Catalonia Riviera Maya Resort and Spa All Inclusive

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Beach
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Beach
Outdoor pool

Overview of Catalonia Riviera Maya Resort and Spa All Inclusive

VIP Access

Catalonia Riviera Maya Resort and Spa All Inclusive

4.0 star property
Puerto Aventuras beachfront property with 10 restaurants and spa

7.4/10 Good

1,005 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Laundry facilities
Map
Av. Xcacel, Lote 1, Plano 2, Puerto Aventuras, QROO, 77783
Main amenities
  • Daily housekeeping
  • On a private beach
  • 10 restaurants and 2 beach bars
  • 2 poolside bars and 9 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 5 outdoor pools
  • Nightclub
  • Free children's club
  • 2 outdoor tennis courts
  • Health club
  • Sauna
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On a private beach
  • Puerto Aventuras Marina - 2 min drive
  • Puerto Aventuras Golf Club - 3 min drive
  • Ecopark Kantun Chi - 8 min drive
  • Cenote Cristalino - 8 min drive
  • Xpu-ha Beach - 12 min drive
  • Tajma Ha Cenote - 16 min drive
  • Xplor Theme Park - 16 min drive
  • Ferry to Cozumel - 20 min drive
  • Xcaret Eco Theme Park - 20 min drive
  • Akumal Ecological Center - 21 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive
  • Cozumel Intl. Airport (CZM) - 18.8 miles/30.3 km

About this property

Catalonia Riviera Maya Resort and Spa All Inclusive

Catalonia Riviera Maya Resort and Spa All Inclusive offers a private beach where you can get a beach massage, plus you'll be within a 15-minute drive of Xpu-ha Beach. 5 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. La Brisa, one of 10 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale property include 2 beach bars, a nightclub, and a free kid's club. Fellow travelers say great things about the family-friendly amenities and restaurant.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 423 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 10 restaurants
  • 9 bars/lounges
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • Coffee shop
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Golf lessons
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Shopping
  • Pool table
  • Free use of nearby fitness center
  • Golfing nearby
  • Boat tours nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 15 buildings/towers
  • Built in 2000
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 9 holes of golf
  • 5 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Golf pro shop on site
  • Nightclub
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Grab bar near toilet

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Restaurant dining guide

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Spa

Alegria Spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Brisa - This poolside buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
El Mercado - This poolside restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
Bamboleo - Overlooking the pool, this restaurant specializes in international cuisine and serves lunch only. Open daily.
La Creperie - This theme restaurant is located by the pool. Open daily.
Bellavista - This theme restaurant specializes in Italian cuisine and overlooks the ocean. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Catalonia Maya Resort
Catalonia Maya Riviera
Catalonia Maya Riviera Resort
Catalonia Riviera Maya All Inclusive
Catalonia Riviera Maya Puerto Aventuras
Catalonia Riviera Maya Resort All Inclusive Puerto Aventuras
Catalonia Riviera Resort
Riviera Catalonia
Riviera Catalonia Maya Resort
Riviera Maya Catalonia
Catalonia Riviera Maya Resort All Inclusive
Catalonia Riviera Maya Resort All Inclusive Solidaridad
Catalonia Riviera Maya Solidaridad
Catalonia Riviera Maya
Catalonia Riviera Maya Resort Spa All Inclusive
Catalonia Riviera Maya All Inclusive Puerto Aventuras
Catalonia Riviera Maya Inclus
Catalonia Riviera Maya Resort Spa All Inclusive

Frequently asked questions

Overall score and ratings

7.4

Good

8.2/10

Cleanliness

8.1/10

Staff & service

7.4/10

Amenities

7.5/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Very good

wingtat, 1-night trip
Verified Hotels.com guest review

8/10 Very good

fabian, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The service was excellent. Rafael at check-in did a wonderful job!
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent family vacation
Had a wonderful time- seaweed season though is something to watch for
Destiny, 7-night family trip
Verified Hotels.com guest review

6/10 Good

The room was dilapidated. It was even worse than a motel.
3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Fairly good resort but does not have a great beach
Syed, 3-night trip
Verified Expedia guest review

6/10 Good

First off, we got a basic room, which look NOTHING like the basic rooms in the photos. Extremely spartan and in dire need of an upgrade. We had two usable outlets for a family of 3. In todays age of electronics that’s just not acceptable. Tiny bathroom and shower surface was flaking off. Towels were thin and flimsy and bedding was scratchy and awful. The air conditioning was terrible and barely cooled the room below what the outside temperature was. To top it off, the room had no ceiling fan! We asked for a portable fan and were told they didn’t have any. We complained about our AC (3 times) not working properly and I don’t think anyone came to check it because it never improved. Mexico gets hot. No bueno! Restaurants are booked from day one. If you didn’t get a reservation way in advance forget it. The only place we could ever get to eat was the buffet, and if you eat there once that’s all you need. Nothing special, and our appetites were often lost due to the super strong smell of sulphur in the air from the feet of rotting seaweed on the “beach.” Could not use the beach due to this. Resorts on either side of ours did a better job cleaning up the seaweed. I know the seaweed is a natural occurrence but if other resorts could make it work why couldn’t this one? No free water activities. Staff were nice for the most part and the room was super clean, but for the price of an all-inclusive I expected a lot more. Best day was when we left the resort and went to Xel-ha.
Kelly, 4-night family trip
Verified Expedia guest review

6/10 Good

Since the check in I felt unwelcome, the staff needs to training on how to treat guests, the buffet offered the same food every day. There was a fowl smell around the beach due to seaweed decaying at the edge. Drinks so so.. I wouldn’t recommend.
sonia, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Had a great time! Exactly what I was expecting. Excellent value for your money! Would definitely come back!! One exception, I had no coffee pot in my room and they were remodeling the floor below us so all you heard was banging all day.
Jennifer, 5-night family trip
Verified Expedia guest review

8/10 Very good

i stayed at this resort for a week during spring break. overall, i enjoyed it. the staff was very nice and accommodating. reservations for restaurants were limited so i only tried two of the 6 restaurants. the steak house and the italian restaurants were delicious. the buffet was good with a variety. the food temperature could be better. the beach was rocky but this is typical in rivera maya. there was also seaweed but the staff was out all day trying to get rid of it. i would also suggest to wake up early to get a poolside chair before they’re all gone. the pool area was nice and the staff have plenty of activities for the guests. i recommend this resort.
Bridget Crystal, 7-night romance trip
Verified Expedia guest review