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Royal Palm Hotel

4.0 star property
Central hotel with full-service spa, connected to a shopping centre, near Umhlanga Rocks Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Royal Palm Hotel

Balcony view
Front of property - evening/night
Luxury Penthouse, 2 Bedrooms
32-inch LED TV with satellite channels, TV
Body treatments, aromatherapy, facials, massage/treatment rooms

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Gym
  • Spa
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Massage/treatment rooms
  • In-room childcare
For families
  • Babysitting (surcharge)
  • Microwave
  • Private bathroom
  • Separate bath and shower
  • Separate sitting area
  • Television
The price is NZ$134
includes taxes & fees
12 Jan - 13 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Apartment, 2 Bedrooms, Courtyard Area

Premium bedding, in-room safe, desk, laptop workspace

Executive Apartment, 2 Bedrooms, Courtyard Area

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Dining table
LED TV
Premium bedding
  • 6 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Separate sitting area
Air conditioning
Mini-fridge
LED TV
Premium bedding
Private bathroom
Hairdryer
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Premium bedding
Separate bedroom
Private bathroom
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Penthouse, 3 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Luxury Penthouse, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Dining table
LED TV
3 bedrooms
Premium bedding
  • 206 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Single Beds

View all photos for Luxury Penthouse, 3 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Luxury Penthouse, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Dining table
LED TV
3 bedrooms
Premium bedding
  • 206 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Single Beds OR 1 King Bed

View all photos for Luxury Penthouse, 2 Bedrooms

Luxury Penthouse, 2 Bedrooms

Luxury Penthouse, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Dining table
LED TV
2 bedrooms
Premium bedding
  • 122 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Mini-fridge
LED TV
Separate bedroom
Premium bedding
Private bathroom
Hairdryer
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Map
8 Palm Boulevard, New Town Centre, Umhlanga, KwaZulu-Natal, 4320

What's nearby

  • Gateway Theatre of Shopping - 4 min walk - 0.4 km
  • KwaZulu-Natal Sharks Board - 8 min walk - 0.7 km
  • Umhlanga Lighthouse - 3 min drive - 2.7 km
  • Umhlanga Main Beach - 9 min drive - 3.0 km
  • Umhlanga Rocks Beach - 11 min drive - 3.3 km

Getting around

  • Durban (DUR-King Shaka Intl.) - 15 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Ocean Basket - ‬2 min walk
  • ‪Augusta Spur - ‬4 min walk
  • ‪My Diners - ‬4 min walk
  • ‪Cuba Lounge - ‬3 min walk

About this property

Royal Palm Hotel

When you stay at Royal Palm Hotel, you'll be within a 10-minute drive of Durban Beach and Umhlanga Rocks Beach. Guests can visit the spa to indulge in massages, aromatherapy or manicures and pedicures, and DISH Restaurant serves breakfast, lunch and dinner. A bar/lounge, a fitness centre and a sauna are other highlights.

Languages

Afrikaans, English, Xhosa, Zulu

At a glance

Hotel size

  • 94 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: 9:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (ZAR 65 per day)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Beach nearby
  • Whale watching nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (3315 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • Shopping centre on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini fridge
  • Microwave
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Spa Royale has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

DISH Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately ZAR 215 to 215 for adults and ZAR 100 to 190 for children
  • Airport shuttle service is offered for an extra charge of ZAR 350 per person (one-way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 6 and 12 costs ZAR 175 (one-way)

Parking

  • Covered self-parking costs ZAR 65 per day

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Three Cities Royal Palm
aha Royal Palm Hotel Umhlanga
Three Cities Royal Palm Hotel Umhlanga
Three Cities Royal Palm Umhlanga
aha Royal Palm Umhlanga
aha Royal Palm
Three Cities Royal Palm Hotel
Royal Palm Hotel Umhlanga
Royal Palm Umhlanga
aha Royal Palm Hotel
Royal Palm Hotel Hotel
Royal Palm Hotel Umhlanga
Royal Palm Hotel Hotel Umhlanga

Frequently asked questions

Does Royal Palm Hotel offer free cancellation for a full refund?
Yes, Royal Palm Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Royal Palm Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Royal Palm Hotel?
Yes. Self-parking costs ZAR 65 per day.
Is an airport shuttle service offered by Royal Palm Hotel?
Yes, an airport shuttle is available. The charge is ZAR 350 per person one-way.
What are the check-in and check-out times at Royal Palm Hotel?
Check-in start time: 2 PM; check-in end time: 9:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Royal Palm Hotel?
No, this hotel doesn't have a casino, but Sibaya Casino (9-min drive) and Suncoast Casino and Entertainment World (11-min drive) are both nearby.
What is there to do at Royal Palm Hotel and nearby?
Royal Palm Hotel has a spa and a steam room.
Are there restaurants at or near Royal Palm Hotel?
Yes, there's an on-site restaurant, DISH Restaurant.
What's the area around Royal Palm Hotel like?
Royal Palm Hotel is in the heart of Umhlanga, a short 4-minute walk from Gateway Theatre of Shopping and 8 minutes' walk from KwaZulu-Natal Sharks Board.

Royal Palm Hotel Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

Disappointed
The rooms are spacious however maintenance of the hotel and rooms are not 4 star standard. Hotel lobby and lifts are dirty. The rooms carpets are filthy. Some of the furniture needs to be replaced. The staff are extremely rude unfriendly. The only positive is the location
Jolene, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

K, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Verona, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Feroze, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Home away from home
Royal palm hotel very much welcoming beautifully laid up
Lorraine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Verona, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shamikah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location
Ron, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good stay
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Mohendran, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great room
Great room, everything you need
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The check in was seamless and they even ended upgrading us to a 3 bedroom free of charge. The rooms were clean and modern and conveniently situated within walking distance of Gateway. Great stay!
Agent, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Justice, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

hlulani, 5-night trip
Verified Expedia guest review

8/10 Very good

Vasuthdaven, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ian A, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location,spacious room,wonderful service
lauren, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shivani, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Neat and tidy friendly staff! situated right at gateway mall easy access to restaurants and shopping! after all a pleasant stay thank you 😊
Coreen, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Harry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nirvana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MJ, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Stan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

nkosinathi, 2-night trip
Verified Hotels.com guest review