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The Hotel Chester

5.0 star property
Upmarket hotel within easy reach of Chester City Walls

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Hotel Chester

The Tree House | Private kitchen
Exterior
Ralph | Living area
Standard Studio
The Tree House | Living area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Non-smoking
  • Free WiFi

Main amenities (5)

  • Daily housekeeping
  • 24-hour front desk
  • Reception fireplace
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Kitchenette
  • Television
  • Daily housekeeping
  • Pets allowed
  • Minibar
  • Mini fridge
The price is NZ$318
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Flamingo

Flamingo

Flamingo

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Separate bedroom
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Money Penny

Money Penny

Money Penny

Highlights

Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Secret Garden

Secret Garden

Secret Garden

Highlights

Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Elegance

Elegance

Elegance

Highlights

Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Tree House

The Tree House | Living area

The Tree House

Highlights

Separate dining area
Heating
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
2 bedrooms
  • 58 sq m
  • City view
  • Sleeps 4
  • 2 King Beds and 1 King Sofa Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Portable fan
Designer toiletries
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Emerald

Emerald

Emerald

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Portable fan
Hairdryer
Designer toiletries
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Bouquet

Bouquet

Bouquet

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Portable fan
Hairdryer
Designer toiletries
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1762

1762 | Living area

1762

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Kitchenette
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed

Standard Studio, 1 King Bed

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Portable fan
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

Highlights

Individually furnished
Individually decorated
Heating
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Portable fan
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Ralph

Ralph

Ralph

Highlights

Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed

Standard Studio, 1 King Bed

Standard Studio, 1 King Bed

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Portable fan
Hairdryer
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Knightsbridge

Knightsbridge

Knightsbridge

Highlights

Heating
Kitchenette
Mini-fridge
Smart TV
Select Comfort bed
Portable fan
Hairdryer
Designer toiletries
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Zoo

Zoo | Living area

Zoo

Highlights

Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Safari

Safari

Safari

Highlights

Heating
Free cots/infant beds
Kitchenette
Mini-fridge
Smart TV
Portable fan
Select Comfort bed
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo Chester, an IHG Hotel

Parking available
Free WiFi
Restaurant
Connecting rooms available
9.6 out of 10, Exceptional, (1004)
The price is NZ$214
includes taxes & fees
5 Jan - 6 January 2025
Hotel Indigo Chester, an IHG Hotel
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About the area

Map
19 Newgate St, Chester, England, CH1 1DE

What's nearby

  • Chester Cathedral - 7 min walk - 0.6 km
  • Chester City Walls - 11 min walk - 1.0 km
  • Chester Racecourse - 12 min walk - 1.0 km
  • University of Chester - 18 min walk - 1.6 km
  • Chester Zoo - 7 min drive - 5.8 km

Getting around

  • Chester (CEG-Hawarden) - 23 min drive
  • Manchester Airport (MAN) - 41 min drive
  • Liverpool (LPL-John Lennon) - 42 min drive
  • Bache Station - 8 min drive
  • Buckley Station - 12 min drive
  • Chester Station - 15 min walk

Restaurants

  • ‪Piccolino - Chester - ‬1 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪Opera Grill - ‬2 min walk
  • ‪Popcorn - ‬2 min walk
  • ‪Bridge Street Coffee - ‬4 min walk

About this property

The Hotel Chester

The Hotel Chester puts you within a 10-minute drive of Chester City Walls and Chester Zoo. Fellow travellers say great things about the helpful staff.

Languages

English, Italian, Spanish, Welsh

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Debit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Romance packages

Facilities

  • Fireplace in reception

Room amenities

Be entertained

  • 32-inch Smart TV
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Minibar
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Turndown service
  • Selected Comfort mattress
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Champagne service
  • Mini fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: GBP 1 per accommodation, per stay

Optional extras

  • Late checkout can be arranged for an extra charge of GBP 30

Pets

  • Service animals exempt from fees
  • Pet deposit: GBP 1 per stay
  • Pets are allowed for an extra charge of GBP 30 per pet, per stay

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Property Registration Number 00000000

Also known as

The Hotel Chester Hotel
The Hotel Chester Chester
The Hotel Chester Hotel Chester

Frequently asked questions

Does The Hotel Chester offer free cancellation for a full refund?
Yes, The Hotel Chester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Hotel Chester?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of GBP 30 per pet, per stay, and there's also a deposit of GBP 1 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Hotel Chester?
Sorry, there's no on-site parking at The Hotel Chester.
What are the check-in and check-out times at The Hotel Chester?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 30. Express check-out and contactless check-out are available.
Does The Hotel Chester have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a microwave and cookware.
What's the area around The Hotel Chester like?
The Hotel Chester is in the heart of Chester, a short 11-minute walk from Chester City Walls and 2 minutes' walk from Roman Amphitheatre.

The Hotel Chester Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Absolutely stunning stay from arrival to departure. We will definitely be visiting again
Andrew, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing! The place to stay in Chester!
What a fantastic place to stay! They staff are so loving and caring and made our wedding stay the best it possibly could be! They were so accompanying for me and my wife, kept us informed before and during our entire stay as well!
HARVEY, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyable luxury room in the heart of Chester
The receptionist was very friendly and helpful. Given a free upgrade to the spa room which was a nice treat, the room had high-quality furnishings and the spa shower was fun, could do with some instructions on how to use. A little noisy outside in the evening due to location but quiet enough at night. Overall an enjoyable experience
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

sam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Huw, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Romantic break
Stayed in Polo room. Absolutely gorgeously done out. Perfect location. Nice amenities with little complimentary snacks. Loved the sweetie jar! Room was at top of building and it was a hot day. Sadly tho no air con so had a noisy seperate air con unit in room that needed to put on as too hot without. On a less warm day you wouldn’t need air con. Would definitely recommend and stay again!
Polo Room
Victoria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay in the tree house, amazing living area with huge chill out sofa and tv, lovely rooms and huge copper bath in one of the bathrooms. We will be returning
Gary, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Classy only inside
I only gave 4 star, not 5, due to the area around the hotel. Once you are inside it is lovely, but outside being next to car park entrance and a shopping mall, it looks pretty run down. Chester is fantastic for Roman history and well worth a visit. I would say to the hotel owners keep your eye on the ball and don't let things slip.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location with parking next door in the shopping centre for £10 for 24 hours. Check in was quick and friendly. We stayed in the Ralph and it was very spacious and clean. The bathroom is very small so you had to close the door behind you to move around. No issue for us as 2 able bodied adults. Bed was comfortable and room was very warm but air con unit and fan provides so not an issue. Location is spot on for the town centre.
Lynsey, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Central location, well presented and spotlessly clean. Chloe on reception was a credit to the organisation, she made us feel welcomed and we would definitely return.
Sian, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay in central Chester.
Great little boutique aparthotel. Friendly staff clean spacious rooms. Great location right in heart of Chester & next to Grosvenor shopping centre car park.
Helen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The room was spacious and clean. Parking is literally next door. You are next to some key Roman ruins: angle gate, coliseum foundations and Roman garden. Take the tour with the actor dressed in Roman garb.
Paul, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Fabulous hotel
Love, love, love this hotel. Was our second time staying here, both times in the Secret Garden room. Very spacious, comfortable bed, quiet room, fab separate living area. Kitchenette is a real bonus. Fab fire in the bedroom too. Will certainly stay here again and maybe try a different room next time 🙂
J G, 2-night trip
Verified Hotels.com guest review

4/10 Fair

We stayed in the flamingo room and i was disappointed with the kitchenette area it needed a good freshing up there is all marks on the walls. The bed wasn't made very well the sheets should be nice and crisp and made to look like a luxary hotel for the amount of money we paid. When i booked online it asks what the occasion is and i put birthday because it was my 50th but there was no sign of any nice gesture like there normally is so i don't know why it asks what the occasion is for when you book It was abit of a let down... it tells you that you have pay for the smallest tub of pringles and chocolate bar when this should would have been nice to be in with the price of the room which is quite expensive with no water bottle or anything plus the milk was off.
Tracey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I’ll be back!
Extremely comfortable aparthotel with spacious suites and easy access to Chester City Centre
Huw, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful little hotel. Our family of four stayed in the Zoo room for one night and found it comfortable and well-priced, with unique decor that made it stand out from bland chain hotels. Friendly staff.
Andrew, 1-night family trip
Verified Expedia guest review

8/10 Very good

Overnight stay
Great location for the City and walk along the walls. Liked having area to let dog out but the shared area looked a bit “work in progress” Very comfortable beds, spotlessly clean and handy kitchenette. Good communication from hotel.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel and great staff
Angus, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel in the city centre the room was fantastic, modern and clean, All the staff were fab.
Brett, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, stayed in a suite which had everything we needed
Philip, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

This place is AMAZING! Spotlessly clean, comfortable and everything you need. Staff are brilliant and great value for money!
Damien, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jun, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

JOSHUA, 1-night trip
Verified Hotels.com guest review