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Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property
Mountain hotel in Queenstown City Centre with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

View from property
Lobby
Bar (on property)
Superior Lakeview King
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Parking available
    Parking available
  • Connecting rooms available
    Connecting rooms available
  • Ski facilities
    Ski facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Ski storage
  • Self parking
  • Hot tub
  • 24-hour room service
  • Business centre
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
Feel at home
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is NZ$240
includes taxes & fees
13 Dec - 14 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Lakeview 2 Double

Superior Lakeview 2 Double

Superior Lakeview 2 Double

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Separate bedroom
  • 55 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King

Superior King

Highlights

Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior 2 Double

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Double

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Lakeview King

Superior Lakeview King

Superior Lakeview King

Highlights

Heating
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
27 Frankton Road, Queenstown, 9300

What's nearby

  • Queenstown Gardens - 3 min walk
  • Queenstown Beach - 5 min walk
  • TSS Earnslaw Steamship - 11 min walk
  • Kiwi and Birdlife Park - 14 min walk
  • Skyline Queenstown - 15 min walk

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cookie Time - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Rata - ‬6 min walk
  • ‪Kfc - ‬7 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

Copthorne Hotel and Resort Queenstown Lakefront is a great choice for a stay in Queenstown. Guests can enjoy local cuisine at Impressions Restaurant, which serves breakfast and dinner, and the Hot tub makes for a relaxing end to the day. Other highlights at this eco-friendly hotel include a bar/lounge, a terrace and a garden. The helpful staff and location get great marks from fellow travellers.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 187 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 2 per cent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (4-device limit)

Parking

  • Covered on-site self-parking (NZD 15 per day)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Skydiving nearby
  • Zip-lining nearby
  • Snowboarding nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Conference space (1894 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Bike parking
  • Hot tub
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (4-device limit)
  • Phone

Food and drink

  • Fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient toilets only

Special features

Dining

Impressions Restaurant – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 35 for adults and NZD 17.50 for children
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Rollaway beds are available for NZD 40.0 per day

Parking

  • Covered self-parking costs NZD 15 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
Copthorne Hotel Lakefront Queenstown
Copthorne Hotel Lakefront Resort Queenstown
Copthorne Lakefront
Copthorne Queenstown Lakefront
Copthorne Queenstown Lakefront Hotel
Copthorne Resort Queenstown
Hotel Copthorne Lakefront Queenstown
Lakefront Hotel Queenstown
Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

Does Copthorne Hotel and Resort Queenstown Lakefront offer free cancellation for a full refund?
Yes, Copthorne Hotel and Resort Queenstown Lakefront does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Copthorne Hotel and Resort Queenstown Lakefront?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Copthorne Hotel and Resort Queenstown Lakefront?
Yes. Self-parking costs NZD 15 per day. Electric car charging is available.
What are the check-in and check-out times at Copthorne Hotel and Resort Queenstown Lakefront?
You can check in starting at 2 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Copthorne Hotel and Resort Queenstown Lakefront?
No, this hotel doesn't have a casino, but Skycity Queenstown Casino (9-min walk) and SKYCITY Wharf Casino (11-min walk) are both nearby.
What is there to do at Copthorne Hotel and Resort Queenstown Lakefront and nearby?
Have fun with activities such as hiking, horse riding and kayaking, and practise your swing at the nearby golf course. Relax in the hot tub or enjoy the use of other amenities, which include a picnic area and a garden.
Are there restaurants at or near Copthorne Hotel and Resort Queenstown Lakefront?
Yes, Impressions Restaurant offers local cuisine.
What's the area around Copthorne Hotel and Resort Queenstown Lakefront like?
Copthorne Hotel and Resort Queenstown Lakefront is in Queenstown City Centre, a short 8-minute drive from Queenstown (ZQN-Queenstown Intl.) and 3 minutes' walk from Queenstown Gardens. Travellers say that the area is walkable and ideal for skiing.

Copthorne Hotel and Resort Queenstown Lakefront Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Young, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

Decent but Average, room for improvement
Decent stay but a little run down and outdated for amenities. Good walking distance from city centre. View from the window was good but the shower pressure was terrible.
Sushant, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heather, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I stayed at the hotel for two nights with 3 visiting friends from Japan. The rooms were clean, the reception staff helpful and the overall experience was great.
Mika, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

mixture of business and holiday. dated decor but friendly staff, and issues addressed promptly and junior suite very generous in size with 2 toilets for a 2 person room.
stacey, 9-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kok Hong, 5-night trip
Verified Hotels.com guest review

8/10 Very good

The room we booked had fantastic views of the lake and mountains. Reception area was quite smart and impressive. The soft furnishings within the room had a fusty smell which was a let down. On day of departure we were repeatedly unable to enter our room after breakfast (before 0900) although we had made reception aware. Ben in the restaurant was very competent, helpful and friendly. Thanks for your hospitality.
David, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Samuel, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Paul, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tony, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

Rebecca, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Shirtika, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel was in a good position. Close to the town. It was clean and the staff helpful
Zoe, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved the location and our room 1455
John, 3-night trip
Verified Wotif guest review

6/10 Good

No drinking water in the room. Heater was pretty average didnt heat the room properly. Wifi was terrible.
Gaurav, 2-night romance trip
Verified Expedia guest review

6/10 Good

Jasmin, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Could provide spa robes & shoes for the spa, especially being it winter and the facility is outside
Angeline, 3-night family trip
Verified Expedia guest review

8/10 Very good

The Copthorne is getting quite tired these days but the staff are excellent and you can’t ruin that wonderful view. A bit of a tidy up and facelift and it would go back to being one of the very best in Queenstown
Graeme, 3-night family trip
Verified Expedia guest review

6/10 Good

My room was in need of updating. The blackout curtains were old and torn. Wallpaper was starting to peel in places. Wifi would connect but not work at all. Bathroom was clearly recently renovated. Room needed similar updates. Hallways were not well insulated throughout the hotel and it was drafty. Views were stunning and very convenient to downtown Queenstown.
Esme Greene, 3-night trip
Verified Expedia guest review

8/10 Very good

It is getting a little dated but the view and position is perfect.. no real bar person just restaurant staff doing cocktails from a book.. but overall had a great stay and would consider coming back for sure
Stephen Grayham, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Michelle, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Convenient to town and lovely service at front desk.
Andrew, 1-night business trip
Verified Hotels.com guest review