Radisson Blu Hotel, Biarritz

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Beach
Beach
Beach
Outdoor pool

Overview of Radisson Blu Hotel, Biarritz

Radisson Blu Hotel, Biarritz

4.0 star property
4-star hotel with spa, near Cote des Basques

8.2/10 Very good

627 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
1 Carrefour Helianthe, Biarritz, Pyrenees-Atlantiques, 64200
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Valet parking
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Biarritz City Centre
  • Bay of Biscay - 12 min drive
  • Hendaye Beach - 24 min drive

Getting around

  • Biarritz (BIQ-Pays Basque) - 12 min drive
  • San Sebastian (EAS) - 25 min drive
  • Biarritz Station - 4 min drive
  • Guethary Station - 8 min drive
  • Bayonne (XBY-Bayonne Train Station) - 10 min drive

About this property

Radisson Blu Hotel, Biarritz

A great choice for a stay in Biarritz, Radisson Blu Hotel, Biarritz features a rooftop terrace and puts you just 2.2 mi (3.6 km) from the airport. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Onyx Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a poolside bar, and a fitness center. Fellow travelers say good things about the pool and helpful staff.

Languages

English, French, German, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (EUR 30 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Surfing/body boarding
  • Beach nearby
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2001
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • 18 holes of golf
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • German
  • Russian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

Dining

Onyx Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 23 for adults and EUR 12 for children (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 20 per day
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Valet parking costs EUR 30 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 10:30 PM
  • The seasonal pool is open from April to November
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Biarritz Radisson Blu Hotel
Radisson Blu Biarritz
Radisson Blu Hotel Biarritz
Biarritz Radisson
Radisson Biarritz
Radisson Blu Hotel, Biarritz Hotel
Radisson Blu Hotel, Biarritz Biarritz
Radisson Blu Hotel, Biarritz Hotel Biarritz

Frequently asked questions

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

7.7/10

Amenities

8.0/10

Property conditions & facilities

7.9/10

Eco-friendliness

6/10 Good

Hotel that requires modernising
Hotel that requires updating the interior, very tired feel to the place and wiondows at fromnt not very sound proof from noise outside
david, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Capex needed!
With a Raddison you expect quality. In fairness the staff were excellent and no problem there, the hotel though is falling apart. Panes of glass broken, doors falling apart, retro bathrooms, uneven paving, unpainted walls. Bar food options dreadful and astonishingly over priced. Capex urgently required
Anthony, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Beautiful Biarritz
Location is good. Walkable to city center. Hotel premium room is nice but has few socket points. Roof top restaurant can do with some renovation especially the surrounding glass panels. Reception friendly staff but a little inexperienced in giving advice on buses and day trips.
3-night trip
Verified Hotels.com guest review

4/10 Fair

Awful!
Awful! There was a motorbike rally on, unbeknown to us for the night we stayed. We feel we should have been advised when booking, or before we arrived, giving us the option to change hotel,as bikes revving up and roaring up and down outside the hotel day and night, was hardly the quite trip we had planned. The hotel had many of the bikers staying at the hotel and they completely blocked the entrance and exit into the carpark and no one from the Hotel did nothing to assist other people staying there. Also the carpark ticket wasn’t validated properly causing even more problems getting out.also we had some sort of alarm sounding noise, that was intermittently going off all through the night ( possibly faulty aircon) which even when switched off kept going. We complained to the receptionist but she just smiled, ignored our complaints and took the 30 euro a night carpark fee. Did not even offer to waive it. Not my idea of good customer service.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Two night stopover
Good hotel - reception very helpful. Breakfast was very good. Had supper in ground floor restaurant - food and service good. Then had supper following night in 5th floor restaurant as ground floor one closed. Food was ok but service disappointing. Room very good and well equipped. Happy to use again.
Paul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great room size
David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel, staff at the front desk were very nice and helpful. Location is great too, plus Biarritz is a very beautiful town to spend a few days.
Martin, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

aline, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review