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All properties in Winston-Salem, North Carolina, United States of America
1 room, 2 adults

Embassy Suites Hotel Winston-Salem, Winston-Salem, United States of America

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Microwave
460 N Cherry St, Winston-Salem, NC, 27101, United States of America

3.5-star hotel with indoor pool, near Benton Convention Center
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Breakfast
Tasty breakfast
Location
Great location
Vibe
Vibe is not too good
Pool
Pool should be renewed

Embassy Suites Hotel Winston-Salem, Winston-Salem, United States of America

from NZ$195
  • Suite, 1 King Bed, Non Smoking
  • Suite 2 Queens, Non Smoking
  • Two Queen Suite Acc with Tub Non Smoking
  • Executive, One King Bed, Non-Smoking
  • Two Bedroom Suite, Non-Smoking
  • King, Premium Suite, 1 King Bed, Non Smoking
  • Premium Suite, 2 Queen Beds, Non Smoking
  • Suite, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking
  • Premium Suite, Non Smoking
  • Suite, Accessible, Non Smoking
  • Premium Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking

What’s around Embassy Suites Hotel Winston-Salem, Winston-Salem, United States of America

Landmarks

  • Benton Convention Center - 1 min walk
  • Old Salem - 19 min walk
  • Wake Forest University Baptist Medical Center - 28 min walk
  • BB&T Ballpark - 16 min walk
  • Brenner Children's - 32 min walk
  • Winston Salem State University - 34 min walk
  • Lawrence Joel Veterans Memorial Coliseum - 2.3 mi / 3.8 km
  • Bowman Gray Stadium - 2.4 mi / 3.8 km

Getting around

  • Piedmont Triad Intl. Airport (GSO) - 29 min drive
  • Winston-Salem, NC (INT-Smith Reynolds) - 9 min drive
  • High Point Station - 24 min drive
  • Lexington Station - 24 min drive

At a glance

Key facts

Hotel size

  • This hotel has 146 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets allowed *

  • Up to 75 lbs

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 24000
  • Conference space size (meters) - 2230
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2005
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Things to enjoy
  • Number of living rooms 1
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 27-inch TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Free weekday newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Grille Restaurant and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Embassy Suites Hotel Winston-Salem, Winston-Salem, United States of America’s small print

Also known as

  • Embassy Suites Hotel Winston-Salem
  • Embassy Suites Hotel Winston-Salem Hotel Winston-Salem
  • Embassy Suites Winston-Salem
  • Embassy Suites Hotel Winston Salem
  • Embassy Suites Winston Salem
  • Embassy Suites Hotel Winston-Salem Hotel
  • Embassy Suites Hotel Winston-Salem Winston-Salem

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Optional extras

Self parking costs USD 15 per night with in/out privileges

Pets are allowed for an extra charge of USD 75 per pet, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Embassy Suites Hotel Winston-Salem, Winston-Salem, United States of America

  • Does Embassy Suites Hotel Winston-Salem offer free cancellation for a full refund?
    Yes, Embassy Suites Hotel Winston-Salem does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Embassy Suites Hotel Winston-Salem?
    Yes. Self parking costs USD 15 per night.
  • Is there a pool at Embassy Suites Hotel Winston-Salem?
    Yes, there's an indoor pool.
  • Are pets allowed at Embassy Suites Hotel Winston-Salem?
    Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Embassy Suites Hotel Winston-Salem?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Embassy Suites Hotel Winston-Salem?
    Yes, there's an onsite restaurant. Nearby restaurants include Jimmy John's (1-min walk), Downtown Thai & Pho (2-min walk), and Mellow Mushroom (2-min walk).

Recent reviews

Good 7.4 From 237 reviews

Good 6.0
Needs overhaul
Old hotel that needs an overhaul. Good service at check in and out. Great beds. Over priced.
David, us1 night family trip
Exceptional 10.0
Excellent staff and accommodations!
Mark, us1 night business trip
Fair 4.0
Old and Worn Out
The place is falling apart. It is in major need of a face lift.
yasmin, us3 night family trip
Poor 2.0
Be caustious,Sorry water will shutoff at 8:30 am.
Where do I begin? We arrived around 7:00 pm on Sunday evening and began our check-in process. We arrived along with another couple where we requested rooms close and that wasn't a problem. Once we were given the room number and just as the reservationist was handing me the keys (as my husband was gone to park the car), we were told that the water in the hotel would be turned off at 8:30 am the next morning! What?? Why didn't you tell us that when we first began the check-out process, I asked? Or, better yet why didn't we get an email from this hotel OR from Hotels.com letting us know that the hotel would have no water the next day? He then offered to cancel our reservation, but by that time my husband had gone across the way and parked our car (he has a handicapp) and I didn't want him to have to go back and get the car and drag the luggage after driving 7 hours to get here. When getting to the room it was drab (brown carpet and dark) just not a pleasurable experience (toilet flush broken) and happy hour food was fruit and chips and salsa. Breakfast bread was stale! They did make a nice Omelette! I have stayed at Embassy Suites a couple of times but will never return to this one or recommend anyone. I asked for a discount but was told "I can't because you booked through Expedia." I said I didn't know I booked through Expedia....You all have a scam going on by sending people to other websites when they are in the hotel sites! Will not be caught off guard again!
Barbrillion, us1 night trip
Good 6.0
Condition of Hilton Hotel was not good. It was old and beat up. Not fresh and new. I wasnt happy with it at all
Anthony, us1 night business trip
Very good 8.0
Good location but dated decor
Old dated building overall in good Condition but not very appealing.
Alex, us1 night business trip
Good 6.0
Needs Remodel
Service was great. Hotel desperately needs a remodel. Breakfast was no good. Waffles were hard. Eggs onbar and omlet was not good. Spinach not fresh. Hotel was clean and friendliness excellent.
JOHN, us1 night business trip
Exceptional 10.0
Had a great stay. Every person we spoke to was very friendly and helpful.
John, us1 night trip
Very good 8.0
Outdated decor, but nice otherwise!
Overall, this hotel needs a facelift/renovation. It is very 1980’s. However, our Handicapped accessible room was very nice with plenty of room. They allowed us 30 minutes late checkout since my husband was not feeling well. And the waitress in the restaurant was very friendly and had worked there 16 years!
Gloria, us1 night family trip
Very good 8.0
just ok
heater didn't work, never got over 68 degrees. I. noticed many other people having the same problem when I was around the lobby, most of them were able to switch rooms. the breakfast buffet was above average
Kristi, us1 night business trip

Embassy Suites Hotel Winston-Salem, Winston-Salem, United States of America

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