This was probably the worst hotel stay I’ve ever had. We were unable to check in to our room until nearly 2 hours AFTER check in time. Our room was not ready, along with 18 other people who were waiting in the lobby. When we finally got our keys we got on the elevator to discover the numbers on the buttons don’t actually coordinate with the correct floor number. When we got to our room, two employees were in there. I’m assuming they were still checking to see if they were made ready. Our a/c did not work, and was never fixed during our stay. We were lucky that the windows opened, and we were able to get cool air. The bed didn’t have a fitted sheet on it. There was only a flat sheet, and a duvet insert with no duvet cover. I tried to order a club sandwich and an orange juice on the second day of our stay. The bartender brought me an orange juice with ice in it, who does that, then informed me they didn’t have bacon or tomato. I confirmed I still wanted the sandwich. 10 minutes later she came back to say they also didn’t have lettuce. At that point I canceled the order. They catered the event we were in town for that night, and the ahi tuna appetizer had an appalling fishy taste. I didn’t eat anything else after that. At check out the front desk attempted twice to charge us $21 for “water bottles”. Water bottles were not provided, much less proper bed linens or a/c. On top of the incidental charge at check in they also charge 39 per night and 13% charges on all bar tabs.