Hyatt Place Ottawa West offers an eco-friendly retreat with a free breakfast buffet and American cuisine at The Placery. Unwind by the indoor pool, connect with in-room WiFi, or indulge in coffee from the on-site cafe.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Main amenities (12)
Housekeeping (on request)
Restaurants and bar/lounge
Indoor pool
24-hour fitness centre
Coffee shop/cafe
24-hour business centre
2 meeting rooms
24-hour front desk
Coffee/tea in a common area
Computer station
Communal living room
Conference space
For families (6)
Free cots/infant beds
Fridge
Connecting/adjoining rooms available
Private bathroom
Television
Coffee/tea maker
The current price is NZ$239
NZ$239
includes taxes & fees
8 May - 9 May
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Room, 1 King Bed with Sofa bed (High Floor)
Room, 1 King Bed with Sofa bed (High Floor)
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed - queen
22 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Room, Multiple Beds (High Floor)
Room, Multiple Beds (High Floor)
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed - queen
28 sq m
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed
View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)
Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
37 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
38 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, Multiple Beds, Accessible, Bathtub
Suite, Multiple Beds, Accessible, Bathtub
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
41 sq m
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed
View all photos for Room, 1 King Bed with Sofa bed
Room, 1 King Bed with Sofa bed
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed - queen
23.1 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Room, Multiple Beds
Room, Multiple Beds
Highlights
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Sofa bed - queen
28 sq m
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed
Similar properties
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
Queensway Carleton Hospital - 4 min drive - 3.7 km
Bayshore Shopping Centre - 6 min drive - 5.0 km
Kanata Centrum Shopping Centre - 7 min drive - 8.7 km
Algonquin College - 8 min drive - 7.5 km
Canadian Tire Centre - 9 min drive - 11.3 km
Getting around
Ottawa International Airport (YOW) - 24 min drive
Ottawa Station - 15 min drive
Ottawa Fallowfield Station - 16 min drive
Ottawa, ON (XDS-Ottawa Train Station) - 18 min drive
Restaurants
McDonald's - 8 min walk
Tim Hortons - 19 min walk
Starbucks - 2 min drive
The Brew Table - 7 min walk
Kichesippi Beer Co - 17 min walk
About this property
Hyatt Place Ottawa West
Hyatt Place Ottawa West puts you within a 15-minute drive of Canadian Tire Centre and Rideau Canal. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Placery, which serves American cuisine and is open for lunch. A bar/lounge and a 24-hour fitness centre are offered, and in-room conveniences at this eco-friendly hotel include sofa beds and fridges. Fellow travellers love the helpful staff and location.
Languages
English
At a glance
Hotel size
140 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Working away
24-hour business centre
2 meeting rooms
Computer station
Conference space (1183 square feet)
Services
24-hour front desk
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 2021
Television in common areas
Communal living room
24-hour fitness centre
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
5 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
55-inch Smart TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Queen sofa bed
Free cot/infant bed
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bath or shower
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
High chair
More
Housekeeping (on request)
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
The Placery – This restaurant specialises in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
The Market – This café specialises in American cuisine. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
A damage deposit of CAD 50 will be collected before check-in
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 100 per stay)
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa
Frequently asked questions
Does Hyatt Place Ottawa West offer free cancellation for a full refund?
Yes, Hyatt Place Ottawa West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Place Ottawa West?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hyatt Place Ottawa West?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of CAD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place Ottawa West?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Place Ottawa West?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Hyatt Place Ottawa West?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (19-min drive) and Rideau Carleton Raceway (24-min drive) are both nearby.
What is there to do at Hyatt Place Ottawa West and nearby?
Hyatt Place Ottawa West has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Hyatt Place Ottawa West?
Yes, The Placery offers American cuisine.
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Hyatt Place Ottawa West Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Restaurant
Family friendly
Location
Children
Bathroom
Amenities
What guests liked
Breakfast options were plentiful and delicious, with a variety of choices to satisfy all tastes. (110 reviews)
Parking was easy, free, and plentiful with some even having electric charging stations available. (14 reviews)
The gym was well-equipped and tidy, providing a great space for guests to stay active. (13 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
24 April 2025
2-night stay @ Hyatt Place Good
Positive experience and friendly staff!
Only complaint - the scrambled eggs at the breakfast bar need seasoning, lacked flavour!
Lisa
Lisa, 2-night trip
10/10 Exceptional
18 March 2025
Awesome hotel !!
Stéphane
Stéphane, 3-night trip
10/10 Exceptional
19 April 2025
Great reception
Receptionist was great and very helpful!
Harun Bugra
Harun Bugra, 1-night trip
10/10 Exceptional
19 March 2025
Very nice and clean, convenient location. Will stay here again when visiting Ottawa.
Verified traveller
6-night trip
10/10 Exceptional
11 March 2025
Nice hotel
Quick one night get away
Room was clean and staff was friendly
Emmanuel
Emmanuel, 1-night trip
10/10 Exceptional
12 March 2025
Good
really good, the place is new and clean
Zhiyong
Zhiyong, 2-night trip
8/10 Very good
1 January 2025
Good location, lobby restaurant, friendly staff.
Randal
Randal, 2-night trip
10/10 Exceptional
2 March 2025
An amazing birthday weekend
We went up to Ottawa to celebrate my girlfriend‘s birthday had a great time. The hotel was amazing. Five stars across the road. I stayed at a lot of hotels and this one was really one of my favorites.
Timothy
Timothy, 2-night trip
10/10 Exceptional
2 January 2025
Perfect for a family stay, we loved the spacious rooms!
Very clean
We will Come back
vanessa
vanessa, 1-night trip
6/10 Good
9 March 2025
Good Stay Overall.
Overall the hotel was nice, friendly staff. Room was clean, and bed was very comfortable.
I was disappointed that my requests were not accommodated by the hotel given the time frame we booked and that the hotel confirmed there shouldn’t be any issues.
Brett
Brett, 3-night trip
10/10 Exceptional
22 January 2025
Clean, modern hotel! Loved the spacious rooms and walk in showers
Erin
Erin, 1-night trip
10/10 Exceptional
17 December 2024
Very clean and friendly hotel.
Michael
Michael, 1-night trip
8/10 Very good
20 January 2025
Great, clean hotel, close to everywhere we needed to be. Great customer service.
Amanda
Amanda, 6-night trip
10/10 Exceptional
26 December 2024
Nice place and will come back again
Yai Chan
Yai Chan, 1-night trip
10/10 Exceptional
13 November 2024
Enjoyed our stay.
June
June, 1-night trip
10/10 Exceptional
5 March 2025
Great hotel with amazing staff
The staff were wonderful, the beds were so comfortable (I've never slept so good). The shower head was amazing! Loved the mini fridge, room size was spacious with separate comfortable sitting area. My only wish would be for a microwave but we certainly managed fine without it. Very quiet, easy parking and nice neighborhood. I will definitely stay here again!
Sheila
Sheila, 2-night trip
8/10 Very good
2 December 2024
The hotel was clean, good location and friendly staff.
Diane
Diane, 1-night trip
10/10 Exceptional
19 January 2025
Great hotel, 10 mIn drive to CA Tire Center
Very clean, friendly service, great restaurant right across the parking lot! The breakfast was great..way better than your average continental breakfast.
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
31 December 2024
Great hotel spacious and clean rooms! Good breakfast options!
Jennifer
Jennifer, 2-night trip
10/10 Exceptional
26 December 2024
I was a good hotel 👍
Hassan
Hassan, 1-night trip
8/10 Very good
1 January 2025
Front desk staff was pleasant
John
John, 1-night trip
10/10 Exceptional
30 November 2024
Great value and hotel is in good condition
Maurizio
Maurizio, 1-night trip
10/10 Exceptional
26 December 2024
It’s always a pleasure staying with you
elizabeth
elizabeth, 3-night trip
10/10 Exceptional
29 November 2024
Best place to stay in Ottawa
Amazing stay and very nice facilities
Arkesh
Arkesh, 1-night trip
10/10 Exceptional
4 December 2024
Excellent stay…front desk was very friendly & helpful..room was exceptionally clean.