Country Inn & Suites by Radisson, Cincinnati Airport, KY

Nice hotel. I felt safe from the risk of COVID~19. Use of the pool was by reservation only to eliminate crowds. They have nice roll-away cribs.

The front desk personnel made no eye contact with us and were not very welcoming. We had to ask for a blanket because there was not one on the bed. The microwave was filthy and the floors were dirty.

The hotel was nice. The room was clean, the bed was a little uncomfortable. The front desk clerks Amanda and Mark were friendly and helpful, but the later shift clerks were rude and unfriendly. Due to covid you have to ask for extra towels, blankets, etc...definitely ask Amanda or Mark...the others acted like they were being bothered by the fact that we needed something. The breakfast was a grab and go, but understandable due to covid. Overall we enjoyed our stay.

This was just a quick weekend trip to get out of the house for spring break. The pool was the big attraction for us. When we got there, they were overbooked and changed our rooms from two queens to a king, which was OK as they also discounted it for us. We then found a dirty diaper under the curtain by the window and there was hair in the bathtub. The first gentleman we spoke with told us they were timeslots we had to sign up for the pool because only 10 people would be allowed but when we tried to sign up the second day, the girl told us there was no need b/c the pool doesn’t get used that much. When we got back to the hotel to take the kids swimming, there was a group of probably 20 people in there, roughhousing and we couldn’t swim that evening as they took up the whole pool and my kids are young. We decided we would swim the next morning before checking out but when we went down, the pool was closed because the rowdy group from the night before had damaged the pool. Had their supposed “Covid restrictions” been followed, this would not have been an issue. Overall, poor customer service across the board. Would not recommend the nurse just needing a place to sleep with absolutely no service.

No jacuzzi no hot breakfast and got water for breakfast most people or kids have milk or juice for breakfast

The woman at the front desk was very rude and seemed upset that I was asking to check in. Upon arrival to our room we realized there was no bedding for the pullout couch. I went t the desk and she rolled her eyes and went and grabbed a small bag marked “bed in a bag”. When I questioned if this included sheets she said it was everything. It obviously wasn’t so I opened the to show her it was only pillows. She remains rude and goes to get the remaining items and plops them in the desk and said “here”. This was a late checkin (11:00 pm) after a long drive and an early check out. The room met our needs, but nothing great. My family was the only people wearing a mask. Including the staff!

The hotel was just what I needed. Fit for purpose. Very friendly staff both upon checking and check out. They let me push off my checkout a bit because I overslept. It was clean and pretty basic. Small tv, not a lot of channels. Great price and a good nights sleep.

Very good

Clean, comfortable room. Friendly staff

Great room and value for a family of four. Clean and maintained!