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Hotel Alster

Pet-friendly hotel connected to the convention centre, within easy reach of Miniatur Wunderland

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alster

Exterior
Exterior detail
Exterior detail
Quadruple Room
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Free breakfast
    Free breakfast
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Front desk safe
  • Vending machine
  • Multilingual staff
  • Luggage storage
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Daily housekeeping
  • Blackout curtains
  • Lift

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Standard Double Room

Highlights

Soundproofed
Individually furnished
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Comfort Double Room

Highlights

Soundproofed
Individually furnished
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Comfort Single Room

Highlights

Soundproofed
Individually furnished
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Standard Single Room

Highlights

Soundproofed
Individually furnished
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

Highlights

Soundproofed
Individually furnished
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Individually furnished
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Soundproofed
Individually furnished
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Single Room (Queensize)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Single Room (Queensize)

Highlights

Soundproofed
Individually furnished
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room (Queensize)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Double Room (Queensize)

Highlights

Soundproofed
Individually furnished
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Hotel Graf Moltke
Free breakfast
Pet-friendly
Free WiFi
24/7 front desk
7.6 out of 10, Good, (1006)
The price is NZ$152
includes taxes & fees
24 Nov - 25 Nov
Hotel Graf Moltke
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About the area

Map
St. Georg Straße 10, Hamburg, HH, 20099

What's nearby

  • Hamburger Kunsthalle - 5 min walk - 0.4 km
  • Hamburg City Hall - 16 min walk - 1.4 km
  • Miniatur Wunderland - 4 min drive - 2.9 km
  • Elbe Philharmonic Hall - 4 min drive - 3.0 km
  • Hamburg Cruise Center - 5 min drive - 2.8 km

Getting around

  • Hamburg Airport (HAM) - 14 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
  • Hamburg Central Station - 6 min walk
  • Hamburg Dammtor Station - 17 min walk
  • North Central U-Bahn - 7 min walk
  • South Central U-Bahn - 7 min walk
  • Monckebergstrasse U-Bahn - 9 min walk

Restaurants

  • ‪Mutterland - ‬3 min walk
  • ‪Hansebäcker Junge - ‬3 min walk
  • ‪Atlantic Bar - ‬3 min walk
  • ‪Dat Backhus - ‬4 min walk
  • ‪Restaurant Herr He - ‬3 min walk

About this property

Hotel Alster

At Hotel Alster, you'll be a short five-minute drive from Hamburg City Hall and Miniatur Wunderland. Guests looking to stay active can experience the nearby hiking/biking trails, and free perks include WiFi and buffet breakfast daily between 6:30 AM and 10:30 AM. Also, Elbe Philharmonic Hall and Hamburg Cruise Center are a short five-minute drive away. Fellow travellers say good things about the helpful staff. Public transportation is only a short walk: North Central U-Bahn is 7 minutes and South Central U-Bahn is 7 minutes.

Languages

English, German

At a glance

Hotel size

  • 35 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:30 AM on weekends

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

Optional extras

  • Early check-in can be arranged for an extra charge of EUR 15.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 15.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Novum Alster
Novum Alster Hamburg
Novum Hotel Alster
Novum Hotel Alster Hamburg
Aachener Hof Hamburg
Hotel Alster Hotel
Novum Hotel Alster
Hotel Alster Hamburg
Hotel Alster Hotel Hamburg

Frequently asked questions

Does Hotel Alster offer free cancellation for a full refund?
Yes, Hotel Alster does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Alster?
Yes, dogs are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times at Hotel Alster?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of EUR 15.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 15.00 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Alster?
No, this hotel doesn't have a casino, but Casino Esplanade (16-min walk) and Casino Reeperbahn (5-min drive) are both nearby.
What is there to do at Hotel Alster and nearby?
Have fun with nearby activities such as cycling, hiking and sailing.
What's the area around Hotel Alster like?
Hotel Alster is a short 7-minute walk from North Central U-Bahn and 16 minutes' walk from Hamburg City Hall.

Hotel Alster Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very good

Great location and fun, older building. Our room was tiny!
Kirsten, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Inexpensive central easy walk with suitcase to Hauptbahnhof. Breakfast was good. Had person at desk all night.
Philipp, 2-night trip
Verified Expedia guest review

8/10 Very good

Adele, 1-night trip
Verified Expedia guest review

8/10 Very good

Hannah, 3-night trip
Verified Expedia guest review

6/10 Good

We came in from a long flight and journey; approximately two days,anrrived ant 10.40 pm, only to be greeted with, we have no reservation for you. Showed the booking, then to be told there are no more rooms, but you can walk two minutes to another partner hotel. Said to the clerk, that we just paid a taxi to arrive here, coupled with the fact that it was raining and it was our first time in Germany. He made a call and said a taxi would come soon, just wait outside to flag the taxi. Taxi arrives, but refuses to take all three of us, with our three pieces of luggage. Said one of you would have to walk; with luggage;only two minutes away and proceeded to give directions. No choice at this stage but comply as all you want to do at this stage is get to your destination. Upon arrival at the other hotel, issue again with the taxi driver about payment, which had to be settled by the hotel. Not a very warm welcome to Germany. Must say though that the clerk at the partner hotel was satisfactory. Gave the basic information about room number and breakfast. NOT ONCE DID ANY MEMBER OF HOTEL STAFF OFFER ANY TYPE OF APOLOGY Actually don’t see why I have to pay for this type of service.
Andrea, 1-night family trip
Verified Expedia guest review

8/10 Very good

Agripina, 12-night trip
Verified Expedia guest review

8/10 Very good

I had a pretty good stay. The hotel is certainly dated - the carpet, foundation, walls and doors are old. It is quite clean despite how it looks. Bed was reasonably comfortable. Close to main train station, can be noisy at night.
Katrina, 2-night trip
Verified Expedia guest review

6/10 Good

Cem, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Although close to the station and in walking distance from all must see places, there are some downsides. The room doors are paper thin and so the noise from the corridors is quite loud especially as lots of guests wake up and leave early.( no need for alarm clock) The breakfast room is quite small, so a bit hard to secure a seat especially if you travel alone as by the time you get a coffee someone else might have taken your chair. The food options are minimal, but enough to get you going in the morning. They could invest in a coffee machine as the filter one is way too weak.
Augustin, 4-night trip
Verified Expedia guest review

6/10 Good

Venny, 1-night trip
Verified Expedia guest review

6/10 Good

Mrs I, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Aune, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Renovated from old building has charm. Family room for 5 was big & very comfortable. Includes elevator. Breakfast was quite good overall. Breads were wonderful. Scrambled eggs was done well. Other choices of meats, fruit mix, cereals and hard boiled eggs. If you opt not to have rooms cleaned, they give you vouchers for beverage.
Verified Expedia guest review

8/10 Very good

Pleasant Stay
Pleasant stay. I was in a top level room. It was dark and had awkward low sloped ceilings. Clean, serviceable, but not extraordinary. Convenient location near the main train station.
Christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I liked that I booked for 4 PAX and I has receive 2 rooms for same price that was more convenient and comfortable for us. I suggest only to have more options of water in breakfast because we could not find still water, all was fine.
gina, 5-night family trip
Verified Expedia guest review

6/10 Good

Harry Potter-like room
Very small, closet-size room but clean and with an ok comfortable bed. No luxury, and fine if you are just there to sleep. The breakfast is basic and does not offer vegan options, so if you are lactose intolerant or vegan, find another place to eat. The hotel is within walking distance from the main train station and restaurants.
Adina, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Located close to the main city and Alster lake, it was easy to walk for all amenities and places to visit. Staff were generally friendly and helpful.
Sarah Elisabeth, 7-night family trip
Verified Expedia guest review

6/10 Good

there was no air-conditioning while our room was very hot. The room was good and so was the bathroom. The front desk was not very helpful in giving us ideas of where to eat or where to go
Maxim, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Frank, 2-night trip
Verified Expedia guest review

8/10 Very good

Overall a nice stay
The hotel was overall a pleasant experience. It is within 5mins walking distance to the train station but we weren’t aware of any train noise. It was a surprisingly busy street even though it seemed like a small side street. It is just around the corner from the lake and park which has paths to walk and the option to hire boats. The breakfast area was clean and the staff there attentive and friendly. Good selection of bread cheese and meats as well as cereals. Breakfast was on from 6.30 - 11 at the wkend which meant we had time to do the local parkrun and return in time for food! The bedroom was small but the ceiling was high and the window opened wide so even in the heat we could cool the room. Room was clean but could do with an update especially the carpet.
3-night trip
Verified Hotels.com guest review

6/10 Good

Thomas, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This was a beautiful hotel in Old town hamburg. The streets were quaint and stunning. The location was excellent as it was near lots of dining. While parking is not free, there were plenty of spots to park around on the metered parking. The staff didn't speak english as well, but we were able to communicate overall. The rooms were clean and comfortable. There is a bell tower where the bells go off every 15 minutes or so, but we did not mind. This ends at 9pm, and starts again at 8 or 9 am. It was not an issue for us, and we rather enjoyed the cultural aspect of it. I would highly recommend this place if you are looking for an authentic feel of Hamburg.
Sameen, 1-night family trip
Verified Expedia guest review

4/10 Fair

Very disappointing stay
The room was very tiny, you could hear the neighbors talking loudly on the phone until past midnight, as clearly as if you were in the same room. The bathroom was incredibly narrow. The room's carpet was incredibly dirty. The mattress you could feel the springs through and the covers made me incredibly itchy. Continental breakfast could only be described as oh so very sad. I had a slice of what looked like turkey cold cuts, turns out it was just discolored ham. Perhaps identifying the items would be good in the future?
Door handles were damaged
Carpet was clearly very dirty. It had a faint smell and walking on it with white socks turned them grey.
The gorgeous view from my window
Maxim, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Gitana, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not recommend at all
There was not any available room. They sent us to the other hotel. Room was not comfortable at all. Late check in. Breakfast not good. Overall really disappointing
Arman, 2-night family trip
Verified Hotels.com guest review