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SureStay Plus Hotel By Best Western Portland Route 52 West

2.5 star property
Portland hotel with indoor pool and restaurant

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel By Best Western Portland Route 52 West

Reception
Indoor pool, pool loungers
Exterior
Desk, laptop workspace, iron/ironing board, WiFi
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Gym
    Gym
  • Pool
    Pool
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • 24-hour fitness centre
  • 24-hour business centre
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Vending machine
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Sofa bed
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
The price is NZ$144
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Fridge
Smart TV
Sofa bed
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed
Private bathroom
Hairdryer
Microwave
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Bathroom

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed
Separate bedroom
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Fridge
Smart TV
Sofa bed
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

Similar properties

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Free parking
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8.2 out of 10, Very good, (979)
The price is NZ$113
includes taxes & fees
20 Nov - 21 Nov
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About the area

Map
9239 Highway 52, Portland, TN, 37148

What's nearby

  • Sumner Crest WInery - 3 min walk - 0.3 km
  • Kentucky Downs - 6 min drive - 7.4 km
  • Kenny Perry's Country Creek Golf Course - 13 min drive - 13.8 km
  • Opryland Hotel Gardens - 36 min drive - 53.7 km
  • Grand Ole Opry - 38 min drive - 54.3 km

Getting around

  • Nashville International Airport (BNA) - 43 min drive

Restaurants

  • ‪Portland Pizza & Pub - ‬8 min drive
  • ‪Sonic Drive-In - ‬8 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪H G Hills Food Store - ‬8 min drive

About this property

SureStay Plus Hotel By Best Western Portland Route 52 West

Enjoy your visit to Portland with a stay at SureStay Plus Hotel By Best Western Portland Route 52 West. After splashing around at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

Hotel size

  • 60 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in available
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • Bar/lounge

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • 24-hour fitness centre
  • An indoor pool
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls
  • Desk chair

Food and drink

  • Mini fridge
  • Freezer
  • Microwave

More

  • Daily housekeeping

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 0.0 per 24-hour period (rates may vary)

Policies

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

SureStay Plus Hotel By Best Western Portland Route 52 West Hotel

Frequently asked questions

Is there a pool at SureStay Plus Hotel By Best Western Portland Route 52 West?
Yes, there's an indoor pool.
Are pets allowed at SureStay Plus Hotel By Best Western Portland Route 52 West?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Plus Hotel By Best Western Portland Route 52 West?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at SureStay Plus Hotel By Best Western Portland Route 52 West?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Express check-in and contactless check-out are available.
Is there an on-site casino at SureStay Plus Hotel By Best Western Portland Route 52 West?
No, this hotel doesn't have a casino, but Kentucky Downs (6-min drive) is nearby.
What is there to do at SureStay Plus Hotel By Best Western Portland Route 52 West and nearby?
SureStay Plus Hotel By Best Western Portland Route 52 West has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near SureStay Plus Hotel By Best Western Portland Route 52 West?
Yes, there's an on-site restaurant.
What's the area around SureStay Plus Hotel By Best Western Portland Route 52 West like?
SureStay Plus Hotel By Best Western Portland Route 52 West is located a short 3-minute walk from Sumner Crest WInery.

SureStay Plus Hotel By Best Western Portland Route 52 West Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Fair

Very let down by the fact the pool was closed. The bathroom had a very musty damp smell to it.
Zachery, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sammy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lady at checkin was very pleasant. Room was clean, bathroom was clean, beds are comfortable. This was large room, temperature was perfect. Hotel is easy off highway, restaurant next to hotel. Nice stay
Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Claudine, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Gary, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Staff & Breakfast Wonderful location
Staff extremely friendly & helpful Breakfast had lots of options and location very convenient.
Vicki, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jamie, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Jessica, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Mike, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Don’t do it!!
The keys didn’t work and would have to be let in by the person at the front desk, the air didn’t work in the room, it stunk and there was trash and stains all throughout the hallways. It used to be a good hotel. I noticed the owner there making TikTok’s instead of tending to his hotel. I used to stay here often years ago and he’s just let it go downhill. Stay somewhere else. It was a complete letdown. I got a refund and got the heck out of there after 5 minutes
Christina, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Will not stay again
Pros: Staff super friendly and helpful. Great water pressure. Cons: Tub was disgusting. Hotel old and run down. Attached to a restaurant/bar with a lot of drunks hanging around in and out of the hotel. Will not stay again.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sophia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very friendly staff
Kathleen, 1-night family trip
Verified Expedia guest review

6/10 Good

A/C in the room didn’t work properly. Complained to front desk. Spent 4 days & 3 nights & never had room service come to the room for clean towels or linens. Staff was very nice.
Timothy, 3-night family trip
Verified Expedia guest review

6/10 Good

I stayed here several years ago and it was much nicer. I arrived at 2:45 and check in is at 3. The desk ckerked checked me in and gave me keys but said the room was not ready. Would be in a few minutes as it was being cleaned. After 45 minutes it was not so i left and came back in an hour.it was ready. Room was clean but needed maintenance. Sofa worn and stained, hair dryer did not work, fan in bathroom broken and steam from showers had taken its toll on the wallpaper. The back entrance door to the hotel has a place to use room key for access.....it did not work do we had to walk around to main entrance. Hotel seemed understaffed and staff did not seem too happy. Breakfast and pool areas were clean. Maybe upper management is expecting too much and should spend a few days working as ckerks. Housekeepers. Etc. Then they could determibe what is going on.
Lisa, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Teresa, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Near highway. Cheaper than Nashville!
Gregory, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay
Super awesome people! Very helpful. Clean place and comfy beds. Thank you so much!
Katherine, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Ahmed, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Never again
No one at the front desk when we got there waited 10 minutes for a drunk lady to come from the bar next door and check us in. No towels or rags in the bathroom. When we called the lady said we could come get them from the desk if we needed to. Lots of sketchy characters outside the hotel and bar . A/C barely worked.
Tiffany, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Travelocity guest review

2/10 Poor

Horrible
Robert, 1-night trip
Verified Expedia guest review

8/10 Very good

Picine verte
L'hotel indique avec picine mais l'eau de la picine est completement verte. inpropre a la baignade.
Regis, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

travis, 1-night family trip
Verified Hotels.com guest review

6/10 Good

AC in room soaked carpet, moved to another room. Pool area was hot & dirty, people diving & water all over the floors & elevator from people leaving pool.
Barbara, 1-night trip
Verified Expedia guest review