We stayed here for 2 nights in order to visit the West End and generally enjoy being out and about in London. Having eaten at the Vicinity Restaurant in the past and visited the area many times we always wanted to take a break here to enjoy the views, which are fabulous.
Our room had a bridge view, as per the photo, and was warm and comfortable, with a large and comfy bed.
The furniture and fittings are all a bit dated, but generally all functional and adequate. Our only real gripe was a lack of hot bath/shower water on the Saturday evening. There was only one easy chair, so another would have been nice, bearing in mind we both occasionally wanted to relax and enjoy the view with a glass of wine.
The breakfast was great, and the staff we encountered were all polite, friendly and well-trained. We had a meal from room service on the Saturday night which was hot, plentiful and enjoyable. There are plenty of other places to eat nearby, particularly in St. Katharine Docks next door. Tower Hill tube station is within a few minutes walk, as is the Uber boat jetty, making getting about town easy and convenient.