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Napa Mermaid Hotel & Suites

4.0 star property
Suburban hotel with spa, near Glyki Nero Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Napa Mermaid Hotel & Suites

Indoor pool, outdoor pool, open 9:30 AM to 6:30 PM, pool umbrellas
Beach nearby, beach towels
Beach/ocean view
Standard Double or Twin Room, Partial Sea View
Sports facility
VIP Access

Reviews

9.2 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Electric vehicle charging point
    Electric vehicle charging point
  • Free breakfast
    Free breakfast
  • Spa
    Spa
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Beach towels
  • Children's pool
  • Hot tub
  • Pool bar
Feel at home
  • Children's pool
  • Playground on-site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is NZ$193
includes taxes & fees
21 Nov - 22 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Grand Suite, Sea View

Grand Suite, Sea View | Terrace/patio

Grand Suite, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
  • 82 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Room, Sea View

Standard Room, Sea View

Standard Room, Sea View

Highlights

Furnished balcony
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
  • 19 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room, Partial Sea View

Superior Double Room, Partial Sea View | View from room

Superior Double Room, Partial Sea View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 22 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Room, Pool View

Executive Room, Pool View

Executive Room, Pool View

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room, Partial Sea View

Standard Double or Twin Room, Partial Sea View | View from room

Standard Double or Twin Room, Partial Sea View

Highlights

Furnished balcony
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
  • 19 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Room, Sea View

Junior Room, Sea View

Junior Room, Sea View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

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About the area

Map
45 Kryou Nerou, Ayia Napa, 05344

What's nearby

  • Ayia Napa Sculpture Park - 5 min walk
  • Love Bridge - 7 min walk
  • Grecian Bay Beach - 15 min walk
  • Ayia Napa Monastery - 17 min walk
  • Fig Tree Bay - 11 min drive

Getting around

  • Larnaca (LCA-Larnaca Intl.) - 43 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Vassos (Psarolimano) Fish Tavern - ‬18 min walk
  • ‪Kaliva On The Beach - ‬14 min walk
  • ‪Sesoula Kalamaki - ‬17 min walk
  • ‪Jello - ‬17 min walk
  • ‪Ocean Basket - ‬16 min walk

About this property

Napa Mermaid Hotel & Suites

At Napa Mermaid Hotel & Suites, you'll be within a 15-minute drive of Nissi Beach and Fig Tree Bay. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology, and Flavors Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include 2 bars/lounges, an indoor pool and an outdoor pool. Fellow travellers love the helpful staff.

Languages

Bulgarian, English, French, German, Greek, Italian, Polish, Russian

At a glance

Hotel size

  • 150 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground
  • Children's menu

What to do

  • Evening entertainment
  • Pool table
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1984
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • An indoor pool
  • Bike parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 113
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 88
  • Magnifying mirror
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Flavors Restaurant – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Elia Taste & More – Overlooking the ocean, this restaurant specialises in local and international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 0.55 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 70.00 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 45.00 (subject to availability)

Renovations and closures

This property is closed from 1 December 2024 to 9 April 2025 (dates subject to change).
The following facilities will be closed during the winter:
  • Swimming pool

Children & extra beds

  • Cots/infant beds are available for EUR 25.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 6:30 PM
  • Guests under 16 years old are not allowed in the swimming pool, health club or hot tub, while guests under 15 years old are only allowed in the swimming pool, health club and hot tub with adult supervision
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place an authorization for the 30% of the total amount at the time of the booking for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

Hotel Mermaid Napa
Hotel Napa Mermaid
Mermaid Napa
Mermaid Napa Hotel
Napa Mermaid
Napa Mermaid Hotel
Napa Mermaid Hotel Ayia Napa
Napa Mermaid Ayia Napa
Napa Mermaid Hotel Suites
Napa Mermaid & Suites
Napa Mermaid Hotel & Suites Hotel
Napa Mermaid Hotel & Suites Ayia Napa
Napa Mermaid Hotel & Suites Hotel Ayia Napa

Frequently asked questions

Is Napa Mermaid Hotel & Suites currently open?
This property is closed from 1 December 2024 to 9 April 2025 (dates subject to change).
Does Napa Mermaid Hotel & Suites offer free cancellation for a full refund?
Yes, Napa Mermaid Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Napa Mermaid Hotel & Suites?
Yes, there's an indoor pool, an outdoor pool and a children's pool. Guests have pool access from 9:30 AM to 6:30 PM.
Are pets allowed at Napa Mermaid Hotel & Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Napa Mermaid Hotel & Suites?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Napa Mermaid Hotel & Suites?
Yes, an airport shuttle is available. The charge is EUR 70.00 per vehicle one-way.
What are the check-in and check-out times at Napa Mermaid Hotel & Suites?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 45.00 (subject to availability).
What is there to do at Napa Mermaid Hotel & Suites and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Napa Mermaid Hotel & Suites also has 2 bars, an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Napa Mermaid Hotel & Suites?
Yes, there are 2 on-site restaurants, featuring international cuisine and ocean views.
What's the area around Napa Mermaid Hotel & Suites like?
Napa Mermaid Hotel & Suites is located near Glyki Nero Beach in Ayia Napa City Center, a short 5-minute walk from Ayia Napa Sculpture Park and 15 minutes' walk from Grecian Bay Beach.

Napa Mermaid Hotel & Suites Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Family Olsson Saltsjöbaden
We are her to get some sun, and we did. Location next to Grecian Bay is great, a nice a cosy common beach with very clear water and possibility to jump from the cliffs. Hotel service was excellent, very friendly and service minded. Gym and spa also great as well as the padel court. We used these facilities frequently. Breakfast great. Really not much to complain about, maybe the big road between hotel and the beach, but diffucult to do anything about. Highly recommended.
Leif, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Abdelkader, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect holiday
We stayed in the grand suite and it was great. The staff is so helpful. The beach by the hotel is really good.
Niclas, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

dawid, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Nir, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel in front of the beach
Paulo, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hotel was really clean and comfortable. Rooms were cleaned properly everyday, environment was clean and beautiful. Also the pool area was nice. Breakfast was fresh and there was alot of choices. Also it was nice you could ask the chef make an omelette etc. Staff was very helpful. Helped us rent an atv and got us taxi to the airport. I would recommend this hotel if you visit Agia Napa.
Joonas, 7-night trip
Verified Hotels.com guest review

6/10 Good

Simon, 14-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sean, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Average hotel
Enjoyed the free parking and close proximity to beach and restaurants/ bars but not close enough to hear the noise from clubs/pubs. Breakfast is not dairy-free friendly - had to go and ask for a plant milk each breakfast; no tofu for breakfast. If you eat meat, milk and dairy then the breakfast should be fine. If you are vegan, look for elsewhere. Rooms are not sound-proof. Your neighbours will hear you and you will hear them, especially at night. Swimming pool was ok but had quite a bit sand on the bottom of it. Nice cocktails in the hotel bar. To summarise - between 3 and 4 star hotels. Compared to 4 star hotels in Canary Islands this is a 3 star hotel.
Rasads, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

hi
Argyrios, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Eytan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Isaac, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Goof Place to Stay
Very convenient location, steps away from the beach and not far from the center. Walking distance to attractions, such as sculpture park and natural bridge/arch--a dramatic cliff. Staff very friendly. good dinning options, bar with live music on Fri/Sat/Sun evening
Andrzej, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Michelle, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Georgina, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

The hot tub was old and water Luke warm and needed a clean and was old and the pillow was not there. We could not use it. The first bedroom plug got stuck in basin. The television did not work in the lounge. Water with a meal in the restaurant with a bar was a cost each time and we were full board. Dust on the televisions in the bedrooms and black suede cushion on couch dirty. The place needs a thorough deep clean. The men by the pool bar if you don’t leave a tip they don’t smile. The only good things was the Mexican salad was delicious and the men behind the bar and the reception were always nice and pleasant. 5000 I spent I should have had an amazing clean in working order suite. This is not a four star hotel.
deborah, 9-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hideyuki, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Velissarios, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mads, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paola, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Properties are clean and spacious, stayed for 7 days and definitely would go back, nice ocean view and breakfast place is fairly good. Employee at the lounge were great, a shout out for Antonio’s who are always very pleasant and helpful.
Marcia, 8-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Dragana, 7-night trip
Verified Expedia guest review

8/10 Very good

Beds werent so comfortable.
Tsipi, 3-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel, on the outskirts of town, if your going for the nightlife in Aiya Napa it might be a little too far away, but if your after peace and quiet then it’s perfect. Good facilities in the hotel, gym was good enough that we used it 4 days out of 7, and the spa looked good although we never used it. Large range of food for breakfast in the main hotel dining area with a second restaurant next to the pool with great views for a lunch looking at the sea. The room was good (Deluxe suite with sea views) , although maybe a little dated and could use a bit of tlc, but everything worked as it should with plenty of space. The hot tub does need a good professional clean, and the cover for the pumps needs new fittings as it is lose. Every staff member we spoke too was friendly, polite and well dressed, very professional looking. All in all we would stay again if ever back in Cyprus.
Stephen David, 7-night romance trip
Verified Expedia guest review