2/10 Poor
12 March 2023
Keys did not work. Got locked out. Took over an hour to get unprofessional staff to help get into room. Staff swearing during conversations about hotel staff not responding. Rooms lack general maintenance. Left to another hotel. No policies and procedures exist when keys don’t work. Staff stated batteries in door lock needed to be changed. DO NOT STAY HERE!
Lee
Lee, 1-night trip