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Best Western Hotel Plaza

4.0 star property
Hotel with bar/lounge, near Spaccanapoli

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Photo gallery for Best Western Hotel Plaza

View from property
Family Room, Multiple Beds
32-inch LCD TV with cable channels, TV
Reception
View from property
Discover the upscale charm of Best Western Hotel Plaza, where a rooftop terrace and 24-hour gym await. With in-room WiFi, a coffee shop, dry cleaning services and multilingual staff nearby Naples Underground and Sansevero Chapel Museum.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Gym
  • Parking available
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is NZ$290
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Single Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Bidet
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Multiple Beds, Terrace

Junior Suite, Multiple Beds, Terrace

Junior Suite, Multiple Beds, Terrace

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Bidet
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Bidet
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, Multiple Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Bidet
Hairdryer
  • 16 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed (Bed is French Bed)

Standard Room, 1 Double Bed (Bed is French Bed)

Standard Room, 1 Double Bed (Bed is French Bed)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Bidet
Hairdryer
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Naples by IHG

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.0 out of 10, Very good, (1003)
Holiday Inn Naples by IHG
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About the area

Map
Piazza Principe Umberto I, 23, Naples, NA, 80142

What's nearby

  • Piazza Giuseppe Garibaldi - 3 min walk - 0.3 km
  • Spaccanapoli - 7 min walk - 0.6 km
  • Via Toledo - 3 min drive - 3.0 km
  • Molo Beverello Port - 4 min drive - 3.8 km
  • Port of Naples - 5 min drive - 3.7 km

Getting around

  • Naples International Airport (NAP) - 5 min drive
  • Naples (INP-Naples Central Rail Station) - 5 min walk
  • Naples Central Station - 6 min walk
  • Montesanto Station - 30 min walk
  • Principe Umberto Tram Stop - 2 min walk
  • Piazza Garibaldi Station - 3 min walk
  • Garibaldi Tram Stop - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪I Sapori di Parthenope - ‬3 min walk
  • ‪Pasticceria Eredi Carraturo - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Mimì alla Ferrovia - ‬2 min walk
  • ‪Pizzeria Vincenzo Costa SRL - ‬4 min walk

About this property

Best Western Hotel Plaza

Best Western Hotel Plaza is just 2.7 mi (4.4 km) from the airport and offers a shuttle (available 24 hours). After a workout at the 24-hour fitness centre, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a rooftop terrace and a terrace. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Principe Umberto Tram Stop is steps away and Piazza Garibaldi Station is 3 minutes.

Languages

English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 57 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets stay for free (dogs only)
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (EUR 20 per day; includes in/out privileges)
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness centre
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Covered self-parking costs EUR 20 per day with in/out privileges

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Hotel Plaza Hotel
Best Western Hotel Plaza Naples
Best Western Plaza Naples
Best Western Hotel Plaza Naples
Best Western Hotel Plaza Hotel Naples

Frequently asked questions

Are pets allowed at Best Western Hotel Plaza?

Yes, dogs stay free.

Is parking offered on site at Best Western Hotel Plaza?

Yes. Self-parking costs EUR 20 per day.

Is an airport shuttle service offered by Best Western Hotel Plaza?

Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.

What are the check-in and check-out times at Best Western Hotel Plaza?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing are available.

What is there to do at Best Western Hotel Plaza and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Does Best Western Hotel Plaza have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Best Western Hotel Plaza like?

Best Western Hotel Plaza is in Naples City Centre, a short 5-minute drive from Naples International Airport (NAP) and 7 minutes' walk from Spaccanapoli.

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Best Western Hotel Plaza Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

The rooftop was very nice, breakfast excellent
Colm, 1-night trip

10/10 Exceptional

Clean property, attentive and welcoming staff
brian, 2-night trip

10/10 Exceptional

Friendly staff and nice location
Ozcan, 1-night trip

8/10 Very good

Room was updated and clean. Closeness to train station was a plus.
Salvador, 2-night trip

10/10 Exceptional

The staff were very nice.
Rogelio Meza, 2-night trip

10/10 Exceptional

Nice part of town. Quieter than downtown.
Steve, 2-night trip

10/10 Exceptional

Very good hotel clean and tidy staff very friendly with a lovely breakfast rooftop bar.
Keith, 1-night trip

8/10 Very good

Close to train station.
Patricia, 1-night trip

10/10 Exceptional

Staff was so friendly! Went out of their way to become our friends and give next-level service.
Cassidy, 1-night trip

6/10 Good

Awful area. Hotel is ok.
sergio, 1-night trip

10/10 Exceptional

Staff is super friendly and helpful. Was able to use luggage storage after checkout
Brenda, 1-night trip

10/10 Exceptional

When we were driving to the hotel, we were not sure it was in a great spot for us as the area round. It seemed a little bit sketchy. However, the hotel was beautiful and we were very happy there and would definitely recommend staying there. We did find a restaurant around the corner close to the Train station, which had some great food
Lisa, 1-night trip

10/10 Exceptional

The staff was so kind! The breakfast on the roof was both plentiful, delicious, and beautiful. It was so quiet at night and we slept well in the clean room. Very close to the train station and easy to navigate to delicious food.
REBECCA, 2-night trip

4/10 Fair

Terrible neighborhood
Rosary, 2-night trip

8/10 Very good

Comfotable, convenient and with helpful staff
Everyone at the hotel was helpful and professional. The breakfast was excellent, with a wide range of choices. My double room was quite spacious and surprisingly quiet. I appreciated the comfortable seating area where we could wait after checking out and before heading toward the nearby train station.
2-night trip

8/10 Very good

Excellent staff. Excellent breakfast options and good value for money.
Dr. Intesar, 3-night trip

6/10 Good

Clean
Zeferino, 5-night trip

10/10 Exceptional

Plain but serviceable!
I’d stay there again. Conveniently close to Napoli Centrale station and the Metro. Quiet. Well maintained older hotel.
R J, 13-night trip

10/10 Exceptional

By American standards the neighbor hood looks run down. By Napoli standards it is fine.
Scott, 3-night trip

10/10 Exceptional

Very centrally located. The area is a little rough but we live in a similar type city.
Joseph, 11-night trip

6/10 Good

Staff Jafranco is good and helpful for booking taxi from hotel to airport. However, hotel surrounding area is not safe and a lots of African, Indian, and other minorities are hanging around. Perhaps they are living nearby but for tourist definitely is not a good place to stay although hotel is close to Napoli Central Station. In addition, we found out that a kettle is not clean and it seems like some stain or bubbles inside when we boiled some hot water.
Fanny S Kuen, 1-night trip

8/10 Very good

Convenient to train station. Friendly, accommodating staff. Good breakfast in a beautiful setting. View rooms are great; non-view rooms are abysmal. This was our second stay there in 12 years, and we would stay there again.
Andrea, 3-night trip

6/10 Good

The rooms were super small and neither interior nor comfort is in the range of a 4 star hotel. As soon as you walk out the door you will see and smell trash everywhere. The streets smell of piss and you will also see homeless people and illegal migrants hustling everywhere. It does not feel safe at night.
Simon, 3-night trip

10/10 Exceptional

This property is in an excellent location for tram, airport transfer and rail services. Good restaurants are a short walk away. The best part of this hotel is the staff who were friendly and helpful particularly’Gianfranco’. Like any city there are some undesirable aspects but hey look past them embrace it and stay at this hotel.
John, 3-night trip

4/10 Fair

Rooms were very tiny and barely had any room to move around. Air conditioning did not work one of the nights. Did not feel safe walking around outside of the hotel. Incredibly overpriced for the quality of hotel.
Laura, 2-night trip