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Porta Hotel del Lago

3.5 star property
Family-friendly hotel with outdoor pool, near Lake Atitlán

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Photo gallery for Porta Hotel del Lago

Property grounds
Lake
Lake View Premium Room
Exterior
Aerial view
By the lake, Porta Hotel del Lago offers a tranquil retreat with an airport shuttle, poolside bar and a relaxing spa tub. Unwind on the sun-kissed terrace or take advantage of free WiFi in public areas.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Sauna
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
The current price is NZ$272
includes taxes & fees
2 Apr - 3 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Lake View Premium Room

Lake View Premium Room | Lake view

Lake View Premium Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Room

Garden Room

Garden Room

Highlights

Balcony
Free cots/infant beds
TV
Blackout curtains
Portable fan
Premium bedding
Hairdryer
Private bathroom
  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Second Floor

Room Second Floor

Room Second Floor

Highlights

Balcony
Free cots/infant beds
TV
Blackout curtains
Portable fan
Premium bedding
Hairdryer
Private bathroom
  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Room

Television

Lake View Room

Highlights

Balcony
Free cots/infant beds
TV
Blackout curtains
Portable fan
Premium bedding
Hairdryer
Private bathroom
  • 26 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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8.8 out of 10, Excellent, 377 reviews
The price is NZ$363
includes taxes & fees
4 Apr - 5 Apr
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About the area

Map
2a Avenida 06-17 Zona 2, Panajachel, Solola

What's nearby

  • Lake Atitlán - 4 min walk - 0.4 km
  • Azul Maya Archaeological Museum - 6 min walk - 0.6 km
  • Casa Cakchiquel Arts Center - 7 min walk - 0.6 km
  • Church of Saint Francis - 14 min walk - 1.2 km
  • Panajachel Municipal Market - 15 min walk - 1.3 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 115 min drive
  • Guatemala City (GUA-La Aurora Intl.) - 43.3 miles/69.6 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Little Spoon - ‬5 min walk
  • ‪Sunset Bar - ‬4 min walk
  • ‪Restaurante El Cayuco - ‬5 min walk
  • ‪Restaurante el chaparral - ‬10 min walk
  • ‪Guajimbos - ‬9 min walk

About this property

Porta Hotel del Lago

Porta Hotel del Lago features a free kids' club and puts you within a five-minute walk of Lake Atitlán. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar and a fitness centre are other features. Fellow travellers say great things about the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • 4 meeting rooms
  • Conference centre (4725 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Bike parking
  • Spa services
  • Hot tub
  • Sauna
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 95
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Premium cable channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 7 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 12 to 20 for adults and USD 10 to 15 for children
  • Airport shuttle service is offered for an extra charge of USD 200 per person (one-way)

Renovations and closures

The property will be renovating from 1 May 2025 to 15 October 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel

Frequently asked questions

Does Porta Hotel del Lago offer free cancellation for a full refund?

Yes, Porta Hotel del Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Porta Hotel del Lago?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Porta Hotel del Lago?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Porta Hotel del Lago?

Yes, there's free self parking. Electric car charging is available.

Is an airport shuttle service offered by Porta Hotel del Lago?

Yes, an airport shuttle is available. The charge is USD 200 per person one-way.

What are the check-in and check-out times at Porta Hotel del Lago?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Porta Hotel del Lago and nearby?

Have fun with activities such as cycling, boat tours and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Porta Hotel del Lago also has a sauna and a fitness centre, as well as a garden.

Are there restaurants at or near Porta Hotel del Lago?

Yes, there's an on-site restaurant.

Does Porta Hotel del Lago have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Porta Hotel del Lago like?

Porta Hotel del Lago is a short 4-minute walk from Lake Atitlán and 7 minutes' walk from Casa Cakchiquel Arts Center. Travellers love the hotel's prime location.

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Porta Hotel del Lago Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

I have stayed at this hotel over the years and it's a great place.
Sam, 2-night trip

10/10 Exceptional

Wonderful view, friendly staff
George, 1-night trip

8/10 Very good

The hotel is clean and well maintained, everyone is well mannered, helpful and friendly. The view from the hotel to the lake it’s beautiful
Ana, 2-night trip

10/10 Exceptional

The nicest hotel in the area, staff was very friendly which is not common here. The bed amazing!
RONALD, 1-night trip

10/10 Exceptional

Good place to stay
Juan, 2-night trip

8/10 Very good

Gorgeous Hotel, our view of the lake was gorgeous, I think the AC could be improved but overall great stay!
Alan, 2-night trip

8/10 Very good

3.5 stars property
jaime, 2-night trip

10/10 Exceptional

Good place
William, 1-night trip

10/10 Exceptional

Beautiful hotel and room! Service was great!
John, 2-night trip

8/10 Very good

The place was nice
Osvaldo, 2-night trip

8/10 Very good

I enjoyed very much the services, the staff were very helpful and caring.
Susana, 1-night trip

10/10 Exceptional

Wonderful service.
Aniceta, 2-night trip

10/10 Exceptional

Great room with beautiful views. Everything was close by and the service was great!
Jocelyn, 2-night trip

10/10 Exceptional

I especially liked the bed mattress and the bed sheets that felt great.
Andrew, 2-night trip

10/10 Exceptional

Beautiful hotel, friendly staff and great views!
Lina, 3-night trip

10/10 Exceptional

Great service
overall everything was great.
Shehzad, 2-night trip

8/10 Very good

It was within walking distance to some restaurants. The staff was very friendly and helpful.
Marie, 3-night trip

10/10 Exceptional

Staff was very nice and helpful, felt really safe and would stay at this hotel again.
David, 2-night trip

10/10 Exceptional

Great views of the lake, good service
Rosa, 2-night trip

10/10 Exceptional

Great location and the staff was great
sandra, 2-night trip

10/10 Exceptional

We liked all in general!
Alfonso, 2-night trip

10/10 Exceptional

Nice hotel in a great location!
Lance, 2-night trip

6/10 Good

Decent place right on the lake. The walls are paper thin, so you can hear everything & the pool was under construction unfortunately when I was there, so lots of noise during the day — but a newer style place that had a good restaurant & friendly staff and walkable to the beachfront/restaurants with an awesome view of the lake/volcanos
Benjamin, 4-night trip

8/10 Very good

Property was clean and staff very polite
Edgar, 2-night trip

10/10 Exceptional

I like the view, the tranquility, the staff was helpful
Miriam, 2-night trip