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BlueBay Grand Esmeralda All Inclusive

4.0 star property
All-inclusive beachfront property with pool bar, near El Camaleón Mayakoba Golf Course

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Photo gallery for BlueBay Grand Esmeralda All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
5 restaurants, breakfast served
Kayaking
5 restaurants, breakfast served
4 bars/lounges, poolside bar
On the white sand beach of BlueBay Grand Esmeralda All Inclusive, find your perfect spot to soak up some sun. With a poolside bar and 5 on-site restaurants, unwind after a day of kayaking or volleyball. Indulge in spa treatments like massages and reflexology or keep active with fitness classes at the gym.

Reviews

6.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • 3 outdoor pools
  • Free children's club
  • 2 outdoor tennis courts
  • Fitness centre
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Hot tub
  • Pool bar

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Cable/satellite TV service
  • Garden
The current price is NZ$431
includes taxes & fees
27 Apr - 28 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed, Jetted Tub (Emerald)

View from room

Suite, 1 King Bed, Jetted Tub (Emerald)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
Day bed
Bathrobes
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald)

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Blackout curtains
Ceiling fan
Day bed
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Bathrobes
  • 35.0 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, Ocean View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Bathrobes
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, Garden View

Highlights

Balcony or patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Bathrobes
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 14.4 miles/23.1 km

Restaurants

  • ‪Black & White - ‬1 min walk
  • ‪Beach Bar - ‬6 min walk
  • ‪Jaal-Ha - ‬8 min walk
  • ‪Coco Café - ‬8 min drive
  • ‪Bluemoon - ‬4 min walk

About this property

BlueBay Grand Esmeralda All Inclusive

At BlueBay Grand Esmeralda All Inclusive, you can spend time at the beach relaxing on a sunlounger, plus you'll be within a 10-minute drive of Tres Rios Ecopark and El Camaleón Mayakoba Golf Course. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 5 restaurants, and the 4 bars/lounges are great places to grab a cold drink. Other features of this all-inclusive property include a free kid's club, a poolside bar and a fitness centre. Fellow travellers love the helpful staff and restaurant.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, German, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 979 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Babysitting (surcharge)
  • Local/corner shop

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Volleyball
  • Kayaking
  • Canoeing
  • Sailing
  • Personal watercraft (motorised)
  • Windsurfing
  • Shopping
  • Pool table
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • 3 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 8 buildings/towers
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Spa services
  • Hot tub
  • 2 outdoor tennis courts
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

Does BlueBay Grand Esmeralda All Inclusive offer free cancellation for a full refund?

Yes, BlueBay Grand Esmeralda All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at BlueBay Grand Esmeralda All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at BlueBay Grand Esmeralda All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at BlueBay Grand Esmeralda All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at BlueBay Grand Esmeralda All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at BlueBay Grand Esmeralda All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (14-min drive) is nearby.

What is there to do at BlueBay Grand Esmeralda All Inclusive and nearby?

Have fun with on-site activities such as kayaking, sailing and windsurfing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, volleyball and yoga. Relax in the hot tub or enjoy the use of other amenities, which include 3 outdoor pools and 4 bars. BlueBay Grand Esmeralda All Inclusive also has a fitness centre and spa services, as well as a garden.

Are there restaurants at or near BlueBay Grand Esmeralda All Inclusive?

Yes, there are 5 on-site restaurants.

Does BlueBay Grand Esmeralda All Inclusive have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around BlueBay Grand Esmeralda All Inclusive like?

BlueBay Grand Esmeralda All Inclusive is in Riviera Maya. Popular attractions include Maroma Beach, which is 12 minutes away by car.

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BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.4

Good

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing people and resort
Amiel, 6-night trip

10/10 Exceptional

Staffs were amazing the place was beautiful and the food was great
Yericia, 6-night trip

10/10 Exceptional

Really loved the pool
Denise Edwina Lynn, 7-night trip

10/10 Exceptional

Great
Chris, 2-night trip

8/10 Very good

Great property, clean and lots of food options.
Jamie, 4-night trip

10/10 Exceptional

Excellent service and friendly staff
orlando, 3-night trip

10/10 Exceptional

I enjoyed my stay and felt welcomed.
Frederick, 4-night trip

2/10 Poor

They have only 20 beach chairs and 7 beach umbrellas for the whole resort . Lazy staff snd dirty rooms
Miroslav, 5-night trip

6/10 Good

Decent for a quick 5 day getaway.
Sarah Anne, 5-night trip

8/10 Very good

BlueBay Grand Esmeralda is a great family hotel with a lot of entertainment, great service and delicious food options. It was a great vacation.
Sofiya, 11-night trip

2/10 Poor

The service was horrible, the property was huge and the shuttle service was horrible the property was old and dirty huge cockroaches , food was bad never go here!
Steve, 4-night trip

6/10 Good

This property is very large. The pathways need better lighting at night. Also, not enough lounge chairs at the pool areas.
susan, 8-night trip

8/10 Very good

Very effective staff , so polite ,and helpful.
Fredderline, 3-night trip

8/10 Very good

The resort had friendly staff and the walking distance to the beach very close to the room I stayed at.
Sandra Erenia Martinez, 5-night trip

8/10 Very good

This was our second stay for 10 days at Blue Bay. We had a fantastic and amazing experience once again. Staff are friendly, welcoming and helpful. Because of this great experience once again, we decided to become a member of the circle one. Thanks to all the blue bay staff. Looking forward to our next visit.
Jeremy, 10-night trip

8/10 Very good

The hotel are close to the beavh
Sylvia, 6-night trip

6/10 Good

Wr really liked the many dining options and the large number of pools and the easy access to them. We didn’t like the fact our fridge in our room didn’t work and the lineups at the main bar.
David, 7-night trip

4/10 Fair

There was NO hot water in the shower. In hot Mexico and no shower for a week. I will not return to BlueBay
Thomas, 7-night trip

10/10 Exceptional

It is a great place! Staff is super nice and friendly..definitely will go back!
Carolina, 7-night trip

4/10 Fair

Super outdated, public restroom non functional always only one working at the most busies times. Always same food and no snacks by the beach pool Area
Georgina, 2-night trip

10/10 Exceptional

Ok
Gabriel Gutiérrez, 8-night trip

4/10 Fair

I will never recommend this resort to anyone worst seafood was served at dinner .water used to stop in showers while soap on body in building 4 and 5 same in toilets.much more to say
Gurinder Singh, 5-night trip

4/10 Fair

Not even close to enough lawn chairs for guests. Beach was dirty and uninviting. Facilities were in disrepair, rooms are horribly outdated, bedding and decor dismal, no bathrobes in rooms. Service was mostly friendly, but food just okay.
Michelle, 5-night trip

8/10 Very good

Elevator wasn't working
Delilah, 6-night trip

10/10 Exceptional

Loved the property
SOURASHREE, 6-night trip