Countess of Chester Hospital - 4 min drive - 2.5 km
Chester City Walls - 4 min drive - 3.4 km
University of Chester - 4 min drive - 2.9 km
Chester Racecourse - 5 min drive - 4.0 km
Chester Zoo - 5 min drive - 5.0 km
Getting around
Liverpool (LPL-John Lennon) - 30 min drive
Chester (CEG-Hawarden) - 31 min drive
Manchester Airport (MAN) - 35 min drive
Little Sutton Station - 9 min drive
Overpool Station - 10 min drive
Bache Station - 29 min walk
Restaurants
Bembe Café & Barbecue Terrace - 7 min drive
Waggon & Horses - 5 min drive
McDonald's - 3 min drive
Tim Hortons - 3 min drive
Starbucks - 4 min drive
About this property
Brook Mollington Banastre Hotel and Spa
When you stay at Brook Mollington Banastre Hotel and Spa, you'll be within a 10-minute drive of Chester City Walls and Chester Zoo. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and Modern European cuisine is served at Garden Restaurant, which is open for breakfast, lunch and dinner. Other highlights at this Victorian hotel include 2 bars/lounges, an indoor pool and a poolside bar. Fellow travellers love the helpful staff.
Languages
English, German
At a glance
Hotel size
63 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
2 bars/lounges
Restaurant
Poolside bar
Barbecue grills
24-hour room service
Travelling with children
Children's pool
Children's menu
Art supplies
What to do
Fitness classes
Pilates classes
Yoga classes
Racquetball/squash
Working away
9 meeting rooms
Conference space (4261 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Romance packages
Facilities
1 building/tower
Built in 1896
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Health club
An indoor pool
Designer shops on-site
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Victorian architecture
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in hallways
Handrails in stairwells
Upper floors accessible by stairs only
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Champagne service
High chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Mollington Health Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.
Dining
Garden Restaurant – Overlooking the garden, this restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 15 for children
Early check-in can be arranged for an extra charge of GBP 20 (subject to availability)
Late checkout can be arranged for an extra charge of GBP 20 (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 15.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Guests under 16 years old are not allowed in the health club, and guests under 16 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Brook Mollington
Brook Mollington Banastre
Brook Mollington Banastre Chester
Brook Mollington Banastre Hotel
Brook Mollington Banastre Hotel Chester
Brook Mollington Hotel
Mollington
Mollington Banastre
Mollington Banastre Hotel
Mollington Hotel
Brook Mollington Banastre Spa
Brook Mollington Banastre Hotel and Spa Hotel
Brook Mollington Banastre Hotel and Spa Chester
Brook Mollington Banastre Hotel and Spa Hotel Chester
Frequently asked questions
Does Brook Mollington Banastre Hotel and Spa offer free cancellation for a full refund?
Yes, Brook Mollington Banastre Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Brook Mollington Banastre Hotel and Spa?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Brook Mollington Banastre Hotel and Spa?
Yes, pets are welcome, with a limit of 2 total. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Brook Mollington Banastre Hotel and Spa?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Brook Mollington Banastre Hotel and Spa?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. There's a charge of GBP 20 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 20 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Brook Mollington Banastre Hotel and Spa and nearby?
On-site recreation at Brook Mollington Banastre Hotel and Spa includes fitness classes, Pilates and racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the hot tub. Brook Mollington Banastre Hotel and Spa also has 2 bars, an indoor pool and a sauna, as well as a steam room, a picnic area and a garden.
Are there restaurants at or near Brook Mollington Banastre Hotel and Spa?
Yes, Garden Restaurant offers Modern European cuisine and garden views.
Brook Mollington Banastre Hotel and Spa Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.4/10
Staff & service
6.4/10
Amenities
5.8/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
4/10 Fair
4 December 2024
Disappointing
Disappointing. Room was ok but quite cramped.
Went to reception to get towels for the pool and was told they'd run out but they would bring wine down to us. No towels turned up Pool was icy cold. Jacuzzi was dirty and the steam room was out of order. Ladies changing rooms were so cold I couldn't get changed in there.
We had to dress over our wet costumes and get sorted in our room.
Glad we were only there for the one night
Natalie
Natalie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Luke
Luke, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Darren
Darren, 4-night business trip
Verified Hotels.com guest review
4/10 Fair
11 November 2024
Hotel very dated, restaurant heating very poor, people eating breakfast/dinner with coats on
Paul
Paul, 1-night trip
Verified Hotels.com guest review
6/10 Good
11 November 2024
Great pool and sauna, rooms were dirty and out dated like most of the hotel, beds were not really comfy.
It needs new carpets throughout and new beds, sink hot water tap did not work, the hand shower was leaking all over the bathroom.
Did not try the food.
Staff were helpful.
Jamie
Jamie, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 November 2024
On arrival the hotel is very dated and needs a refresh
Guess explains why so cheap
Heavy smell of weed in the corridors and outside
Was unable to upgrade the room as fully hooked but no cars in car park and only 6 guests in the restaurant
Was unfortunately next door to a person who screamed out songs all night and was possibly on something, but could not change rooms
Pool was good
Sauna fitted 2 people in only so be careful if on a group away weekend
Food was ok but not much taste
Paul
Paul, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Krzysztof
Krzysztof, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 October 2024
Lin
Lin, 1-night trip
Verified Hotels.com guest review
4/10 Fair
15 October 2024
Dated and in need of a revamp, smell isn't great.
SARAH
SARAH, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Good Stay!
Slightly dated but nothing to complain about. Clean, comfy, friendly staff.
Michael
Michael, 1-night trip
Verified Hotels.com guest review
2/10 Poor
3 October 2024
Dreadful guests
People in the next room screaming and fighting all night and nothing done even though I complained
Kenny
Kenny, 1-night trip
Verified Hotels.com guest review
2/10 Poor
22 September 2024
Avoid at all costs
Hotel smells musty from entering the door. Greeted by leftovers from room service outside the door of a room a few doors away that was still there the following day. The room had a blood stain on the carpet as you cross the threshold. The toilet didnt flush and no hot water at 7am. Didn't want to chance the breakfast. Young girl on reception with a very painful looking black eye totalled 3 staff members we saw during our stay. The first being the receptionist on arrival who was smoking by the front door. I was really looking forward to my stay a this 'spa' hotel. Shocking is the only word i can use
Sarah
Sarah, 1-night trip
Verified Hotels.com guest review
4/10 Fair
20 September 2024
John
John, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Jean
Jean, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 September 2024
No wow factor, but a very reasonable place to stay. A couple of small issues that's couldn't be resolved but the breakfast was good, the staff pleasant and the room clean, the power shower was great
mark
mark, 2-night family trip
Verified Hotels.com guest review
6/10 Good
17 September 2024
The Mollington Banastre is a once-grand property in sore need of renovation in some areas. The reception, and downstairs areas were in good order, but the bedroom we stayed in was scruffy! It was a pet-friendly room, so I didn't expect it to be plushly furnished, but I also didn't expect the curtains to be in tatters!
On the flip side, the breakfast was good and the staff were pleasant and welcoming.
At £100/night on average, plus a per surcharge of £15, it was a bit steep!
Phillip
Phillip, 2-night romance trip
Verified Expedia guest review
6/10 Good
15 September 2024
We stayed at this hotel for our trip to Chester zoo and the location is great for the zoo. Check in was easy despite our late arrival. However, as per other reviews the hotel is quite old and could do with being revamped. When we woke up Saturday morning we unfortunately didn’t have an hot water for a shower. The spa / pool also looks like it needs some tlc. The walls were quite thin that we could hear people at 2am returning home and coughing next door. However, for the price we paid for the two nights we couldn’t argue too much.
Charlotte
Charlotte, 2-night romance trip
Verified Expedia guest review
6/10 Good
13 September 2024
Since my comments yesterday, we were moved to a better room, Room 6. This was a lot better than 14. Still right hand curtain ripped, and bed valance also ripped. Carpets stained. Again bed was uncomfortable you can feel the springs.
Had a good breakfast yesterday for £10, should have pre ordered scrambled egg, but it was ok. Think the whole place generally in need of a refurbishment if they want to compete with the Holiday Inn Express and Premier Inns of this world.
Once again unable to add photos on this app !!
John
John, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
12 September 2024
Very run down, how this has changed from 30 years ago. We are in Room 14, curtains are ripped and hanging off, radiator has no control valve and is Cold during day and very Hot at night. TV reception is poor. Very disappointed and regret having booked a secong night. Will not let me add photos.
John
John, 1-night business trip
Verified Hotels.com guest review
6/10 Good
8 September 2024
Nice, just tired...
Had a family suite for one night to stay with my 2 boys.
The hotel was probably once a thriving, quite impressive hotel however it was let down by being very (very!) over-due a refit!
I have no particular complaints as it was very clean (other than the mugs in the room looked like noone had washed them since the last guests!), just very tired.
The pool area was good. Nice large pool with a childrens section.
Matthew
Matthew, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 September 2024
Convenient location and good value
Jane
Jane, 1-night romance trip
Verified Expedia guest review
2/10 Poor
1 September 2024
Absolutely disgusting, the worst hotel I’ve ever stayed at
stuart
stuart, 1-night family trip
Verified Expedia guest review
8/10 Very good
30 August 2024
Lovely hotel amazing food . Only issue pool was out of order.