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Zhejiang Narada Grand Hotel

5.0 star property
Luxury hotel with full-service spa, connected to the convention centre, near West Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zhejiang Narada Grand Hotel

Exterior
Exterior
Bar (on property)
Indoor pool
Deluxe Room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Hot tub
  • Pool bar
  • Swim-up bar
For families
  • Babysitting (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is NZ$189
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Memory foam bed
Premium bedding
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Memory foam bed
Premium bedding
Bathrobes
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

Highlights

Air conditioning
HDTV
Pillow menu
Blackout curtains
Separate bedroom
Memory foam bed
Premium bedding
Bathrobes
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Hill Deluxe King Room

Hill Deluxe King Room

Hill Deluxe King Room

Highlights

Air conditioning
HDTV
Pillow menu
Blackout curtains
Separate bedroom
Memory foam bed
Premium bedding
Bathrobes
  • 43 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Queen Room

Business Queen Room | View from room

Business Queen Room

Highlights

Air conditioning
HDTV
Pillow menu
Blackout curtains
Separate bedroom
Memory foam bed
Premium bedding
Bathrobes
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Deluxe King Room | Living area

Deluxe King Room

Highlights

Air conditioning
HDTV
Pillow menu
Blackout curtains
Separate bedroom
Memory foam bed
Premium bedding
Bathrobes
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View

Superior Room, City View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
Memory foam bed
Premium bedding
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite

Premium bedding, memory-foam beds, minibar, in-room safe

Superior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Baoshi Mountain View Double Bed Room

Premium bedding, memory-foam beds, minibar, in-room safe

Baoshi Mountain View Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Liuxia Shanjing Twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Liuxia Shanjing Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Liuxia Chengyun Twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Liuxia Chengyun Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Baoshi Double Bed Room

Premium bedding, memory-foam beds, minibar, in-room safe

Baoshi Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Liuxia Shanjing Double Bed Room

Premium bedding, memory-foam beds, minibar, in-room safe

Liuxia Shanjing Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Liuxia Chengyun Double Bed Room

Premium bedding, memory-foam beds, minibar, in-room safe

Liuxia Chengyun Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Interconnecting Room

Premium bedding, memory-foam beds, minibar, in-room safe

Family Interconnecting Room

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Garden Suite

Premium bedding, memory-foam beds, minibar, in-room safe

Garden Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Fulan Nuancui Terrace Courtyard Room

Premium bedding, memory-foam beds, minibar, in-room safe

Fulan Nuancui Terrace Courtyard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room With City View

Premium bedding, memory-foam beds, minibar, in-room safe

Queen Room With City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Aroma Therapy Liuxia Double Bed Room

Premium bedding, memory-foam beds, minibar, in-room safe

Aroma Therapy Liuxia Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Gem Aromatherapy Double Bed Room

Premium bedding, memory-foam beds, minibar, in-room safe

Gem Aromatherapy Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Discount Twin Room

Premium bedding, memory-foam beds, minibar, in-room safe

Discount Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby
Sheraton Grand Hangzhou Wetland Park Resort
Pool
Spa
Airport transfer
Free parking
8.6 out of 10, Excellent, (137)
The price is NZ$188
includes taxes & fees
24 Nov - 25 Nov
Sheraton Grand Hangzhou Wetland Park Resort
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About the area

Map
122 Shuguang Road, Hangzhou, Zhejiang, 310007

What's nearby

  • Zhejiang University Yuquan Campus - 18 min walk
  • Broken Bridge - 3 min drive
  • Wulin Square - 3 min drive
  • Hangzhou Tower Shopping Mall - 3 min drive
  • West Lake - 4 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 40 min drive
  • East Railway Station (East Square) Station - 20 min drive
  • East Railway Station - 21 min drive
  • Hangzhou Station - 21 min drive
  • Huanglong Cave Station - 1 min walk
  • Huanglong Sports Center Station - 18 min walk
  • Wulinmen Station - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪青海人家 - ‬10 min walk
  • ‪普乐迪 - ‬1 min walk
  • ‪两岸咖啡 - ‬3 min walk
  • ‪心源茶楼 - ‬5 min walk
  • ‪流星花园 - ‬2 min walk

About this property

Zhejiang Narada Grand Hotel

Zhejiang Narada Grand Hotel puts you a short five-minute drive from West Lake. Guests can be pampered with massages at the spa, and Window Pavilion Cafe, one of 4 restaurants, serves breakfast, lunch and dinner. Other features of this luxurious hotel include an indoor pool, a poolside bar and a health club. Fellow travellers like the overall property condition. The property is only a short walk from public transportation: Huanglong Cave Station is only steps away.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 394 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Supervised childcare (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Racquetball/squash
  • Shopping
  • Pool table
  • Access to nearby indoor pool
  • Access to nearby health club

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Dining

Window Pavilion Cafe – This buffet restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
Lotus Chinese Deli – This restaurant serves lunch and dinner.
Dan Gui Lou – This restaurant only serves dinner.
NASUBI – This restaurant serves lunch and dinner.
Tea Garden Lounge – On-site restaurant.

Fees & policies

Refundable deposits

  • Breakage deposit: CNY 1000 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 159 per person
  • Airport shuttle service is offered for an extra charge of CNY 500 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for CNY 230.0 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, health club or hot tub without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Narada Grand Hotel
Narada Grand Hotel Zhejiang
Narada Hotel
Zhejiang Narada
Zhejiang Narada Grand
Zhejiang Narada Grand Hangzhou
Zhejiang Narada Grand Hotel
Zhejiang Narada Grand Hotel Hangzhou
Zhejiang Narada Hotel
Zhejiang Narada Hotel Hangzhou
Zhejiang Narada Grand Hotel Hotel
Zhejiang Narada Grand Hotel Hangzhou
Zhejiang Narada Grand Hotel Hotel Hangzhou

Frequently asked questions

Does Zhejiang Narada Grand Hotel offer free cancellation for a full refund?
Yes, Zhejiang Narada Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Zhejiang Narada Grand Hotel?
Yes, there's an indoor pool.
Are pets allowed at Zhejiang Narada Grand Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Zhejiang Narada Grand Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Zhejiang Narada Grand Hotel?
Yes, an airport shuttle is available. The charge is CNY 500 per vehicle one way.
What are the check-in and check-out times at Zhejiang Narada Grand Hotel?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Zhejiang Narada Grand Hotel and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes and racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the hot tub. Zhejiang Narada Grand Hotel also has an indoor pool and a sauna, as well as a steam room and access to a nearby health club.
Are there restaurants at or near Zhejiang Narada Grand Hotel?
Yes, there are 4 on-site restaurants.
Does Zhejiang Narada Grand Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Zhejiang Narada Grand Hotel like?
Zhejiang Narada Grand Hotel is in Xihu, a short 1-minute walk from Huanglong Cave Station and 13 minutes' walk from Yellow Dragon Sports Center.

Zhejiang Narada Grand Hotel Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

HEBER, 2-night trip
Verified Hotels.com guest review

8/10 Very good

XIA TIAN, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

地理位置好，大堂改建后nice，伊经理友好，帮助搬行李，介绍广场上地铁出行，杭州游在世贸，我们留下美好回忆。
Verified Expedia guest review

6/10 Good

guests smoke at non-smoking floor, poor service at check-in.
xiang, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Very convenient location
The hotel staff are very friendly and food was nice. The location is perfect, we walked to West Lake. The surroundings are very convenient. Good experience.
Yifan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff speak English.
Staff were incredibly helpful and spoke English which is really refreshing in China.
Laura, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Brilliant hotel.
A lovely hotel with a great pool and nice food. Clean rooms and friendly staff. A perfect getaway.
Laura, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice, clean, good location. Booked non-smoking room but the prepared non-smoking room is full of the smoking smell. Got room changed immediately and seems an upgraded room which is a bitter bigger.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location. Helpful staff. Friendly.
My stay was great. No complaints. Staff was helpful. Starbucks in the hotel, which was lovely. Great location for getting to West Lake and other areas. The Spa downstairs was incredibly overpriced. Fancy hotel or not, the prices reflected that of a 5-star hotel in the States. I opted out. Hotel might could give a better guest discount to offset the inflated prices, and I bet more guests would use the service.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and only 15.min ride by taxi
Excellent! Constructions on the other side of the road so that rooms with hill view will have noise all night and day.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Yan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Great hotel. European conceirge was a great help!
Craig, 1-night business trip
Verified Orbitz guest review

8/10 Very good

Great stay near West Lake
Good hotel near the enchanting West Lake and a few good hiking locations. Service was generally good and the only suggestion I have for the hotel is to provide some good tea in the rooms. The restaurant's breakfast was good too.
Annie, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Good business hotel and with an excellent pool !
Clean business hotel with an excellent swimming pool . I did not use the Gym but it looked good . The hotel exterior is dated but the interiors are good . Good business hotel . Walkable distance to the West Lake
Verified Hotels.com guest review

8/10 Very good

Not bad at all
Nice enough room, maybe in need of a little renovation. Close to the West Lake. Roof top bar was brilliant!
Verified Hotels.com guest review

8/10 Very good

Nice hotel close to Westlake area
Very nice hotel but starting to show age. ladders in pool need to be replaced, bathrooms are very small, breakfast does not include salmon and waiters are not attentive, had to get my own coffee and refills. Moderate price is reflected in value, next door to newer, more expensive Dragon hotel.
Verified Orbitz guest review

8/10 Very good

They tried giving me a smaller room than I payed for, had to come back down to the lobby and sort it out, didn't take much time but was frustrating nonetheless.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Good for short business stay
Hotel is more than 20 years old. Still a great 5 stars classic hotel. Spacious lobby hall with a few restaurants to dine in. Good for business meetings at the tea house or conference however the minus point is the room is too classic design and not the modern type which you may be looking for. About 27km from the airport. Clubbing and sightseeing tourist spots to the west lake is about 10 mins car ride depend on the traffic condition.
Verified Hotels.com guest review

8/10 Very good

This hotel is in a great area with many things to see within walking distance. Breakfast buffet was good. My only complaint with the entire place is that my room wouldnt' cool off enough for my comfort on the 75* days.
Verified Hotels.com guest review

10/10 Exceptional

excellent hotel, convenient location
This hotel was excellent in every respect and a bargain compared to what the same price would buy in Beijing or Shanghai. Very convenient location.
Verified Hotels.com guest review

8/10 Very good

Nice hotel, relatively close to the West Lake
Relatively new hotel, good facilities, good restaurants.
Verified Expedia guest review