OYO The Chiltern Hotel is a great choice for a stay in Luton. Guests can visit the fitness centre for a workout or grab a bite to eat at Chiltern Restaurant, which serves breakfast and dinner. Other highlights include a bar/lounge and a terrace.
Languages
English, Polish
At a glance
Hotel size
97 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Working away
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Terrace
Fitness centre
Accessibility
Wheelchair-accessible
No lift (single-level property)
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Dining
Chiltern Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Chiltern Hotel
Chiltern Hotel Luton
Chiltern Luton
Hotel Chiltern
OYO The Chiltern Hotel Hotel
OYO The Chiltern Hotel Luton
Chiltern Hotel Luton Airport
OYO The Chiltern Hotel Hotel Luton
Frequently asked questions
Does OYO The Chiltern Hotel offer free cancellation for a full refund?
Yes, OYO The Chiltern Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at OYO The Chiltern Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at OYO The Chiltern Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at OYO The Chiltern Hotel?
Check-in start time: 2 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at OYO The Chiltern Hotel?
No, this hotel doesn't have a casino, but Genting Casino Luton (4-min drive) and Grosvenor Casinos (4-min drive) are both nearby.
What is there to do at OYO The Chiltern Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near OYO The Chiltern Hotel?
Yes, there's an on-site restaurant, Chiltern Restaurant.
OYO The Chiltern Hotel Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.2/10
Staff & service
6.4/10
Amenities
5.8/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Poor
11 December 2024
It was so run down and dirty I left
I didn't actually stay the night in the end after checking in and going to the room it was clear the hotel needs alot of work it's old dirty everything is dusty or covered on marks honestly the single worst hotel experience I have ever had I actually couldn't bring myself to stay I then booked into the Travelodge up the road
Michael
Michael, 1-night trip
Verified Hotels.com guest review
2/10 Poor
9 December 2024
Hotel horrible
Awful
This is a grotty hotel and is used as a homeless housing placement -
People have to live somewhere but this hotel shouldn’t be sold as a 3 star with restaurant and bar and there isn’t either.
A bit of an experience and didn’t feel safe tbh
Kea
Kea, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
4 December 2024
Avoid
Unclean, smelt profusely bad and no facilities was usable. Very disappointed in the hotel as online it appeared exquisite.
Could not get a drink or a meal. All closed when i returned from the hospital at 9pm
No staff around. The double bed was 2 singles pushed together. The bedding was soiled and also the towels. The hotel smelt very foisty
Tina
Tina, 1-night trip
Verified Hotels.com guest review
2/10 Poor
5 August 2020
Jason
Jason, 1-night business trip
Verified Hotels.com guest review
6/10 Good
14 May 2020
Very fair price and friendly staff. Good transportation links
Verified traveller
1-night romance trip
Verified Expedia guest review
6/10 Good
6 May 2020
Fiona
Fiona, 1-night trip
Verified Hotels.com guest review
4/10 Fair
3 May 2020
No heating or bath/sink plug.until requested. These are simple amenties.
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
3 May 2020
Cheap but not cheerful.
I ought to say at the outset that the staff at this hotel were excellent. That being said, whilst it was very cheap, (I really had no option other than to stay here due to the coronavirus issue), everything else was disappointing. The hotel is very "tired" and tatty. I had what was called a "luxury" room. It wasn't. It was small, very dusty and there were greasy stains on the wall. The carpet was frayed and held together by gaffer tape. There was no plug in the sink and the towels had seen better days. The worst aspect was the noise however both from outside and especially inside the hotel.
Jason
Jason, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
14 April 2020
Cutlery was dirty, never given replacement..room was dusty lucky had disinfectant wipes to clean over, air conditioner not working ..people smoking weed under window smell coming into room when open
Jasbir
Jasbir, 2-night trip
Verified Hotels.com guest review
2/10 Poor
10 April 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
30 March 2020
Jasbir
Jasbir, 1-night trip
Verified Hotels.com guest review
2/10 Poor
29 March 2020
Stay away
Extremely poor attitude of staff. Room booked by NHS for support eorking staff due to covid. Made to wait for 2 hours after a tiresome shift,eventually had to rebook as they were unable to sort and cancelled the first booking. So much for nationwide news about hotels supporting nhs. Requested tajeaway food to be delivered from reception which was agreed but failed. So was tired, could not sleep enough and left hungry, ready for the next shift in 6 hours. Phones dont work, so have to walk to reception even for simple queries. Poor and worned out fixtures. Not even a spoon to stir a cup of tea. I am surprised these places can still function in UK. 2 words, never ever.
Sathish
Sathish, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
23 March 2020
It’s unique because it offers low cost, affordable rooms which are more than adequate for business travelling on a tight budget
Tony
Tony, 1-night business trip
Verified Expedia guest review
8/10 Very good
20 March 2020
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
19 March 2020
Friendly and welcoming team, good location, plenty of free parking space, feel safe as a solo traveller
Verified traveller
1-night business trip
Verified Expedia guest review
4/10 Fair
18 March 2020
Very dirty in the room, hair in bath and in bed, Bits of food on the floor, dirt up shower walls and over bathroom cabinet, Wet toilet roll. Shower had one setting of scalding, radiator broken so stuck on maximum temperature so the room was like a sauna
It looked like the room had been repainted at one point but around some furniture and the tv - very odd.
When walking down the corridor to the room there is a very obvious smell of sewage which the hotel is trying to mask with plug in air fresheners wi thOur success. I wouldn’t stay here again
Verified traveller
1-night romance trip
Verified Ebookers guest review
2/10 Poor
17 March 2020
Old property desperately needs a refurbishment- windows don’t fit the room properly so very noisy from the street. Rubbish in the hallway and dirt all up the walls. Glad I only stayed one night!
Verified traveller
1-night family trip
Verified Expedia guest review
8/10 Very good
11 March 2020
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
11 March 2020
Graeme
Graeme, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
9 March 2020
Good location and helpful staff. Good value and a great service.
Muzamel
Muzamel, 4-night family trip
Verified Expedia guest review
8/10 Very good
8 March 2020
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
7 March 2020
Pleasant stay for work.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
5 March 2020
Excellent staff and ok for the rooms
JOHNSON
JOHNSON, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
29 February 2020
Was okay get what u pay for, staff helpful
Verified traveller
10-night business trip
Verified Hotels.com guest review
8/10 Very good
28 February 2020
Overnight stay.
This one night stay was very satisfactory. The receptionists were helpful and friendly. The cleaning staff were also pleasant. Will stay again.