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COMO Metropolitan London

5.0 star property
Luxury hotel with spa, near Hyde Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for COMO Metropolitan London

Terrace/patio
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Lobby lounge
Premium bedding, minibar, in-room safe, desk
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
  • Spa
  • Bar
  • Parking available
  • Gym
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness centre
  • Steam room
  • Valet parking
  • Self parking
  • 24-hour room service
  • Massage/treatment rooms
  • In-room childcare
  • Meeting rooms

For families (6)

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is NZ$814
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, Park View (Metropolitan Park, 4)

Room, Park View (Metropolitan Park, 4)

Room, Park View (Metropolitan Park, 4)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (City, 2)

Deluxe Room (City, 2) | Exterior

Deluxe Room (City, 2)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
TV
  • 105 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite (Metropolitan, 9)

Suite (Metropolitan, 9)

Suite (Metropolitan, 9)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Penthouse Suite,10)

Penthouse (Penthouse Suite,10)

Penthouse (Penthouse Suite,10)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (City, 5)

Junior Suite (City, 5)

Junior Suite (City, 5)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Residence)

Premium bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms (Residence)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
TV
  • 105 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for City Suite (7)

City Suite (7)

City Suite (7)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Room (Metropolitan, 3)

City Room (Metropolitan, 3)

City Room (Metropolitan, 3)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Park View (8)

Suite, Park View (8)

Suite, Park View (8)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 47 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Park View (6)

Junior Suite, Park View (6)

Junior Suite, Park View (6)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 35 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

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9.2 out of 10, Wonderful, (993)
The price is NZ$660
includes taxes & fees
5 Jan - 6 January 2025
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About the area

Map
19 Old Park Lane, London, England, W1K 1LB

What's nearby

  • Hyde Park - 3 min walk - 0.3 km
  • Buckingham Palace - 11 min walk - 1.0 km
  • Marble Arch - 14 min walk - 1.3 km
  • Piccadilly Circus - 17 min walk - 1.4 km
  • Oxford Street - 18 min walk - 1.6 km

Getting around

  • Heathrow Airport (LHR) - 38 min drive
  • London (LCY-London City) - 43 min drive
  • London (LTN-Luton) - 44 min drive
  • Gatwick Airport (LGW) - 82 min drive
  • London Victoria Station - 18 min walk
  • London (ZEP-Victoria Train Station) - 19 min walk
  • Charing Cross Station - 27 min walk
  • Hyde Park Corner Underground Station - 5 min walk
  • Green Park Underground Station - 8 min walk
  • Knightsbridge Underground Station - 13 min walk

Restaurants

  • ‪Hilton Executive Lounge - ‬1 min walk
  • ‪Metropolitan by COMO, London - ‬1 min walk
  • ‪CUT at 45 Park Lane - ‬2 min walk
  • ‪Coya London - ‬3 min walk
  • ‪Hard Rock Cafe - Park Lane - ‬3 min walk

About this property

COMO Metropolitan London

COMO Metropolitan London puts you in a great location, within a 15-minute walk of Hyde Park and Buckingham Palace. You can visit the spa to indulge in deep-tissue massages, facials or aromatherapy, and NOBU serves lunch and dinner. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Hyde Park Corner Underground Station is 5 minutes and Green Park Underground Station is 8 minutes.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 144 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in.
    • Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 50 per day)
    • On-site valet parking (GBP 50.00 per day)
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) on weekday mornings 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Horse riding nearby
  • Scooter/moped hire nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Video game console
  • DVD player
  • Television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

COMO Shambhala has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

NOBU – This restaurant serves lunch and dinner. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: GBP 100 per day

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 38 per person

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • Spa

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for GBP 90.0 per night

Parking

  • Self-parking costs GBP 50 per day
  • Valet parking costs GBP 50.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place a credit card authorization for the first night's stay prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

The Metropolitan Hotel London
Metropolitan COMO
Metropolitan COMO Hotel
Metropolitan COMO Hotel London
Metropolitan COMO London
COMO Metropolitan London Hotel
COMO Metropolitan London London
COMO Metropolitan London Hotel London

Frequently asked questions

Does COMO Metropolitan London offer free cancellation for a full refund?
Yes, COMO Metropolitan London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at COMO Metropolitan London?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at COMO Metropolitan London?
Yes. Self-parking costs GBP 50 per day. Valet parking costs GBP 50.00 per day. Electric car charging is available.
What are the check-in and check-out times at COMO Metropolitan London?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at COMO Metropolitan London and nearby?
Have fun with nearby activities such as cycling and horse riding, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness centre and spa services.
Are there restaurants at or near COMO Metropolitan London?
Yes, there's an on-site restaurant, NOBU.
What's the area around COMO Metropolitan London like?
COMO Metropolitan London is in London City Centre, a short 5-minute walk from Hyde Park Corner Underground Station and 3 minutes' walk from Hyde Park.

COMO Metropolitan London Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Ali, 3-night trip
Verified Hotels.com guest review

6/10 Good

Overall the stay was okay. We went for our anniversay and stayed one night. The hotel was great in accommodating wheelchair needs. However, we had mentioned we do not drink and for some reason they switched the complimentary wine with another wine. This was corrected after we pointed it out. The room was overall good but not amazing as we expected for the price and location, in particular the bathroom. While the general staff were fantastic we had major issues at breakfast. Service was exceptionally slow and every single guest (it was easy to hear) was complaining about the service. Again, not what you expect for the price. Spa services were fantastic and would thoroughly recommend them.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Birthday Trip!
Had a fantastic stay at The Como...concierge person were excellent!!
Denise, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Staff was very attentive, food options were healthy and filling, gym facilities were great
Mai, 3-night business trip
Verified Expedia guest review

8/10 Very good

Positives: - Staff were all super friendly and attentive, very easy to get help with anything (including my request for a top sheet!) - Room service was very thorough every day - Bed was comfy and the room was spacious - Really liked the cubby for luggage - Location was great (close to Hyde Park, 20m walk to Marylebone, short walk to the tube) - Laundry service was great - Didn't get a chance to work out, but the gym had adequate equipment for strength (bench/rack) and cardio Negatives: - Was woken up early the first two days due to loud banging from maintenance on the building; they easily moved me to a different room, but I wish it would have been offered proactively, especially since I had to pack and unpack all of my stuff to move rooms - Foam pillows were underwhelming - No USB-C charging, and no chargers next to the bed - Tub drained slowly and the drain would close whenever you stepped on it, and the glass "door" on the tub was challenging to open/close due to the rubber seal deteriorating - TV didn't work - Breakfast was mediocre given the price - 15gbp "service charge rooms" fee each night Overall: I enjoyed staying at the Como, and it ended up being a nice place to relax after some very long days exploring London. I just wish the facilities were a little more modern.
Dan, 6-night trip
Verified Expedia guest review

10/10 Exceptional

We were greated by Vishwa who was always helpful . Excellent host
Campos, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great staff, always Always willing to please and solve my requirements.
Luis, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Sarah, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

modern, clean, great staff,
Ronald, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Darren, 1-night trip
Verified Hotels.com guest review

6/10 Good

Try the COMO Halkin instead.
I used to love staying at this property. Location is great. However the service has deteriorated unfortunately. Found the room DND light not working properly. They corrected with a sign which was perfect for me. But then they never came by to replenish with fresh bottle water even when sign was off and not even during normal room cleaning. So I had no bottled water. The sink drain was not working correctly. The tub/shower drain was not working properly. They fixed both upon my request, but for this level of hotel, it should have been right without me requesting. The room is starting to show its age due to wear on the carpet and such. I am going back to London in a few days and based upon this stay I already booked to go to the Sheraton Grand rather than back to COMO Metropolitan.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

The price was too expensive, the elevator was broke, they have limited quantities of iron.
Meshal, 11-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything about this hotel was great. The room; the service; the location - all are great. When I return to London, this will be my hotel.
Mark, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Shobha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay.
Richard, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel
Beautiful boutique hotel in Mayfair, one of the best neighborhoods in London. Nubu is on the first floor. Spacious and clean rooms.
Francene, 1-night trip
Verified Hotels.com guest review

6/10 Good

The mattress and pillows were uncomfortable Furniture looked old and the price was too high
Marjan, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Paul, 6-night trip
Verified Orbitz guest review

10/10 Exceptional

Benjamin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I am always impressed how fresh the owners keep the Metropolitan. Service was also impeccable. Location couldn’t be better.
Mark, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great hotel in the perfect location
This is a fantastic hotel. In London, there are three things to consider when chooding a hotel: 1) Location, 2) Comfort, 3) Price. The Como wins big-time on all three. The location is right next to Hyde Park near Picadilly, so it's a short walk to bus stops and tube stations. The room is incredibly comfortable and the bed is amazing. The price of the room is reasonable and affordable and in this case, you definitely get what you pay for.
Thomas, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay and staff are friendly
Suzanne, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Alla, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Overall good
Bhavin, 1-night trip
Verified Expedia guest review