Skip to main content.
All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 room, 2 adults

JW Marriott Kuala Lumpur

5-star5 stars
Great for families

Good to know

  • Children's pool
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100, Malaysia

Luxury hotel with full-service spa, connected to a shopping center, near Pavilion Kuala Lumpur
  • Free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Pleasant stay, room was clean. Location is good for eating and shopping.Mar 13, 2019
  • Booking JW marroitt executive room. But was send to ritz calrton after booking. Matress…Apr 28, 2021

JW Marriott Kuala Lumpur

from NZ$117
  • Executive Room, 1 King Bed, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking (Club Executive)
  • Studio Suite, 1 King Bed, Non Smoking
  • Junior Suite, 1 Bedroom, Non Smoking
  • Studio, 1 King Bed, Non Smoking, Poolside
  • Executive Room, 2 Twin Beds, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Superior Room, 2 Twin Beds, Non Smoking

What’s around JW Marriott Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 2 min walk
  • Berjaya Times Square - 11 min walk
  • Kuala Lumpur Convention Centre - 11 min walk
  • KLCC Park - 15 min walk
  • Suria KLCC Shopping Centre - 17 min walk
  • Petronas Twin Towers - 18 min walk
  • Kuala Lumpur Tower - 20 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 50 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
  • Kuala Lumpur Masjid Jamek Station - 29 min walk
  • Kuala Lumpur Pasar Seni Station - 3 min drive
  • Kuala Lumpur Sultan Ismail Station - 4 min drive
  • Bukit Bintang Station - 5 min walk
  • Raja Chulan Station - 9 min walk
  • Imbi Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 578 rooms
  • This hotel is arranged over 29 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (MYR 10 per day)

  • Onsite valet parking (MYR 30 per day)

  • Wheelchair-accessible parking and van parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 4 restaurants
  • 2 coffee shops/cafés
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Braille signage
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Malay
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Partially open bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Starhill Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.

JW Marriott Kuala Lumpur’s small print

Also known as

  • JW Kuala Lumpur
  • JW Marriott Kuala Lumpur Hotel
  • JW Marriott Kuala Lumpur Kuala Lumpur
  • JW Marriott Kuala Lumpur Hotel Kuala Lumpur
  • JW Marriott Hotel Kuala Lumpur
  • JW Marriott Kuala Lumpur
  • Kuala Lumpur JW Marriott Hotel
  • Kuala Lumpur Marriott Hotel
  • Marriott Hotel Kuala Lumpur
  • Kuala Lumpur Marriott
  • Marriott Kuala Lumpur
  • JW Marriott Kuala Lumpur Hotel

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs MYR 10 per day

Valet parking costs MYR 30 per day

Breakfast costs between MYR 65 and MYR 65 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for JW Marriott Kuala Lumpur

  • Does JW Marriott Kuala Lumpur offer free cancellation for a full refund?
    Yes, JW Marriott Kuala Lumpur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at JW Marriott Kuala Lumpur?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at JW Marriott Kuala Lumpur?
    Yes. Self parking costs MYR 10 per day. Valet parking costs MYR 30 per day.
  • Is there a pool at JW Marriott Kuala Lumpur?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at JW Marriott Kuala Lumpur?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at JW Marriott Kuala Lumpur?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near JW Marriott Kuala Lumpur?
    Yes, there are 4 onsite restaurants. Nearby restaurants include The Living Room (3-min walk), Qba Latin Bar & Grill (5-min walk), and Hokkaido Ramen Santouka (5-min walk).
  • What is there to do at JW Marriott Kuala Lumpur and nearby?
    JW Marriott Kuala Lumpur has a spa and an outdoor pool, as well as a steam room.

Recent reviews

Fabulous 8.8 From 415 reviews

Good 6.0
x
the toilet or room condition is not as rated 5 star and the overall condition should be refurbished.
Cheng Leng, my1 night business trip
Exceptional 10.0
Amazing! Good service
Mohd Taqiuddin, my1 night family trip
Good 6.0
Hotel is Closed.Booking was Transferred to Ritz,KL
The below review is for the Ritz-Carlton, KL as JW Marriott, KL was closed for Renovation. Although we called the Hotel and asked for confirmation if the Hotel was open and the front desk said that it was, a few days after making the booking we received an email that JW Marriott was in fact closed and that our Booking was transferred to the Ritz-Carlton, KL. Pros : ✓ Good Location - Close to Pavilion ✓ Good Service by the Front Desk, Bellmen and Mohd Arshad who was serving us during Breakfast ✓ Rooms were clean, big and spacious. Bedding was comfortable Cons : ✖ You've to pay for Parking at the Hotel. RM12 per Entry. So if you were to drive during your stay, you've to pay RM12 each time to come back to the Hotel. ✖ Breakfast is the limited and the same Menu everyday. We stayed there for 3 nights and were bored of breakfast. We expected a bigger variety for a Hotel like the Ritz. ✖ They have two Swimming Pools but only 1 is open as the other one is close to a construction site next door. So its closed for safety purpose. That being said, the remaining 1 Pool is pretty small. So with the current SOPs, only 7 pax can use the Pool at any one time. ✖ We informed the Hotel that we were celebrating a Birthday during the stay and all we got were some balloons in the Room. Expected something a lil more substantial from a hotel like the Ritz.
Edel Florence, my3 night trip
Exceptional 10.0
Near to perfect
I have a very great day in JW Marriott Hotel, helpful staff assisted me in my proposal plan, location exactly opposite of Pavillion mall, everything is wonderful However, the next day when we going to have our breakfast, the choices is of food is not much, and food always out of stock, we spend half hour queueing and end up only can get Nasi lemak and eggs, the breakfast costs us RM60/pax, very not worth, all of us 7 ppl, with rm420 we could go in mall to get some really nice food, and mayb still cheaper than that
Tan, gb1 night trip with friends
Good 6.0
my worst dining experience in a 5 stars hotel
Check in was slow, took him 15 mins to get my room key card done. Room was clean and specious. No complaint on the room. The dining experience is horrendous. After checked in to our room, we went down to the bar to redeem our free cocktail. We spent a good 10 mins standing at the entrance of the bar, waiting to be seated, and there were tons of staffs walking passed us and they noticed us and no one came to attend to us. So we walked away to Pavillion to had some food. The next morning breakfast is the low light of our stay. We arrived at the entrance of the breakfast hall, and again waited a good 15 minutes before we were seated near the kitchen entrance. We sat down and order immediately. I ordered a plate of nasi lemak and my wife ordered an American breakfast. They serve the coffee and fruits fairly promptly. And then it all went wrong after that. My wife American breakfast came 30 mins later. Nothing fancy, a sausage, hash brown, bacon stripes, grilled tomato and sunny Side up. And my nasi lemak came 10 mins later!!!!! And it was mediocre with a tiny piece of chicken rendang and the usual suspects. Waited 40 mins for a plate of nasi lemak where all the ingredients had been precooked and all the chef had to do was to put everything on the plate and serve. I can do it in less than 5 mins. Super disappointed with these experiences! I know the room rate had been heavily discounted but that doesn't mean you can discount on your level of hospitality and services.
Say Boon, my1 night trip
Poor 2.0
Please do the cancellation to me jw Marriott is close and return the money to me
my1 night trip
Exceptional 10.0
Great stay. Free breakfast and allowed to check out early due to Covid 19 lockdown. Thanks Uddin.
sg3 night family trip
Exceptional 10.0
Best Hotel on Bukit Bintung!
Stay here and be treated like a true guest!! The staff is amazing, the comfort level excellent (especially the tub n they even give bath salts), the pool n spa top notch (they graciously give sliced apples n ice water by the pool), the Executive Lounge food is delicious (Velu the head man remembers guests names n what they like). The front end manager gave us his card n asked if our stay was good...we could only reply “wonderful!!” Stay here n be pampered 😊👍
lisa, my3 night trip
Exceptional 10.0
Very nice spot and in the middle of all attractions and convenient stores
us4 night family trip
Exceptional 10.0
Excellent location, lounge, breakfast and services.
Min, us3 night romance trip

JW Marriott Kuala Lumpur