Chicago O'Hare International Airport (ORD) - 42 min drive
Chicago, IL (PWK-Chicago Executive) - 43 min drive
Chicago Midway Airport (MDW) - 60 min drive
Geneva Station - 8 min drive
West Chicago Station - 11 min drive
Winfield Station - 15 min drive
Free local area shuttle
Restaurants
McDonald's - 2 min drive
Portillo's - 3 min drive
Panera Bread - 9 min walk
Starbucks - 3 min drive
Culver's - 3 min drive
About this property
Courtyard Chicago St. Charles
Enjoy your visit to St. Charles with a stay at Courtyard Chicago St. Charles. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Bistro, which serves American cuisine and is open for breakfast and dinner. Other highlights include a bar/lounge, a fitness centre and a garden. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
121 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
Off-site
Free area shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Travelling with children
Free local shuttle
Local/corner shop
Children's menu
Pool gate
Working away
Business centre
2 meeting rooms
Computer station
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
1 building/tower
Built in 1999
Safe-deposit box at front desk
Garden
Fireplace in reception
Television in common areas
Communal living room
Fitness centre
An indoor pool
Vegan dining options
Vegetarian dining options
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Grab bar in bath
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Fridge
More
Connecting/adjoining rooms available
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Special features
Dining
The Bistro – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 4.95 to 11.95 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Courtyard Marriott Chicago St. Charles
Courtyard Marriott Hotel St. Charles Chicago
Courtyard Chicago St. Charles Hotel
Courtyard Chicago St. Charles
Courtyard Chicago St Charles
Courtyard Chicago St. Charles Hotel
Courtyard Chicago St. Charles St. Charles
Courtyard Chicago St. Charles Hotel St. Charles
Frequently asked questions
Does Courtyard Chicago St. Charles offer free cancellation for a full refund?
Yes, Courtyard Chicago St. Charles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Courtyard Chicago St. Charles?
Yes, there's an indoor pool.
Are pets allowed at Courtyard Chicago St. Charles?
Yes, pets are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Courtyard Chicago St. Charles?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Courtyard Chicago St. Charles?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Courtyard Chicago St. Charles?
No, this hotel doesn't have a casino, but Grand Victoria Casino (15-min drive) and Hollywood Casino Aurora (21-min drive) are both nearby.
What is there to do at Courtyard Chicago St. Charles and nearby?
Courtyard Chicago St. Charles has an indoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Courtyard Chicago St. Charles?
Yes, The Bistro offers American cuisine.
What's the area around Courtyard Chicago St. Charles like?
Courtyard Chicago St. Charles is a short 12-minute walk from Charlestowne Mall and 17 minutes' walk from Dellora A. Norris Cultural Arts Center.
Courtyard Chicago St. Charles Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Fair
18 December 2024
Micha
Micha, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Millicent
Millicent, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Good job
Except for tv that didnt work, everything was better than others. And im still going to give you high remarks
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 November 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Excellent check-in service and instruction. Room was clean and comfortable. It's a little worn, the bathtub could stand a refinishing, and the seal around my door into the hall was such that I could see into the hall. But very comfortable, convenient, and I would stay here again.
Kelly
Kelly, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 September 2024
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 September 2024
Nice Place
Iris
Iris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 August 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
27 August 2024
Clean and friendly- could use an update.
Stay was fine. Friendly and Clean.
Mattress was not very comfortable.
Small suggestion: they could easily add shelves - in shower room and under the sink to be more helpful. No place to set clothes or toiletries when showering because toilet and tub are separate from sink. There is plenty of space in the shower room corner for a stool or a shelf.
Barbara
Barbara, 1-night family trip
Verified Hotels.com guest review
6/10 Good
15 August 2024
Good hotel - some rooms a little noisy.
Nice Hotel in a good location. The room that we had was next to a generator that pushed out a high level of noise. Other than that it was a good stay. The food was good and the staff friendly and helpful.
Robin
Robin, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
4 August 2024
The property was in a great location, close to shopping and dining. The staff was incredibly pleasant and friendly. The rooms were a little outdated, and there were some imperfections in my bathroom, such as a cracked shower and tiles. Other than that, it was a good stay for my first time in St. Charles.
Xeng
Xeng, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 July 2024
Amazing
I had an amazing stay thanks to the wonderful staff!
Juliet
Juliet, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
28 July 2024
Excellent property and staff, the only thing that held back a 5 star rating was the very high pet fee. Would recommend this hotel with that exception.
Mary
Mary, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 July 2024
Great place!
Zoltan
Zoltan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
10 July 2024
My card was charged twice and due to the conscience, Becca made it up and I am happy how she dealt with the matter despite my card took 2 weeks to refund the charge.
Big shout out!
Henry
Henry, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
7 July 2024
The convenience location
Steve
Steve, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 July 2024
This was the best experience I have ever had at a Courtyard Marriot. My friends and I just stayed here for one night as we passed through on a road trip. Paula at the front desk was such a gem! She made us feel so welcome. She gave us water and offered suggestions of things to do and see. She walked us to the courtyard in the back and just showed true hospitality. The rooms were nice, the lobby was clean, and the location in St. Charles was great, but Paula is really what made the stay stand out. Thank you so much!
Katelyn
Katelyn, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
24 June 2024
The staff was wonderful. Not only did they check you in, they followed up with you to make sure everything was going well. I have never seen such great customer service for a one-night stay.
Kathleen
Kathleen, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
17 June 2024
Mayra
Mayra, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 June 2024
It was nice
Doyle
Doyle, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
10 June 2024
Mary
Mary, 1-night trip
Verified Expedia guest review
8/10 Very good
9 June 2024
Michele
Michele, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 June 2024
Nice property
Leonard
Leonard, 1-night trip
Verified Expedia guest review
8/10 Very good
25 May 2024
It would have been nice to have a small bar where you could unwind at the end of the day. I have stayed at many Courtyards with a bar.