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All properties in Boca del Rio, Veracruz, Mexico

Grand Fiesta Americana Veracruz

Upscale beachfront resort with outdoor pool, near Plaza Las Americas Shopping Mall

  • Free WiFi and free parking
From
NZ$125

Image gallery

  • Grand Fiesta Americana Veracruz
  • Grand Fiesta Americana Veracruz
  • Beach
  • Outdoor Pool
  • Grand Fiesta Americana Veracruz
Grand Fiesta Americana Veracruz. Image 1 of 75.
1 / 75Grand Fiesta Americana Veracruz
8.8.Fabulous.
  • Pues precio accesible la habitación impecable la cama súper confortable y el servicio de…

    May 1, 2021

  • Hotel was dated and dirty. Thin walls and loud at all times. Restaurant food wasn't…

    Apr 6, 2021

See all 745 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Convenient
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 233 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Television
  • Free toiletries
  • Garden

What’s around

  • On the beach
  • Plaza Las Americas Shopping Mall - 24 min walk
  • World Trade Center Veracruz - 24 min walk
  • Mocambo Beach - 30 min walk
  • Andamar Lifestyle Center - 24 min walk
  • University of Veracruz - 28 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Club Room, 2 Double Beds (Fiesta)
  • Club Room, 1 King Bed (Fiesta )
  • Deluxe Room
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed, Ocean View
  • Deluxe Room, 2 Double Beds, Ocean View
  • Junior Suite
  • Suite (Master)

Location

  • On the beach
  • Plaza Las Americas Shopping Mall - 24 min walk
  • World Trade Center Veracruz - 24 min walk

What’s around

Landmarks

  • On the beach
  • Plaza Las Americas Shopping Mall - 24 min walk
  • World Trade Center Veracruz - 24 min walk
  • Mocambo Beach - 30 min walk
  • Andamar Lifestyle Center - 24 min walk
  • University of Veracruz - 28 min walk
  • Plaza Vela - 29 min walk
  • Plaza Mocambo Veracruz - 30 min walk
  • Cristobal Colon University - 2.9 mi / 4.6 km
  • Veracruz Aquarium - 3.8 mi / 6.2 km
  • Zocalo - 4.8 mi / 7.8 km

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 14 min drive
  • Veracruz Central Station - 21 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 233 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Children's pool
  • Sauna

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Dining

Arantzia - This restaurant serves breakfast, lunch, and dinner.

Rosatto - This restaurant serves lunch and dinner.

Seafood - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Fitness facilities
  • Sauna

Nearby

  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Fiesta Americana Hotel Veracruz
  • Grand Fiesta Americana Veracruz Resort
  • Resort Grand Fiesta Americana Veracruz Boca del Rio
  • Boca del Rio Grand Fiesta Americana Veracruz Resort
  • Resort Grand Fiesta Americana Veracruz
  • Fiesta Americana Veracruz
  • Fiesta Americana Veracruz Boca
  • Fiesta Americana Veracruz Boca
  • Grand Fiesta Americana Veracruz Resort
  • Grand Fiesta Americana Veracruz Boca del Rio
  • Grand Fiesta Americana Veracruz Resort Boca del Rio
  • Fiesta Americana Veracruz
  • Fiesta Americana Veracruz Hotel
  • Fiesta Americana Hotel
  • Fiesta Americana Veracruz Resort Boca del Rio
  • Fiesta Americana Veracruz Resort
  • Grand Fiesta Americana Veracruz Boca del Rio
  • Grand Fiesta Americana Veracruz Resort Boca del Rio

Optional extras

Late check-out can be arranged for an extra charge

Buffet breakfast is offered for an extra charge of MXN 330 for adults and MXN 160 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 250 per vehicle (one-way, Maximum occupancy 10)

Area shuttle service is offered for an extra charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Fiesta Americana Veracruz does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining. Nearby restaurants include Il Veneziano (4-min walk), Azafran (5-min walk), and Las Alitas (9-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 250 per vehicle one-way.
  • Have fun with nearby activities like kayaking, parasailing, and rafting. Additional recreation nearby includes ecotours. Enjoy a swim in the indoor and outdoor pools after a day out and about. Grand Fiesta Americana Veracruz also has a sauna and a fitness center, as well as a garden.
8.8.Fabulous.
  • 8.0.Very good

    Unfriendly staff and dirty room

    First off we showed up and neither of the 2 rooms we had reserved were ready for check in. The clerk tried to tell us that we needed to wait another 2 hours to check in and that she would comp us with a couple of free drinks. We said that was not good enough for the inconvenience of not being able to drop off our bags and change after traveling. We asked if she could give us free breakfast or a discount and she copped an attitude and said she couldn't do more. When we asked to speak to a manager she said she'd check to see what she could do and then said she'd be able to check us in sooner (in 25 minutes) to our rooms. When we arrived to our room we noticed that the nightstands were not wiped off and that the curtains were dirty. I didn't feel comfortable or safe with the cleanliness of the room. Other than the service from the clerk that checked us in and the cleanliness of the room the hotel itself was fine. It was right on the beach, and the lobby was beautiful. However, the rooms (spec. the curtains) can use a thorough cleaning and update.

    2 night family trip, Mar 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente hotel

    El hotel excelente. Muy buena instalciones y excelente ubicación. La atención en general muy buena. Recomendable. So me volvería a hospedar ahí.

    1 night trip, Mar 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Windy but Wonderful

    We have stayed at Grand Fiesta Americana numerous times & find it to be excellent . Our room was beautifully maintained by Carlina & her helpers. We always leave raving about the bed ! All of the staff are very courteous & anxious to be of help We will be returning.

    Nuria, 9 night trip, Mar 2, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    I will never return to this hotel, do not go

    the bathroom lid had stool and they had to go clean, and then television does not work and the had to change television , many people entering my room in the middle of the pandemic and we in pajamas was the worst experience l have hab in a hotel l do not recommend it

    Bruno, 2 night family trip, Jan 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location. Exceptional service. Fantastic pool area. Also had dinner on site one night and room service one afternoon and both were excellent.

    3 night romance trip, Jan 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Muy buen servicio, el hotel creo que es el mejor que tiene veracruz, la comida muy rica, los cuartos son pequeños pero muy limpios y cama muy cómoda con todo lo que necesitas. El área de alberca es grande y el acceso a la playa directo . Lo recomiendo mucho

    1 night family trip, Dec 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    service , clean room , food , pool area ,view ,stuff very friendly

    GEA, 4 night romance trip, Dec 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel was awesome staff was friendly did not eat anything there so I don’t know how is the food but it’s a nice place with friendly staffs

    WalidIII, 3 night family trip, Nov 27, 2020

    Verified Expedia guest review

  • 4.0.Fair

    This place is very poor remodel. Our first room was hot and it smells when we went in the thermostat wasn’t working properly so we had to move to another room. Second room seemed to be in a better condition but as I finished shower and use their dryer for my hair the lights started to flicker and ended up loosing the power in our room. I got dress in the dark and went to talk to front desk because not even the phone was functioning my husband and I spoke to Karina the sales manager she nicely said give me a chance to fixed the problem, so as we walked back the power was restored. The maintenance person was showing me what to do in this type of problem occurs again, I was what do you mean this is a “ nice hotel is this how they run business this shouldn’t be happening”...I own my own house I know what to do in this kind of situations. Well they ended up leaving the room as I try to dry my hair again power goes out a second time within less then five minutes from them “fixing it” to this point I’m frustrated and tired is almost midnight and we are in the dark fixing our luggage’s to move ones again to another room. The manager accommodated us in a nicer room but to this point I was afraid to keep drying my hair...my family decided to stay another day here but I was like force to stay and move a 4th time because manager said we couldn’t stay at the room she prior had moved us because of the problems we have had before... overall in my opinion the hotel needs a lot of work.

    Rocio, 2 night family trip, Nov 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent location. About 30 mins drive from the airport with traffic. Direct beach access. Amazing pool. Travelled during COVID-19 and indoor pool closed.

    1 night family trip, Nov 21, 2020

    Verified Expedia guest review

See all 745 reviews