Very good experience here! On the last leg of our Copenhagen visit I fell down some stairs, leaving us unable to leave for the next stop of our holiday. Instead, we pivoted immediately to find a hotel with an elevator and views so I could have a decent time trying to heal.
We arrived to a wheelchair waiting for us at check-in...very helpful. Our stay went as good as it possibly could have, all things considered. We stayed in a junior suite to take full advantage of the extensive views and separate living space.
Positives: free use of a wheelchair, great views (esp fun to watch the harbor pool activities going on below), large room, great breakfast, tasty room service, extremely friendly and helpful service (they kindly brought ice up for my foot multiple times a day), mall right next door, extensive bike trails all around (they rent bikes on site, including those with the front bucket seat I could ride in to get outside while there)
Negatives: the many windows of the junior suite provided fabulous views, but also served to warm up the room a lot. We found, however, that we could leave open our balcony and room door and keep the cool air flowing...as a result, it was definitely worth it to have the views.
It was just a great stay, period. There was some construction noise with our doors open...as well as late night noise from partiers below at the pool one evening, but the positives outweighed. I highly recommend the hotel, and would definitely stay here again.