See all properties

Holiday Inn Express Surprise by IHG

2.5 star property
Surprise hotel with outdoor pool and 24-hour fitness

Choose dates to view prices

Photo gallery for Holiday Inn Express Surprise by IHG

Exterior
Exterior
Outdoor pool, open 8:00 AM to 10 PM, pool loungers
1 bedroom, in-room safe, desk, blackout curtains
Room amenity
At Holiday Inn Express Surprise, an IHG Hotel, fuel up for the day with a breakfast buffet. Unwind in the spa tub or soak up some sun by the outdoor pool with comfortable loungers. With free WiFi and concierge services, this hotel is a perfect blend of relaxation and convenience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Non-smoking
  • Gym
  • Laundry facilities
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • 24-hour fitness centre
  • Hot tub
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Water dispenser
  • Laundry service

Feel at home (6)

  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is NZ$176
includes taxes & fees
6 Aug - 7 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(70 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed - queen
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(69 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible (Mobility)

Standard Room, Accessible (Mobility)

Standard Room, Accessible (Mobility)

7.2 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed - king
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Phoenix-Surprise

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
9.2 out of 10, Wonderful, 1,004 reviews
The price is NZ$167
includes taxes & fees
13 Jul - 14 Jul
Hampton Inn & Suites Phoenix-Surprise
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
16540 N Bullard Ave, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 8 min walk - 0.8 km
  • Banner Del E Webb Medical Center - 4 min drive - 3.0 km
  • Luke Air Force Base - 15 min drive - 15.4 km
  • Westgate Entertainment District - 20 min drive - 22.5 km
  • State Farm Stadium - 20 min drive - 23.3 km

Getting around

  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 35 min drive
  • Sky Harbor International Airport (PHX) - 48 min drive

Restaurants

  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Bonfire Craft Kitchen & Tap House - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Red Robin - ‬3 min drive

About this property

Holiday Inn Express Surprise by IHG

When you stay at Holiday Inn Express Surprise by IHG, you'll be within a 15-minute drive of Peoria Sports Complex. For a bit of exercise, you can visit the 24-hour fitness centre, or go for a swim in the outdoor pool. A hot tub and a snack bar/deli are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 115 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 2:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Snack bar/deli
  • Water dispenser

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby
  • Fishing nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • Assistive listening devices available
ROOM

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
MONETIZATION_ON

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Hotel Surprise
Holiday Inn Express Surprise
Holiday Inn Express Surprise Hotel Surprise
Holiday Inn Express Surprise Hotel
Holiday Inn Surprise
Holiday Inn Surprise
Surprise Holiday Inn
Surprise Holiday Inn
HELP_OUTLINE

Frequently asked questions

Does Holiday Inn Express Surprise by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Surprise by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Surprise by IHG?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10 PM.

Are pets allowed at Holiday Inn Express Surprise by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express Surprise by IHG?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Holiday Inn Express Surprise by IHG?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an on-site casino at Holiday Inn Express Surprise by IHG?

No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (18-min drive) is nearby.

What is there to do at Holiday Inn Express Surprise by IHG and nearby?

Have fun with nearby activities such as fishing, hiking and horse riding. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Holiday Inn Express Surprise by IHG also has a 24-hour fitness centre.

What's the area around Holiday Inn Express Surprise by IHG like?

Holiday Inn Express Surprise by IHG is a short 8-minute walk from Surprise Stadium and 14 minutes' walk from Surprise Tennis Center. Travellers say that the hotel is in a great location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Holiday Inn Express Surprise by IHG Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Bed
Location
Amenities
Shower
Family friendly
Bathroom
Value

What guests liked

  • Breakfast was great, plentiful, and had a wide selection of hot and cold options. (59 reviews)
  • The property is conveniently located near various restaurants and dining options, including a highly-recommended on-site restaurant. (7 reviews)
  • The pool was heated, clean, and fully stocked with clean towels, making it a great amenity for guests. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10

Check-in was quick and easy, and the room itself was clean and comfortable.
1-night trip

10/10

Very friendly, clean rooms with very comfortable beds and heated pool
1-night trip

8/10

It was a good stay. Rooms are spacious. The pool is small. Front desk personnel very helpful.
3-night trip

10/10

Our stay was amazing, the staff were awesome and very friendly. We definitely will be back
1-night trip

10/10

One of the best stays i had at a hotel....the breakfast with turkey sausage on buffet was nice especially for people like myself that dont eat pork
2-night trip

10/10

Great property for staycation
1-night trip

10/10

Great place to stay for convenience to Spring Training.
7-night trip

10/10

The staff was very friendly and helpful. We arrived early and were hoping to be able to get a room so our things would not cook in the Phoenix heat in our car. Delaney was very helpful and was able to check us in early. The hotel is in a great area for walking around in the morning. Close to a park with a lake and library. We felt very safe in the area as it is close to many public areas in the Surprise area. Lots of nearby eating places and a nice hotel. We will stay there again on future visits.
1-night trip

10/10

The property was well lit and felt safe to walk around with my dog. Room was super clean and breakfast was hot and tasted great.
1-night trip

10/10

Easy to walk excellent service excellent breakfast
4-night trip

10/10

The staff at your hotel was helpful and very friendly!
1-night trip

10/10

Everything was perfect!
4-night trip

10/10

Loved this hotel! Here for Royals spring training and could walk to the games!!
4-night trip

10/10

Such a nice place
1-night trip

10/10

Johnny was great!
1-night trip

10/10

Great staff, delicious breakfast, nice pool & jacuzzi.
3-night trip

10/10

Front desk was incredibly nice and helpful.
1-night trip

10/10

Great place to stay in Surprise AZ
2-night trip

8/10

Everything was great. Staff, facility, housekeeping all did a great job. The only complaint I have is the air con Dion unit made a lot of noise.
3-night trip

10/10

Great location, great accommodations
1-night trip

10/10

Check in was super fast & easy & lady was very nice. Breakfast was great & plentiful! Very inviting atmosphere & super clean rooms
1-night trip

10/10

Nice place to stay
1-night trip

10/10

Great location for our visit to Surprise. Parks, shopping and dining options nearby.
1-night trip

10/10

This hotel was very clean. The breakfast was varied, well stocked, and tasty. Every staff member was pleasant and always helpful.
4-night trip

10/10

Great hotel. Clean, friendly staff. Good breakfast. Nice location.
2-night trip