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Heritage Queenstown

4.5 star property
Mountain hotel in Queenstown with outdoor pool and indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Queenstown

Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
Daily buffet breakfast (NZD 38 per person)
Property grounds
Family Deluxe Room Non-Lakeview
Exterior
VIP Access

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Ski facilities
    Ski facilities
  • Pool
    Pool
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Ski storage
  • Fitness centre
  • Sauna
  • Self parking
  • Seasonal outdoor pool
  • Hot tub
  • 24-hour business centre
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Premium TV channels
  • Garden
  • Terrace
The price is NZ$284
includes taxes & fees
18 Dec - 19 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Suite, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, Lake View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Studio Suite Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

2 Bedroom Studio Suite Lakeview

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
Blackout curtains
  • 88 sq m
  • Lake view
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View

Deluxe Room, Lake View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room Non-Lakeview

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Studio Suite Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

2 Bedroom Studio Suite Non-Lakeview

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 88 sq m
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed

View all photos for Studio Suite Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite Non-Lakeview

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LCD TV
Washer/dryer
Blackout curtains
  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Deluxe Room Non-Lakeview

Family Deluxe Room Non-Lakeview

Family Deluxe Room Non-Lakeview

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Executive Room Non-Lakeview

Executive Room Non-Lakeview

Executive Room Non-Lakeview

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Coffee/tea maker
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Lake View Swiss-SuperSuite Two Bedroom
Swiss-Belsuites Pounamu Queenstown
Laundry facilities
Parking available
Free WiFi
Connecting rooms available
8.4 out of 10, Very good, (1212)
The price is NZ$309
includes taxes & fees
8 Dec - 9 Dec
Swiss-Belsuites Pounamu Queenstown
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About the area

Map
91 Fernhill Road, Queenstown, 9197

What's nearby

  • TSS Earnslaw Steamship - 19 min walk
  • Kiwi and Birdlife Park - 3 min drive
  • Skyline Queenstown - 3 min drive
  • Queenstown Gardens - 5 min drive
  • Skyline Queenstown - 13 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 12 min drive

Restaurants

  • ‪Fergburger - ‬3 min drive
  • ‪Skyline Gondola - ‬3 min drive
  • ‪Patagonia Chocolates - ‬19 min walk
  • ‪Smiths Craft Beer House - ‬19 min walk
  • ‪Mrs. Ferg Beach Street - ‬19 min walk

About this property

Heritage Queenstown

When visiting Queenstown, Heritage Queenstown is a great choice to consider. Guests can hang out at the outdoor pool or indoor pool, or grab a bite to eat at Mackenzies Restaurant, which serves breakfast and dinner. A bar/lounge, a fitness centre and a hot tub are other highlights at this luxurious hotel. Fellow travellers love the convenient parking and pool.

Languages

English, Spanish

At a glance

Hotel size

  • 175 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 1.5 per cent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (13 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (NZD 15 per night)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Scooter/moped hire nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (3078 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas
  • Ski storage

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Hot tub
  • Sauna
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 49-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Mackenzies Restaurant – This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 100 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 38 for adults and NZD 19 for children
  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

  • Rollaway beds are available for NZD 60 per night

Parking

  • Covered self-parking costs NZD 15 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • The seasonal pool is open from January to December

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown Hotel
Heritage Queenstown Queenstown
Heritage Queenstown Hotel Queenstown

Frequently asked questions

Does Heritage Queenstown offer free cancellation for a full refund?
Yes, Heritage Queenstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Heritage Queenstown?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Heritage Queenstown?
Sorry, pets aren't allowed.
Is parking offered on site at Heritage Queenstown?
Yes. Self-parking costs NZD 15 per night.
What are the check-in and check-out times at Heritage Queenstown?
You can check in starting at 3:00 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Heritage Queenstown?
No, this hotel doesn't have a casino, but SKYCITY Wharf Casino (17-min walk) and Skycity Queenstown Casino (3-min drive) are both nearby.
What is there to do at Heritage Queenstown and nearby?
Have fun with activities such as hiking, kayaking and mountain biking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours and segway hire. Relax in the hot tub and take invigorating swims in the indoor and outdoor pools. Heritage Queenstown also has a seasonal outdoor pool and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near Heritage Queenstown?
Yes, Mackenzies Restaurant offers al fresco dining.
What's the area around Heritage Queenstown like?
Heritage Queenstown is in the heart of Queenstown, a short 13-minute walk from Lake Wakatipu and 19 minutes' walk from TSS Earnslaw Steamship. Travellers say that the area is walkable and ideal for skiing.

Heritage Queenstown Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

2-night business trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very good

Chun Hao, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jingmei, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicky, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great views
We enjoyed particularly the magnificent view from our Lakeside balcony. The room was spacious and comfortable if a little dark Breakfast was buffet with an egg station. Very good choice.
PATRICIA, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed in one of the lakeside rooms, and it could not have been better. View was fantastic. Staff friendly and helpful. Best sleep on our trip in NZ.
Steven, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angela Louise, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

6/10 Good

A very aged hotel. On the plus side the views can be magnificent but overshadowed by age and limited in house options. Town is not far but don’t always want to drive/walk to get something to eat - at hotel restaurant, room service and bar all close at 9pm and for breakfast the only option is an expensive buffet… also pool/spa area was closed during stay and had been no communication of such when booking… definitely better options in Queenstown .
Sarah, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Guofu, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

great location, parking was a challenge and the place looks a little tired. I'll definitely be back though, very economical.
Brendan, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great property！Beautiful place near the lake.
Fan, 5-night trip
Verified Expedia guest review

8/10 Very good

Great hotel a stroll out of Queenstown.
Francesca, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely 2 night stay, had the 2 bedroom suite (connected rooms). Staff were absolutely lovely. Our kids made use of the pool and spa during our stay. Nice and close to city centre and parking was really good and very close to our room. Would definitely stay again.
Tammy, 2-night family trip
Verified Expedia guest review

2/10 Poor

Dreams
Horrible, cold room. Don’t stay here unless you want to freeze. Nothing good about this old hotel. I paid for 8 nights before seeing room. Left about third day and they kept my money. Worst hotel,experience ever.
Susan, 8-night trip
Verified Hotels.com guest review

8/10 Very good

Colleen, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Very friendly staff, nice location and clean, modern room.
Timo, 17-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ben, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Heritage standard is always the same - good. The food was awesome. Much nicer to be away from the traffic in town.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best pool ever!
Amazing hotel with the best indoor/outdoor pool an gym in Queenstown. We tried the scented pillow option from the pillow menu and they were pretty much scent free as the bags had extruded all their scent. Apart from that it was awesome. Staff are lovely and attentive. Would be back in a heartbeat.
Ben, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

great architecture and views , friendly staff , quiet
Izaaz, 3-night family trip
Verified Expedia guest review