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All properties in Cairns, Cairns, Queensland, Australia
1 room, 2 adults

Novotel Cairns Oasis Resort, Cairns, Australia

4.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Great for familiesThis property has good facilities for families.
122 Lake St, Cairns, QLD, 4870, Australia

Luxury hotel with outdoor pool, near Cairns Aquarium
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
Bar
Bar is awesome
Value
Fairly good value for money
Comfort
More comfort would be nice

Novotel Cairns Oasis Resort, Cairns, Australia

from NZ$154
  • Standard Room, 2 Double Beds
  • Standard Room, 1 King Bed, Pool View
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds, Pool View
  • Deluxe Room, 1 King Bed, Pool View
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds, Pool View
  • Deluxe Room, 2 Double Beds
  • Deluxe Suite, 1 King Bed
  • Standard Room
  • Superior Room

What’s around Novotel Cairns Oasis Resort, Cairns, Australia

Landmarks

  • In Cairns Central Business District
  • Cairns Esplanade - 6 min walk
  • Cairns Central Shopping Centre - 12 min walk
  • Cairns Convention Centre - 15 min walk
  • Cairns Aquarium - 1 min walk
  • Cairns Night Markets - 6 min walk
  • Centenary Lakes Botanic Gardens - 2.4 mi / 3.8 km
  • Cairns Golf Club - 4.6 mi / 7.4 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 7 min drive
  • Cairns Station - 13 min walk
  • Freshwater Station - 11 min drive
  • Redlynch Station - 13 min drive

At a glance

Key facts

Hotel size

  • This hotel has 314 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Water dispenser
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Swim-up bar
  • Pool sun loungers
Working away
  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 1938
  • Conference space size (meters) - 180
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Moku - Overlooking the pool and garden, this restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Moku Bar + Grill - This bar serves brunch, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

Moku Beach Club - This poolside bar serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Novotel Cairns Oasis Resort, Cairns, Australia’s small print

Also known as

  • Cairns Novotel Oasis Resort
  • Oasis Cairns Resort
  • Accor Cairns Oasis Hotel
  • Novotel Cairns Oasis Hotel Cairns
  • Oasis Hotel Cairns
  • Oasis Cairns
  • Oasis Resort Cairns
  • Cairns Novotel
  • Novotel Cairns Oasis Cairns
  • Novotel Cairns Oasis Resort Hotel
  • Novotel Cairns Oasis Resort Cairns
  • Cairns Novotel Resort
  • Novotel Cairns Oasis Resort Hotel Cairns
  • Cairns Oasis Novotel
  • Novotel Cairns
  • Novotel Cairns Oasis
  • Novotel Cairns Oasis Resort
  • Novotel Oasis
  • Novotel Oasis Resort
  • Novotel Oasis Resort Cairns

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 13 years old are not allowed in the fitness facility without adult supervision.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

For traveler safety, social distancing measures are in place and staff at the property wear personal protective equipment.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: AUD 100.00 per stay

Optional extras

Credit card charges are subject to an extra charge of 1.2 percent

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge of AUD 200 (subject to availability)

Self parking costs AUD 10 per night

Microwaves are available for AUD 50 per stay

Rollaway beds are available for AUD 60.0 per night

Buffet breakfast is offered for an extra charge of AUD 30 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Cairns Oasis Resort, Cairns, Australia

  • Is there a pool at Novotel Cairns Oasis Resort?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Novotel Cairns Oasis Resort?
    Sorry, pets aren't allowed, but service animals are welcome.
  • Is parking offered at Novotel Cairns Oasis Resort?
    Yes. Self parking costs AUD 10 per night.
  • What are the check-in and check-out times at Novotel Cairns Oasis Resort?
    You can check in from 2:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of AUD 200 (subject to availability).
  • What is there to do near Novotel Cairns Oasis Resort?
    Recommended spots to visit include Cairns Aquarium (1-min walk) and Cairns Esplanade (6-min walk), along with Cairns Night Markets (6-min walk) and Cairns Central Shopping Centre (12-min walk).
  • Are there restaurants at or near Novotel Cairns Oasis Resort?
    Yes, there's an onsite restaurant.

Recent reviews

Good 7.8 From 900 reviews

Good 6.0
Dissapointed to find out there was a fair bit of construction happening during our stay. Would have been good to have a heads up on that before we arrived
Paul, nz7 night romance trip
Very good 8.0
Not a bad spot
A pretty nice pool at the hotel, which makes up for the room being a little worn out. Most hotels in Cairns are not new and this one is of a reasonable standard comparably.
Tamara, nz1 night romance trip
Very good 8.0
Nice hotel
This is a nice hotel that is well located in the city. Its comfortable and has good amenities such as the pool and restaurant. The breakfast buffet was very good. The hotel staff is courteous and helpful.
KEITH, us3 night trip
Fair 4.0
they charge to park your car
Timothy H, us5 night business trip
Exceptional 10.0
Good
Very happy and will come back next year again.
Samantha wai yee, au6 night family trip
Very good 8.0
Room service
Reception is excellent. Room service is average as the room was not tidy up several times and sometimes no response for calling to change towel.
as6 night family trip
Very good 8.0
Little hiccup
Lowell, jp5 night family trip
Good 6.0
Underwhelmed
Hotel is in a good location. Paid the extra money for a pool side room. Room was reasonable size although balcony disappointing, very small and occupied by an aircon unit with no chairs. Room needed a thorough clean. There was a dirty face cloth with hairs all over it under the bathroom vanity. Showers are very loud. Bathroom overall a very poor design, small with a huge door that opens up onto the toilet. The throw pillow on the bed had a food stain on it and was thrown on the floor, only to come back the next day after room servicing to find it back on the bed with the stain hidden facing the pillow - gross. Food stain also on the sheer curtain. Shade on the standing lamp in the corner disgusting. Showers are very loud. Breakfast was reasonable and breakfast Supervisor Deb deserves a mention as she was friendly and helpful. Sadly can't say the same for Marisa on Reception. Food and beverage are way over priced. Ordered a pizza which had to be sent back because the dough wasn't cooked. The waitress was "embarassed" when shown. The second attempt was much better. Thankfully there are many nicer and far cheaper restaurants within walking distance.
au2 night trip
Very good 8.0
au1 night trip
Very good 8.0
Very nice hotel, great location.
Very nice hotel. Great location. Friendly staff, helpful woman at the tour desk. Not crazy about the food and drink service at the bar. You order your food from the bartender, someone from the kitchen brings out your food to your table, and no one ever follows up after to see if you're doing ok. When the bar is busy the bartender seems overly stretched trying to make drinks and take food orders. Another downside is the furniture in the lobby and by the pool. VERY uncomfortable, especially the lounge chairs at the pool. They're god - awful. They actually hurt to sit on.
O'Rourke, us3 night family trip

Novotel Cairns Oasis Resort, Cairns, Australia

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