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All properties in Queenstown (and vicinity), Otago, New Zealand

Copthorne Hotel and Resort Queenstown Lakefront

Mountain hotel with restaurant, near Lake Wakatipu

  • Free WiFi
From
NZ$134

Image gallery

  • View from Hotel
  • View from Hotel
  • Indoor Spa Tub
  • Indoor Spa Tub
  • View from Hotel
View from Hotel. Image 1 of 79.
1 / 79View from Hotel
8.2.Very good.
  • Great location and views. Handy walk to downtown.

    May 14, 2021

  • Stayed 3 nights with mum. We were a little disappointed that there was no complimentary…

    May 10, 2021

See all 423 reviews

Official standards

This property advises that it adheres to We Clean. We Care. We Welcome. (Millennium) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Quiet
Dining options
  • Free WiFi
  • Parking available
  • Non-smoking

Property highlights

Main amenities

  • 240 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Spa tub

For families

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • Lake Wakatipu - 4 min walk
  • Skyline Gondola - 15 min walk
  • St Josephs Parish - 5 min walk
  • Queenstown Ice Arena - 6 min walk
  • Church of St Peters - 6 min walk
  • Queenstown Arts Centre - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite
  • Superior Lakeview 2 Double
  • Superior 2 Double
  • Superior Double
  • Superior Lakeview King

Location

  • Lake Wakatipu - 4 min walk
  • Skyline Gondola - 15 min walk
  • St Josephs Parish - 5 min walk

What’s around

Landmarks

  • Lake Wakatipu - 4 min walk
  • Skyline Gondola - 15 min walk
  • St Josephs Parish - 5 min walk
  • Queenstown Ice Arena - 6 min walk
  • Church of St Peters - 6 min walk
  • Queenstown Arts Centre - 6 min walk
  • Williams Cottage - 6 min walk
  • Queenstown Mall - 6 min walk
  • Queenstown Gardens - 7 min walk
  • Skycity Queenstown Casino - 8 min walk
  • Toi o Tahuna - 0.5 mi / 0.8 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

At a glance

Hotel size

  • This hotel has 240 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (4-device limit)

Parking

  • Onsite self parking (NZD 10.00 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (meters) - 176

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Impressions Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Spa tub

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Copthorne Hotel & Resort Lakefront
  • Lakefront Hotel Queenstown
  • Copthorne Hotel Resort Queenstown Lakefront
  • Copthorne Hotel Resort Lakefront
  • Copthorne Hotel Queenstown Lakefront
  • Copthorne Queenstown Lakefront
  • Copthorne Hotel and Resort Queenstown Lakefront Hotel
  • Copthorne Hotel and Resort Queenstown Lakefront Queenstown
  • Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown
  • Copthorne Hotel & Resort Queenstown Lakefront
  • Copthorne Hotel Lakefront Queenstown
  • Copthorne Hotel Lakefront Resort Queenstown
  • Copthorne Lakefront
  • Copthorne Queenstown Lakefront
  • Copthorne Queenstown Lakefront Hotel
  • Copthorne Resort Queenstown
  • Hotel Copthorne Lakefront Queenstown

Optional extras

Credit card charges are subject to an extra charge of 2 percent

Self parking costs NZD 10.00 per day

Rollaway beds are available for NZD 45.0 per day

Breakfast costs between NZD 18 and NZD 27 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Copthorne Hotel and Resort Queenstown Lakefront does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs NZD 10.00 per day.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in starting at 2 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
  • Yes, Impressions Restaurant offers local cuisine. Nearby restaurants include Halo (5-min walk), Speights Ale House (6-min walk), and Botswana Butchery (6-min walk).
  • No, this hotel doesn't have a casino, but Skycity Queenstown Casino (8-min walk) and SKYCITY Wharf Casino (11-min walk) are both nearby.
  • Have fun with activities like hiking, kayaking, and mountain biking, and practice your swing at the nearby golf course. Relax in the spa tub or enjoy the use of other amenities, which include a picnic area and a garden.
8.2.Very good.
  • 8.0.Very good

    Bed was extremely comfortable 👍 staff were great, breakfast was only average. No A/C in room, however overall good value for money.

    Geoff, 1 night trip, Nov 25, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice and comfortable

    Nice place to stay. Comfortable. A bit dated. Nice breakfast

    Lianne, 1 night family trip, Oct 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very clean and great service

    Lyn, 3 night trip, Mar 19, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Reasonable price not too far from town booked at late notice.

    Scott, 2 night trip, Mar 14, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Queenstown stay

    A nice one night stay in Queenstown in a good location walkable to the centre of town. Hard to find the entrance with the building work going’s on. Staff were helpful and professional and the beds were amazingly comfortable after an exhausting day out and about. Queenstown is expensive and accomodation that is clean and tidy if difficult to find at a good price. This hotel worked for me and my friends as we needed some luxury at the end of our stay in the city.

    Mark, 1 night trip with friends, Feb 24, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Great location, easy walk into town, Although car parking is an extra, we managed great parking on the street just by our room. Quiet at night

    W, 3 night family trip, Aug 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing staff

    I always book to stay at capthorne hotel n we always reach early due to flights from Auckland, n the amazing staff are so helpful always let us check in early n that’s the main reason I keep booking at capthorne hotel.

    Sarita, 1 night family trip, Jul 26, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Fantastic View - Service Good but could be better

    Had a good stay overall. Fantastic View, what a view of the lake! That was incredible and stunning to wake up to every morning. The hotel is in a fantastic location in Queenstown, close to everything and you could even walk into town if you were that way inclined, would only be a few minutes. I was a little disappointed by the housekeeping services, we had our room serviced every day (4 night stay) but something just wasn't right with the cleaning every time, eg: dirt left in the toilet, bed not made up nicely, sheets not completely tucked in / creased, soaps / shampoos not all replaced. My partner didn't like the king bed made up from the two half beds (I didn't mind it wasn't an issue for me personally). On waking up on the final morning, I noticed my credit card had been charged a large amount by the hotel! (Our room had already been pre-paid, and this was not even the same amount as ours should have been) - shortly after 9am the room phone rang and the manager explained someone else's stay was charged to my card in error?!?!! Refund sorted easily though and they were extremely apologetic. Overall a good, but not great stay. Good hotel, great for the price, fantastic location and view, a little aged and old, and smells and looks old, and older facilities, as expected. And reasonably priced parking (It's hard to find parking in Queenstown). I would definitely come back and stay here next time in Queenstown.

    4 night romance trip, Jul 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location.. Short walk to town! Junior suite well worth it....the check in/front desk staff were wonderful.... Will be back

    David, 2 night romance trip, Jun 29, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good for an overnight stay

    Overall happy with our stay as we wanted somewhere to sleep and shower. A little disappointed we weren’t able to get a car park at the hotel in spite of checking in right at the initial check in time... hotel told us they were full and our room didn’t come with a car park - it’s very tricky finding a park on the street in Queenstown especially for a large 4wheel drive. One of the reasons we chose this hotel was for the parking provided, so this would probably affect our decision to stay again. The room was basic but very clean and faced another room, so no view etc, but overall for Queenstown prices this was good value for money.

    Kelly, 1 night romance trip, Jun 1, 2019

    Verified Hotels.com guest review

See all 423 reviews