Best Western Plus Belize Biltmore Plaza, Belize City, Belize

Friendly staff, felt safe there and enjoyed the in-house restaurant. Outdoor seating for dinner or drinks is really pretty with foliage and lighting. Good choice to lay over for a night after a red-eye flight. Room had an odd smell, but that was our only concern.

Perfect

Excellent service especially in the restaurant. Shout out to Kimberley McKay - she treats every guest like they are special. This hotel is easy on the spirit and on the pocket!

Unfortunately our stay was terrible due to the ping-pong competition that is going on. About 100 players of high school age are staying there and we were there only two nights and had to call the front desk 5 times total due to the noise since they were congregated outside our room or the rooms next door. Three phone calls on the first night, they sent a security guard up that just stoodin front of our door but had absolutely no impact. Once I even had to open the door myself and tell them to keep it down, but they did not. The security guard was standing right there and did nothing. The second night I was awoken twice by the kids and called down. Not sure if anyone was sent up, but I had to attempt sleep with headphones in and music blasting to max and I could still hear them outside the door. I got no sleep on the trip. Do not recommend during sporting events. Hotel should have put all the players in one area of the hotel. I heard same complaints from visitors staying in other areas of hotel.

This was a great find ! Close to airport and easy to get to. Even though it’s in the middle of everything on a busy highway, while inside, you feel completely tucked away!

I just used the hotel for one night as part of a travel to other areas of the country. The hotel is quiet, clean and comfortable.

From our greeting at the front desk, we were in the hands of the very friendly and capable Jesus. He was selected, for us, the perfect room, away from the bar, so that we could sleep best before our travels! Thank you! From that time onwards our stay was most comfortable, relaxing, in fact. Yvette was wonderful in making sure that all went well. Best Western Plus Belize Biltmore Plaza is self-contained. It has the pool, restaurant, bar, spanking new gym, great parking, and serves us as a great place to stay the afternoon and evening before our flight home, or even the place to start out, after landing in Belize. The rates are nice, and they are now finishing up a fresh new remodel of the property. Best of all, though, is the friendliness of the staff, and their willingness to pitch in with anything you need. As we were walking our luggage up the staircase to the second floor (no guest elevator), a waiter from the restaurant just there, offered to help carry a large heavy suitcase up the flight of stairs for us... the waiter..... now that's service. Hotel has Airport Transfer, but it is very pricey for the distance. $25USD per person. We got a cab for a fraction of that.

Very nice hotel, clean and we felt safe. The only semi-negatives are that some of the employees were less than friendly and the food was extremely expensive and not nearly as tasty as the food we experienced in Maya Beach or Hopkins. With that being said, I would most definitely stay here again as I think it could be the nicest hotel in the city.