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All properties in Virginia Beach, Virginia, United States of America
1 room, 2 adults

Surfbreak Oceanfront Hotel, Ascend Hotel Collection

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • On beach
  • Free WiFi
  • Microwave
1101 Atlantic Ave, Virginia Beach, VA, 23451, United States of America

3-star beachfront hotel with restaurant, near Virginia Beach Boardwalk
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • On beach
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Virginia may have travel restrictions in place due to COVID-19. Find out more

  • This room was absolutely disgusting. I will add the list below of the issues we had with…Oct 27, 2020
  • Hotel needs updating. Didn’t have a trash can in the room. One of the towels had been…Oct 24, 2020

Surfbreak Oceanfront Hotel, Ascend Hotel Collection

from NZ$231
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking, Oceanfront
  • Room, 2 Queen Beds, Non Smoking, Oceanfront

What’s around Surfbreak Oceanfront Hotel, Ascend Hotel Collection

Landmarks

  • In Northeast Virginia Beach
  • Virginia Beach Boardwalk - 2 min walk
  • Virginia Beach Convention Center - 24 min walk
  • Neptune Statue - 28 min walk
  • Virginia Aquarium and Marine Science Center - 31 min walk
  • Ocean Breeze Waterpark - 44 min walk
  • Atlantic Wildfowl Heritage Museum - 1 min walk
  • Pacific Avenue - 1 min walk

Getting around

  • Norfolk Intl. Airport (ORF) - 21 min drive
  • Norfolk Station - 19 min drive

At a glance

Key facts

Hotel size

  • This hotel has 110 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Virginia may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking on site (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Calypso Bar and Grill - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Bicycle rentals on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Surfbreak Oceanfront Hotel, Ascend Hotel Collection’s small print

Also known as

  • Grand Hotel Ocean
  • Surfbreak Oceanfront Hotel
  • Surfbreak Oceanfront Virginia Beach
  • Surfbreak Oceanfront
  • Surfbreak Oceanfront Hotel an Ascend Hotel Collection Member
  • Surfbreak Oceanfront Hotel, Ascend Hotel Collection Hotel
  • Surfbreak Oceanfront Hotel an Ascend Hotel Collection Member
  • Grand Ocean
  • Grand Ocean Hotel
  • Grand Ocean Hotel Virginia Beach
  • Grand Ocean Virginia Beach
  • Hotel Grand Ocean
  • Ocean Grand Hotel
  • Atlantic Sands Oceanfront Virginia Beach
  • Surfbreak Oceanfront Hotel Virginia Beach

Policies

  • The seasonal pool is open from May to October.
  • Pool access available from 8:00 AM to 8:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Rollaway beds are available for USD 25.0 per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Surfbreak Oceanfront Hotel, Ascend Hotel Collection

    • Does Surfbreak Oceanfront Hotel, Ascend Hotel Collection offer free cancellation for a full refund?
      Yes, Surfbreak Oceanfront Hotel, Ascend Hotel Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Surfbreak Oceanfront Hotel, Ascend Hotel Collection currently open?
      The property is closed between October 24 and May 1.
    • What are the cleanliness and hygiene measures currently in place at Surfbreak Oceanfront Hotel, Ascend Hotel Collection?
      This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Surfbreak Oceanfront Hotel, Ascend Hotel Collection?
      Yes, there's free self and valet parking. Parking spots may be limited.
    • Is there a pool at Surfbreak Oceanfront Hotel, Ascend Hotel Collection?
      Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Are pets allowed at Surfbreak Oceanfront Hotel, Ascend Hotel Collection?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Surfbreak Oceanfront Hotel, Ascend Hotel Collection?
      You can check in from 3:00 PM to anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
    • Are there restaurants at or near Surfbreak Oceanfront Hotel, Ascend Hotel Collection?
      Yes, Calypso Bar and Grill offers beachfront dining. Nearby restaurants include Planet Pizza (3-min walk), Black Angus (5-min walk), and Ocean Eddies Seafood Restaut (6-min walk).

    Recent reviews

    Good 7.0 From 613 reviews

    Good 6.0
    Decent
    I’ve stayed here twice in 2 weeks due to work. The room was fine and the view was outstanding. My issues were with bags of trash left in the hallways and linens also in the hallways from housekeeping. During my second stay, I also asked the front desk for a box of tissues since I ran out. I was told that someone would be up to bring me a box, but they never showed....not really a that big of a deal, but don’t make promises if the staff will not follow through.
    us5 night business trip
    Poor 2.0
    Disgusting Room and Rude staff
    The staff was so rude, unpleasant, unhelpful and did not care about our needs at all. They barely acknowledged us when we approached to check in. I definitely would NOT recommend this hotel to ANYONE.... We WILL NOT.....EVER stay here again. The sheets were disgusting... When I asked for clean sheets they took their time bringing them to the room.... they did not have housekeeping on site to change the sheets, I had to put on gloves and change them myself....which is absolutely unacceptable.... All of this upon check-in...You can tell that the floors had not been vacuumed, the hallways had mess in them for hours throughout the day.. Absolutely the worst hotel I have EVER stayer in. There we NO towels or wash clothes in the room... Horrible....just Horrible
    us3 night family trip
    Fair 4.0
    This place went downhill.
    This is the second time I stayed here. The first was in 2018 and it was a lot better then. This time there was no toilet paper in the bathroom, not enough towels, it wasn't as clean as it should be, water would not get hot, and the bathtub handle fell off in my hand. Two little flat pillows on each bed. Not the friendliest staff either.
    Toni, us1 night trip
    Fair 4.0
    The beds were comfortable and the view was AMAZING, but our overall stay was disappointing. Will choose a different hotel the next time. Never again.
    us3 night family trip
    Fair 4.0
    Poor service
    Two dirty rags in room when we arrived, no towels or rags in room. Beer bottle tops were also left in room.
    us1 night trip
    Poor 2.0
    Do not stay here! Not safe and not clean
    So not stay at this hotel. Checked in Friday night. Hotel staff has the personality of a rock. The 6th floor where we stayed smelt of weed terrible. On the hallway floor was a dirty toilet plunger. Our rooms smoke detector was covered up. Y a plastic bag, someone’s clothes were left in the drawer (we notified the front desk that night, and they never got them like they said they would) found a dirty toe nail clipping in the bathroom, someone’s fake eyelashes were stuck to my sock, fake eyelashes on the carpet and in the chair, food all over the carpet. We went to the front desk and complained and asked for a full refund. She wasn’t wearing a mask at all, and managed to charge my card over $800 dollars for one night that won’t be refunded for 3-5 days. DO NOT STAY HERE! Oh yeah and the dirty plunger in the hall way was still there the following day. And, the front desk receptionist was talking about pu$$ys with a customer.
    Maddie, us2 night trip
    Fair 4.0
    Very disappointed
    We were skeptical when we arrived and saw a pile of used linens and a bag of trash outside our room. It stayed there for over 24 hours. There were bins full of dirty linens lining our hallway as soon as we got off the elevator. As most people do, I pulled the sheets back on the bed to check for bed bugs. Thankfully there weren’t any, but the mattress was as old as I am. There was no remote control for the tv. The refrigerator had standing water in it and wouldn’t chill. The ice maker in the common area on our floor was disassembled and appeared to have been for quite some time. There was a shirt from a previous guest behind the ottoman. And there was hair and plastic clothing tags still in the bathroom floor.
    Renee, us2 night trip
    Good 6.0
    It wasn’t good place was not clean or comfortable I will not be staying here again
    Brenda, us1 night family trip
    Very good 8.0
    Great hotel, blah service.
    Great hotel and room, only problem was I asked for a late checkout, as I got there late at night. Was told sure no problem, even put a note on the door about it. At 11 am loud banging and yelling at the door, while Im scared straight from my sleep. Really guys? For such a nice hotel, who does this, yelling like the police at the door and banging. Read the note and leave the client alone to sleep for a late checkout, it's monday and when I left at 1pm (had to call AGAIN to ask) NONE of the other rooms were clean. So what was the urgency to be so annoying about waking me up at 11am? Told this to the girl at the front desk, instead of an apology she acted like it was my fault and that 'they don't do late checkouts'. Train your staff to be more accommodating, this is not Motel 6.
    us1 night trip
    Fair 4.0
    Be advised...
    The place was a mess. Front door to hotel had a rug over the door threshold and I walking with a cane tripped twice. Parking was blocks away. And walking down the hall to room smelled like skunk. Beach hotel or not... would NEVER recommend the place. Was afraid to even sleep under covers. Just a nasty place. Only thing positive was... none. Even the beach view you had to look over another building AC and roof to see the view.
    us1 night family trip

    Surfbreak Oceanfront Hotel, Ascend Hotel Collection

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