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Chan-Kah Resort Village

3.5 star property
Family-friendly hotel in Palenque with 2 pool bars and spa

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Photo gallery for Chan-Kah Resort Village

Terrace/patio
Reception
Villa Junior Doble | View from room
Exterior
Villa Junior Doble
Escape to Chan-Kah Resort Village, where warm sunshine and lush gardens create a serene atmosphere. Treat yourself to international cuisine at Lum or rejuvenate with a spa treatment. Take advantage of an outdoor pool, playground, and arcade/game room for endless family fun.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Spa
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 poolside bars
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Steam room
  • Children's pool
  • Bar/lounge
  • Room service
  • 24-hour business centre
  • Conference centre

For families (6)

  • Cots/infant beds (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is NZ$200
includes taxes & fees
26 May - 27 May

Room options

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Showing 2 of 2 rooms

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Villa Junior King

Villa Junior King

Highlights

Balcony or patio
Garden
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Junior Doble

Villa Junior Doble

Villa Junior Doble

Highlights

Balcony or patio
Garden
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
KM. 3 Carretera Palenque- Ruinas, Palenque, CHIS, 29960

What's nearby

  • Aluxes Eco Park - 18 min walk - 1.5 km
  • Palenque National Park - 3 min drive - 1.5 km
  • Museo de Sitio Palenque - 6 min drive - 4.0 km
  • El Panchán - 7 min drive - 4.7 km
  • Palenque Archaeological Zone - 8 min drive - 5.1 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 17 min drive

Restaurants

  • ‪Don Mucho - ‬16 min walk
  • ‪La Selva - ‬5 min drive
  • ‪Monte Verde Trattoria Pizzeria Italiana - ‬5 min drive
  • ‪Starbucks - ‬1 min walk
  • ‪Cafe Fuga - ‬4 min drive

About this property

Chan-Kah Resort Village

Bring the kids when you stay at Chan-Kah Resort Village in Palenque and they can enjoy the free kids' club. Guests can visit the spa to indulge in massages, body wraps or facials, and Lum serves international cuisine. Other highlights include 2 poolside bars, an outdoor pool and a bar/lounge.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 80 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • Pool table

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference centre (12 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Mosquito nets
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Steam room
  • Reception hall

Accessibility

  • Braille/raised signage
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio
  • Garden
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath and a steam room.

The spa is open selected days. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Dining

Lum – This restaurant specialises in international cuisine.
Ya’x – On-site bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MXN 1500 per person, per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 295 to 320 for adults and MXN 150 to 200 for children

Children & extra beds

  • Cots/infant beds are available for MXN 450.00 per night
  • Rollaway beds are available for MXN 450.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 15 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Chan-Kah
Chan-Kah Resort
Chan-Kah Resort Village
Chan-Kah Resort Village Palenque
Chan-Kah Village
Chan-Kah Village Palenque
Chan Kah Hotel Palenque
Chan Kah Hotel Village
Chan-Kah Resort Village Hotel Palenque
Chan-Kah Resort Village Convention Center Maya Spa Palenque
Chan-Kah Resort Village Convention Center Maya Spa
Chan-Kah Village Convention Center Maya Spa Palenque
Hotel Chan-Kah Resort Village Convention Center & Maya Spa
Chan-Kah Resort Village Convention Center & Maya Spa Palenque
Chan Kah Resort Village
Chan-Kah Village Convention Center Maya Spa

Frequently asked questions

Does Chan-Kah Resort Village offer free cancellation for a full refund?

Yes, Chan-Kah Resort Village does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Chan-Kah Resort Village?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Chan-Kah Resort Village?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Chan-Kah Resort Village?

Yes, there's free self parking.

What are the check-in and check-out times at Chan-Kah Resort Village?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in is available.

What is there to do at Chan-Kah Resort Village and nearby?

Chan-Kah Resort Village has 2 poolside bars, a spa and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Chan-Kah Resort Village?

Yes, Lum offers international cuisine.

Does Chan-Kah Resort Village have any outdoor private spaces?

Yes, every room features a balcony or patio and a garden.

What's the area around Chan-Kah Resort Village like?

Chan-Kah Resort Village is located a short 14-minute walk from Palenque National Park.

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Chan-Kah Resort Village Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
Restaurant
Ruins
Food
Service staff
Jungle
Drinks
Shower
Bed
View

What guests liked

  • The pool was very nice and clean with excellent views of the surrounding jungle. (6 reviews)
From real guest reviews summarized by AI.

Reviews

8/10

The hotel is super beautiful clean and have the best pools. The restaurant has excellent food and wonderful service. They have a Starbucks store but the coffee is not as good as the one we have in USA and the manager was rude and arrogant.
2-night trip

8/10

The pool was nice, rooms are ok but old.
5-night trip

10/10

Such a pretty place to stay
1-night trip

10/10

This is an amazing hotel - I always stay here when in Palenque - it is beautiful, great restaurant, nature is around you - we were treated to the sights and sounds of howler monkeys in the trees. It is also very convenient for the ruins.
3-night trip

10/10

Todo excelente
3-night trip

6/10

This hotel is actually in the middle of the jungle, the setting is gorgeous but the rooms are a bit too old and the food was not very good.
4-night trip

10/10

Our stay was very relaxing and peaceful.We loved that it was close to the ruins and was very quiet.
1-night trip

10/10

The place is close to the ruins, so you can absorb the vibe of the jungle
4-night trip

10/10

We love the place because they try to safe the environment ,their food and service was great
3-night trip

10/10

Our experience in Chan- ka was excellent! We loved the surroundings. A beautiful place to stayed and relax
4-night trip

10/10

This is a beautiful hotel, it is actually individual cabins in the jungle, with amazing gardens, a beautiful pool and it’s minutes away from restaurants, the town and the archeological park.
2-night trip

8/10

Food should be improved,tasteless and very overpriced!
1-night trip

8/10

Food schould be improved.Very overpriced ad tasteless.
3-night trip

10/10

000
1-night trip

6/10

Property was decent but food and beverage was overpriced.
3-night trip

10/10

The hotel was really nice. Rooms and pool area were amazing. The restaurant was not good, maybe due to low season. Stuff did not speak English and worked very slow. Overpriced and no good quality. The restaurants around are a lot better.
3-night trip

10/10

The resort is huge and well managed. They have the only natural pool as they have their own source of spring water. The restaurant is big and the food is of high quality. They have a Starbucks, which in my opinion is not necessary. They care so much about their traditions and the planet, No plasticware, it is awesome.
2-night trip

8/10

The hotel was well located, easy to reach from Palenque by taxi, and near to the historical zone. Staff were friendly and helpful. The shower was not very clean.
3-night trip

10/10

Amazing views, pool, surrounded by jungle
1-night trip

4/10

On my arriving hotel already charge my credit card. I choose pay when I check in
1-night trip

8/10

We spent 3 nights and Chan-Kah and enjoyed the sites of Palenque and ending the day relaxing around the beautiful pool. My only disappointmennt was the limited menu at the restaurant along with the quality of the food. The lunch menu was the same as the dinner menu and really only had a standard European European selection. In our opinion the restaurant has considerable room for improvement.
3-night trip

6/10

Beautiful property however the room had termites right on top of the bed. Also some of the servers were super late with our food( it would take 1hr and a half from when we ordered to get our food) meanwhile most other families got their food in 30 minutes
5-night trip

4/10

Room was not clean, stains on the bathroom wall.
2-night trip

2/10

they don't respect their own offers like drinks at happy hours, charge for asking milk for coffee, etc
8-night trip

8/10

Lovely little huts separated from each other, receptionist attention was very friendly, her name was Maria ( joking haha) her real name is Miss Nayalit. The only concern to be aware of is from Maintainance garden people "sneaking" to see whats inside through the back transparent glass. There must be a policy to implement to hotel workers including Security Guard NOT to step in the back of the HUT and specially STOP looking whats inside. There are other ways to go around. Other than that, if you like a quiet environment this is a great option close to ruins with a Superb Swimming Pool and a Starbucks inside (only drinks)! And a great Room Service offering local food :)