When you stay at Richmond Pamukkale Thermal, you'll be within a 10-minute drive of Pamukkale Thermal Pools. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a poolside bar.
Languages
English, Turkish
At a glance
Hotel size
315 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets stay for free (1 total)
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Free on-site extended parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free continental breakfast each morning 6 AM–10 AM
2 bars/lounges
Restaurant
Poolside bar
24-hour room service
Travelling with children
Children stay for free (see details)
Mini golf
Playground
Local/corner shop
What to do
Beach volleyball
Basketball
Mini golf
Hot springs
Pool table
Skydiving nearby
Working away
Business centre
Meeting rooms
Computer station
Conference centre (4844 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Bike hire
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1993
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in reception
Television in common areas
Fitness centre
An indoor pool
Seasonal outdoor pool
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Grab bar near toilet
Room amenities
Be entertained
LED television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Alarm clock
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam. There are hot springs on site.
Fees & policies
Renovations and closures
The following facilities or services will be unavailable from December 6 2024 to January 15 2025 (dates subject to change):
One of the swimming pools
The property is closed between 13 November and 24 January.
The property will be renovating from 6 December 2024 to 15 January 2025 (completion date subject to change). The following areas are affected:
One of the swimming pools
During renovations, the hotel will make every effort to minimise noise and disturbance.
Pool, spa, & gym (if applicable)
The seasonal pool is open from June to September
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Property Registration Number 3519
Also known as
Pamukkale Richmond
Pamukkale Richmond Thermal
Pamukkale Thermal
Richmond Pamukkale
Richmond Pamukkale Thermal
Richmond Thermal
Richmond Thermal Hotel
Richmond Thermal Hotel Pamukkale
Richmond Thermal Pamukkale
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Denizli
Richmond Pamukkale Thermal Hotel Denizli
Frequently asked questions
Is Richmond Pamukkale Thermal currently open?
The property is closed between 13 November and 24 January.
Does Richmond Pamukkale Thermal offer free cancellation for a full refund?
Yes, Richmond Pamukkale Thermal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Richmond Pamukkale Thermal?
Yes, there's an indoor pool and a seasonal outdoor pool. One of the swimming pools will be unavailable from December 6 2024 to January 15 2025 (dates subject to change).
Are pets allowed at Richmond Pamukkale Thermal?
Yes, pets stay for free, with a limit of 1 total.
Is parking offered on site at Richmond Pamukkale Thermal?
Yes, there's free self, valet and extended parking. Electric car charging is available.
What are the check-in and check-out times at Richmond Pamukkale Thermal?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Richmond Pamukkale Thermal and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes basketball and hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Richmond Pamukkale Thermal also has 2 bars, an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Richmond Pamukkale Thermal?
Yes, Main Restaurant offers local and international cuisine and garden views.
What's the area around Richmond Pamukkale Thermal like?
Richmond Pamukkale Thermal is a short 13-minute walk from Pamukkale-Hierapolis and 16 minutes' walk from Red Travertine of Karahayit.
Richmond Pamukkale Thermal Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.6/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
2/10 Poor
22 August 2024
The whole hotel needs renovation,. It was very old. I was disgusted. Stayed in my clothes didn't want to touch anything or eat. The hotel was dirty needs major upgrade!!!!
Linda
Linda, 1-night trip
Verified Expedia guest review
8/10 Very good
18 July 2024
The hotel does not have an elevator to the upper floors and it needs an upgrade.
Elif
Elif, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
3 July 2024
BASRI MERT
BASRI MERT, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
12 June 2024
All was good except drink prices so high. A beer 7 pounds! Shocking!
Serkan
Serkan, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 June 2024
Frıendly staff and excellent food.
Sevgi
Sevgi, 1-night trip
Verified Expedia guest review
6/10 Good
1 June 2024
Aileen
Aileen, 1-night trip
Verified Expedia guest review
2/10 Poor
14 May 2024
Natalie
Natalie, 3-night trip
Verified Expedia guest review
4/10 Fair
14 April 2024
When you pay 150 € a night, in Türkiye, and they want to charge you extra for one fresh orange juice during breafast, then, there is a problem.
Yves
Yves, 3-night romance trip
Verified Expedia guest review
8/10 Very good
12 April 2024
Alireza
Alireza, 2-night trip
Verified Hotels.com guest review
4/10 Fair
18 November 2023
Staff not nice, property sketchy, all staff looked unhappy, very very dark property gave creepy vibes.
Abdullah
Abdullah, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 October 2023
Demir Ahmet
Demir Ahmet, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
26 September 2023
Termal very good, food very good , rooms very bad
Mutasem
Mutasem, 1-night family trip
Verified Expedia guest review
8/10 Very good
14 September 2023
Zvezdelin
Zvezdelin, 2-night trip
Verified Hotels.com guest review
6/10 Good
13 June 2023
Kristi
Kristi, 2-night trip
Verified Hotels.com guest review
4/10 Fair
27 April 2023
Not environmentally
I have been few hotels around the area before and been to this hotel way long time ago.. it was ok overall but this trip I really hate seen plastic shower caps been handing in the thermal pool..😔 some hotels I stayed before , you have to purchase the swimming cap and re use again and take home with you..this hotel I have noticed they do not care about environment at all, management should not be in that position or owner should not owe hotels if they not care about the environment..😔 only good thing about this hotel was for me they were pet friendly as I have took my pet with me.. I would have rate it differently if they were care about environment.. hopefully people will consider about this before they make booking.. hundreds of people get in to pool with plastic hair wrap and they get in the pool few times per day.. every visit extra rubbish.. I have seen hotels ( spa hotels) provide water but you have to carry your own water bottle..it would be nice to see those rules in the every hotels around the world.. but this hotel just so useless about environment 😔
Naziye
Naziye, 2-night family trip
Verified Hotels.com guest review
6/10 Good
27 April 2023
Too many group tourists
Soon Han
Soon Han, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 April 2023
Beautiful property and excellent customer service.
Ashley
Ashley, 5-night romance trip
Verified Expedia guest review
8/10 Very good
24 November 2022
Susan
Susan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2022
Etienne
Verified Expedia guest review
6/10 Good
31 October 2022
Thermal pool and swimming pool is fine.
Suit room is large.
There is a smell of food, especially cooking oil, in the lobby and the restaurant. Most probably there is a problem with paddle box.
The hotel is too crowded in the mornings as there are lots of tour buses departing at the same time.
Ilker
Ilker, 3-night romance trip
Verified Expedia guest review
8/10 Very good
31 October 2022
Decent EU 3 star hotel
By EU standarts a good 3 star hotel. Nice facilities. Decent food. Very good thermal pool inside and outside.
Romans
Romans, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2022
Everything is excellent!
Everything is excellent!
Vadim
Vadim, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 September 2022
Should be a 5 star
Everything was perfect! Staff was very attentive, room was impeccably clean.
Highly recommend!
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
31 August 2022
Swimming pool was excellent rooms functional. Food selection and choice basic but ok