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1 room, 2 adults

Ayres Hotel Ontario at the Mills Mall

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Microwave
4395 Ontario Mills Pkwy, Ontario, CA, 91764, United States of America

Central hotel with outdoor pool, connected to a shopping center, near Ontario Mills Shopping Mall
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

California may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Staff were very helpful and friendly. Room was comfortable and the breakfast was great Jan 27, 2021
  • Great placeJan 13, 2021

Ayres Hotel Ontario at the Mills Mall

from NZ$219
  • 2 Doubles Pillowtop Studio Suite
  • King Pillowtop Studio Suite
  • Executive Room
  • ADA King Bed Accessible

What’s around Ayres Hotel Ontario at the Mills Mall

Landmarks

  • Heart of Ontario
  • Ontario Mills Shopping Mall - 18 min walk
  • Toyota Arena - 15 min walk
  • Scandia Amusement Park - 33 min walk
  • Rancho Cucamonga Epicenter - 3 mi / 4.8 km
  • Benacare Medical Center - 3 mi / 4.9 km
  • Ontario Convention Center - 3.2 mi / 5.1 km
  • Victoria Gardens - 5.5 mi / 8.8 km

Getting around

  • Los Angeles - Ontario Intl. Airport (ONT) - 6 min drive
  • San Bernardino, CA (SBD-San Bernardino Intl.) - 24 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 39 min drive
  • Rancho Cucamonga Station - 8 min drive
  • Upland Station - 8 min drive
  • East Ontario Station - 10 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 105 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • California may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle from 6:30 AM to 10:00 PM

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

Offsite

  • Free area shuttle within 3 yards

  • Free shopping center shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Room service (during limited hours)
  • Free reception
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 800
  • Conference space size (meters) - 74
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
  • MP3 docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Weekly housekeeping provided
  • Connecting/adjoining rooms available

Ayres Hotel Ontario at the Mills Mall’s small print

Also known as

  • Ayres Inn Ontario Mills Mall
  • Ayres Ontario Mills Mall
  • Ayres Hotel Ontario Mills Mall
  • Ayres Inn Suites Ontario at the Mills Mall
  • Ayres Hotel Ontario at the Mills Mall Hotel
  • Ayres Hotel Ontario at the Mills Mall Ontario
  • Ayres Hotel Ontario at the Mills Mall Hotel Ontario

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), and SafeStay (AHLA - USA).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 125 per stay

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ayres Hotel Ontario at the Mills Mall

  • Does Ayres Hotel Ontario at the Mills Mall offer free cancellation for a full refund?
    Yes, Ayres Hotel Ontario at the Mills Mall does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Ayres Hotel Ontario at the Mills Mall?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ayres Hotel Ontario at the Mills Mall?
    Yes, there's free self parking. Electric vehicle charging is available.
  • Is there a pool at Ayres Hotel Ontario at the Mills Mall?
    Yes, there's an outdoor pool.
  • Are pets allowed at Ayres Hotel Ontario at the Mills Mall?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Ayres Hotel Ontario at the Mills Mall?
    You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Are there restaurants at or near Ayres Hotel Ontario at the Mills Mall?
    Yes. Nearby restaurants include Tokyo Wako (3-min walk), Outback Steakhouse (5-min walk), and The Luxe Buffet (6-min walk).
  • Is airport shuttle service offered by Ayres Hotel Ontario at the Mills Mall?
    Yes, a free airport shuttle is available from 6:30 AM to 10:00 PM at scheduled times.
  • What is there to do at Ayres Hotel Ontario at the Mills Mall and nearby?
    Have fun with activities like hiking, mountain biking, and skydiving, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Ayres Hotel Ontario at the Mills Mall also has a fitness center.

Recent reviews

Very good 8.2 From 367 reviews

Exceptional 10.0
Excellent location
Amazing stay and very comfortable and quiet. Centrally located for shopping and all restaurants.
cindy, us2 night trip
Poor 2.0
The room was not clean or sanitized, I would not be staying here again.
Jackie, us1 night family trip
Very good 8.0
Clean hotel, nice staff.
Renae, us2 night family trip
Good 6.0
My room was near the back door and I heard every convo and every entry into the Hotel through that back door. I was working from 4am to 4pm for 2 days... I even called the Hotel a week earlier and asked not to be placed the bottom floor. They still placed me on the bottom near the back door.
us2 night business trip
Exceptional 10.0
Nice accommodations
Very nice room. Older hotel from the carpeting in hallways, but room itself was nice. Haven’t seen crown molded ceilings in awhile. Nice touch.
us1 night trip
Poor 2.0
They treat you as if you have COVID, very rude.
I have stayed at plenty of hotels and plenty of ayres which offers such a good breakfast and late check out for me when needed. This time this ayres hotel Ontario mills was horrible. They treat everyone if they have the plague for one. I know we’re dealing with COVID but this is not the way. The hotel next door ayres suites doesn’t make you stand outside until someone buzzes you in nor do they yell at you for coming into the breakfast area with the person you stayed at the hotel with because only one can be in there. Ayres chino hills tops this location by the buckets. Don’t even waste your time here dealing with people who treat you poorly because you ask for more than one milk. Chino is 10 min from here. Do yourself the favor and don’t be treated like a second citizen. The lady serving the food gave me dirty looks and snared at me when asking her to repeat herself due to her poor language and mask I could not understand her. She was so far from pleasant. Being that this is close to the airport doesn’t mean you should lack in customer service for the convenience. There is also the element which is beyond clean and new and superb with friendly service down the street as well.
Jenna, us1 night trip
Exceptional 10.0
Love it here
I love it here we stay at this hotel Lot
doreen, us1 night family trip
Very good 8.0
It was clean, which I also did my own thing just because of Covid. The only dirty area was the elevator carpets. They were filthy, not vacuumed and was not pleasant at all. It wouldn't have taken much to vacuum those daily.
linda, us2 night family trip
Fair 4.0
The front desk people were very arrogant and didn’t want to assist with an issue I had with the room. I was only there for 1 night so I just put up with it
us1 night business trip
Exceptional 10.0
Customer service was great! Hotel was clean and quiet, inside and out. Location was convenient! We'll definitely stay here again!
Frank, us1 night trip

Ayres Hotel Ontario at the Mills Mall