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Shibuya Excel Hotel Tokyu

4.0 star property
Hotel with 2 restaurants, near Shibuya Crossing

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
2 restaurants, breakfast served
2 restaurants, breakfast served
View from room
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The price is NZ$360
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 42 of 42 rooms

View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
Deep-soaking bath
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F

Deluxe Twin, Non-Smoking, 13 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
Deep-soaking bath
  • 38 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F

Semi Double Room Non-Smoking, 13 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
Deep-soaking bath
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking

Superior Double Room with Park View - Non-Smoking

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
Deep-soaking bath
  • 22.3 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F

Quad Room Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F

Triple Room Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking

Excel Double Room - Non-Smoking

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
Deep-soaking bath
  • 20.5 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Bedroom

Premium bedding, in-room safe, desk, blackout curtains

Standard Single Room, 1 Bedroom

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
Deep-soaking bath
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Twin Non-Smoking, 7 - 12F

Premium bedding, in-room safe, desk, blackout curtains

Standard Twin Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Excel Semi-Double Non-Smoking, 21 - 24F

Excel Semi-Double Non-Smoking, 21 - 24F

Excel Semi-Double Non-Smoking, 21 - 24F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Deep-soaking bath
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Excel Twin Non-Smoking, 21 - 24F

Excel Twin Non-Smoking, 21 - 24F | View from room

Excel Twin Non-Smoking, 21 - 24F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
Deep-soaking bath
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Non-Smoking, 7 - 12F

Premium bedding, in-room safe, desk, blackout curtains

Standard Double Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F

Premier Double Non-Smoking, 14 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
Deep-soaking bath
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for View Twin Non-Smoking, 13 - 19F

View Twin Non-Smoking, 13 - 19F | View from room

View Twin Non-Smoking, 13 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
Deep-soaking bath
  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Excel Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Excel Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Fourth Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Fourth Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Premiere Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Double Premiere Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Semi Double Room with Park View

Premium bedding, in-room safe, desk, blackout curtains

Superior Semi Double Room with Park View

  • Sleeps 2
  • 1 Double Bed

View all photos for Excel Semi Double Room

Premium bedding, in-room safe, desk, blackout curtains

Excel Semi Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room With City View

Premium bedding, in-room safe, desk, blackout curtains

Superior Twin Room With City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Deluxe Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Double Room with Park View

Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room with Park View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Standard Single - Non-Smoking

  • Sleeps 2

Superior Single - Non-Smoking

  • Sleeps 1

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Standard Triple - Non-Smoking

  • Sleeps 3

Standard 4Beds - Non-Smoking

  • Sleeps 4

Standard Double - Non-Smoking

  • Sleeps 2

Single - Non-Smoking

  • Sleeps 1

Superior Single - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

View all photos for Superior Corner Twin Room with Park View

Premium bedding, in-room safe, desk, blackout curtains

Superior Corner Twin Room with Park View

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

all day place shibuya

Free WiFi
Air conditioning
Laundry facilities
24/7 front desk
9.0 out of 10, Wonderful, (922)
The price is NZ$453
includes taxes & fees
20 Dec - 21 Dec
all day place shibuya
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About the area

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043

What's nearby

  • Shibuya Crossing - 3 min walk - 0.3 km
  • Cerulean Tower - 6 min walk - 0.5 km
  • National Stadium - 4 min drive - 3.7 km
  • Tokyo Tower - 5 min drive - 4.6 km
  • Tokyo Imperial Palace - 5 min drive - 5.8 km

Getting around

  • Tokyo (HND-Haneda) - 17 min drive
  • Tokyo (NRT-Narita Intl.) - 70 min drive
  • Shinsen Station - 8 min walk
  • Daikan-yama Station - 17 min walk
  • Harajuku Station - 18 min walk
  • Shibuya Station - 1 min walk
  • Omote-sando Station - 18 min walk
  • Meiji-jingumae 'Harajuku' Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurant Á bientôt - ‬1 min walk
  • ‪フォルチェ - ‬1 min walk
  • ‪ダイニングバー コーンバレー 渋谷店 - ‬1 min walk
  • ‪estacion cafe - ‬1 min walk
  • ‪回転寿司 みさき 京王渋谷店 - ‬2 min walk

About this property

Shibuya Excel Hotel Tokyu

Shibuya Excel Hotel Tokyu puts you a short five-minute drive from Shibuya Crossing and Tokyo Tower. Guests looking for a bite to eat can visit the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, Yoyogi Park and Roppongi Hills are a short five-minute drive away. The helpful staff and location get great marks from fellow travellers. Public transportation is only a quick walk: Shibuya Station is steps away.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 408 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • A scheduled power and water outage will take place on January 20, 2025 from 1:30-5:30 AM. All facilities that use power, including lifts will not be available during this time.
    • Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (JPY 3000 per night; includes in/out privileges)
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service

Working away

  • Meeting room
  • Conference space (108 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 3500 per person
  • Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)

Parking

  • Covered self-parking costs JPY 3000 per night with in/out privileges
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Does Shibuya Excel Hotel Tokyu offer free cancellation for a full refund?
Yes, Shibuya Excel Hotel Tokyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shibuya Excel Hotel Tokyu?
Sorry, pets aren't allowed.
Is parking offered on site at Shibuya Excel Hotel Tokyu?
Yes. Self-parking costs JPY 3000 per night.
Is an airport shuttle service offered by Shibuya Excel Hotel Tokyu?
Yes, an airport shuttle is available. The charge is JPY 3200 per person one-way.
What are the check-in and check-out times at Shibuya Excel Hotel Tokyu?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Shibuya Excel Hotel Tokyu and nearby?
Recommended spots to visit include Shibuya Crossing (3-min walk) and National Stadium (1.8 mi), along with Tokyo Tower (2.9 mi) and Tokyo Imperial Palace (3.6 mi).
Are there restaurants at or near Shibuya Excel Hotel Tokyu?
Yes, there are 2 on-site restaurants.
Does Shibuya Excel Hotel Tokyu have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Shibuya Excel Hotel Tokyu like?
Shibuya Excel Hotel Tokyu is in Shibuya, a short 1-minute walk from Shibuya Station and 3 minutes' walk from Shibuya Crossing. Travellers say that the area is walkable and good for families.

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Jessi, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is our second time staying at the hotel. Superb location and a view of the famed Shibuya Crossing!
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Royal housekeeping services!
We were thrilled with the room services from housekeeping who saw to every detail of our comfort…
BILL, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Jasmin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful Hotel
The staff went above and beyond to help us in Tokyo. They arranged luggage transfer to our next location, helped us with reservations, and made sure we got where we needed to go. Their help made our trip seamless and fun!
Holly, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location
Location is second to non. Everything is just below the hotel from food to 7-11 to transport. Only negative part is the room. Bed abit to hard to my liking and below are too soft. Size is acceptable
Melvyn, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Great location, excellent service
Great location, right next to shibuya crossing and the train station! Considering how close it was to the busy streets, it was very quiet the entire stay. The hotel required a bit of navigating to find initially, but otherwise no complaints. The staff were incredibly friendly and spoke English well. Would definitely stay here again!
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marco, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location , specious rooms at reasonable price
Avi, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Love this hotel
The corner room overlooking the crossing is amazing. A really great hotel.
Con, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

prapai, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Amazing location in the heart of shibuya. Being attached to the station was a huge convenience. Was on the 22nd floor and had an amazing view of the shibuya crossing.
The view from the elevator landing on the 22nd floor.
6-night trip
Verified Hotels.com guest review

8/10 Very good

excellent location
great location for business traveler to get to Shibuya station and across Tokyo, and back to Shibuya restaurants at night.
Peter, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michele, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

5/5
The hotel was located in the perfect location in Shibuya, right at Shibuya crossing! That said, I was pleasantly surprised with the size of the room. We were able to open our 3 luggages and still move about the room. I would definitely stay here again when I come back to Tokyo.
Bryan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

6/10 Good

Not 4 star quality service
Room was spacious, similar to rooms in US. Plenty of room for 3 of us in 3 person room to spread out our luggage. But room was uncomfortably warm and humid for sleeping, with AC running on high. Front desk was no help. Given this is a 4 star hotel in a major tourist area, the language barrier with staff was surprising-made it difficult to get answers to questions. And service was generally off (like challenging to get more than one bath towel/person).
Lisa, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing location ! Best service ever !
Anit, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shibuya is fun
Convenient location but hard to find for pickup and dropoff. Pillows and beds were too firm
Pam, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Cleotilde, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

KIM, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Great location
Great location with view of Shibuya crossing. Airport shuttle leaves from near to deception (5th floor). Only surprise was no assistance with (4) cases on arrival or departure. Otherwise very enjoyable.
David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location, small rooms
The hotel is large, clean with great views. The rooms are small and washroom small and dated. The common areas are more impressive than the rooms. Good location and overlooks Shibuya Crossing.
April, 2-night trip
Verified Hotels.com guest review

8/10 Very good

reid, 3-night trip
Verified Hotels.com guest review