Swissotel Tallinn, Tallinn, Estonia

Our room was very hot, it was very difficult too sleep Everything else was very good.

Excellent! Only one wish .. to be able to book and pay appropriately for a single/solo room!

- 1. Bad front desk staff. When I queued to check-in, I had been waiting for a long time. I was before 3-4 men who are well-dressed but they are very rude. When it came to my turn to the front desk, one of the men jumped queue!!! Such a shame on him if he is from Estonia! And the worse thing is that the staff gave priority to the rude men kindly with a big smile and ignore me. What a shame on the staff and Swissotel. She definitely needs to be trained more. 2. The gaudy tiles on the wall and floor of the shower room fell off a few times and almost hurt our feet. So dangerous! +1.Nice view from 22nd floor at a swiss advantage room. 2. Location is good and quiet. 3. The mattress and pillows on a king-bed are comfortable. 4. Room (28 m²) is very spacious.

Great hotel, spotlessly clean. Excellent and very helpful and informative staff. If you are travelling to Tallinn, this property is highly recommended.

This is a huge uncompromisingly modern hotel sited about 10 minutes walk from the Old Town. It has every facility including a gym, spa and serious sized swimming pool (€10 a day). Rooms are vast with huge granite bathrooms (though not all have baths). Every surface in the hotel gleams if it doesn't dazzle. Most rooms (we were on floor 21) have panoramic views. Lifts whizz. Staff are cheerful and courteous and do what they promise. Arranging for housekeeping at a particular time so we could change for a wedding was no problem. Breakfast is buffet with just about everything available... but orange juice was from concentrate. Coffee is poured, but refilled instantly. Swissotel is not a characterful boutique; it doesn't try to be. It is a chain hotel at the highest level - perhaps a little soulless, but with every facility. Pity about the orange juice.