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Au Royal Hôtel

2.0 star property
Wake up to the charming streets of Bastide Saint-Louis. Savor an energizing breakfast on the picturesque terrace.

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Photo gallery for Au Royal Hôtel

Quadruple Room
Standard Room
Reception
Property entrance
Terrace/patio
Nestled in Bastide Saint-Louis, Au Royal Hôtel offers a warm atmosphere with a lovely terrace and convenient in-room WiFi. Start your day with an energizing breakfast or store your luggage securely.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Non-smoking
  • Free WiFi

Main amenities (5)

  • Housekeeping (on request)
  • Breakfast available
  • Terrace
  • Luggage storage
  • Limited hour front desk

Feel at home (5)

  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Premium bedding
  • Hairdryer
The current price is NZ$102
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

Highlights

Heating
Flat-screen TV
Ceiling fan
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Digital channels
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Digital channels
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Digital channels
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Digital channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room

Highlights

Heating
Flat-screen TV
Ceiling fan
Premium bedding
Shower/bath combination
Hairdryer
Private bathroom
Digital channels
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior

Hotel de la Bastide

  • Free WiFi
  • Air conditioning
  • Bar
  • Non-smoking
8.4 out of 10, Very good, (244)
The price is NZ$109
includes taxes & fees
19 Feb - 20 Feb
Hotel de la Bastide
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About the area

Map
22 Boulevard Jean Jaurès, Carcassonne, Aude, 11000

What's nearby

  • Pont-Neuf de Carcassonne - 6 min walk
  • Canal du Midi Harbor Master's Office - 7 min walk
  • Historic Fortified City of Carcassonne - 14 min walk
  • Aude Gate - 18 min walk
  • Château Comtal - 18 min walk

Getting around

  • Carcassonne (CCF-Pays Cathare) - 5 min drive
  • Castres (DCM-Mazamet) - 55 min drive
  • Carcassonne Station - 8 min walk
  • Couffoulens Station - 9 min drive
  • Verzeille Station - 18 min drive

Restaurants

  • ‪Picnic Cafe - ‬5 min walk
  • ‪Le Cathare - ‬3 min walk
  • ‪Bistro Blasco - ‬5 min walk
  • ‪Sushi Boat - ‬4 min walk
  • ‪Le Carnot - ‬4 min walk

About this property

Au Royal Hôtel

Located near a train station, Au Royal Hôtel is a great choice for a stay in Carcassonne.

Languages

English, French

At a glance

DONE

Hotel size

    • 19 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 7:00 PM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 2:00 PM - 7 PM
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) are not allowed
    • No cots (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property
    • No alcohol served on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–9:30 AM

What to do

  • Bike rentals nearby

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Terrace

Accessibility

  • Step-free path to entrance

Room amenities

Be entertained

  • 59-cm flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

More

  • Housekeeping (on request)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 8 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 5 per pet, per day

Policies

This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Au Royal
Au Royal Carcassonne
Au Royal Hôtel
Au Royal Hôtel Carcassonne
Hotel Au Royal
Au Royal Hôtel Hotel
Au Royal Hôtel Carcassonne
Au Royal Hôtel Hotel Carcassonne

Frequently asked questions

Does Au Royal Hôtel offer free cancellation for a full refund?

Yes, Au Royal Hôtel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Au Royal Hôtel?

Yes, pets are welcome. There's a charge of EUR 5 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Au Royal Hôtel?

Sorry, there's no on-site parking at Au Royal Hôtel.

What are the check-in and check-out times at Au Royal Hôtel?

Check-in start time: 2:00 PM; check-in end time: 7:00 PM. Check-out time is 11:00 AM.

What is there to do at Au Royal Hôtel and nearby?

Have fun during the warmer months with activities nearby such as cycling.

What's the area around Au Royal Hôtel like?

Au Royal Hôtel is in Bastide Saint-Louis, a short 8-minute walk from Carcassonne Station and 6 minutes' walk from Pont-Neuf de Carcassonne.

Au Royal Hôtel Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Fair

Few days away
Very antiquated, shower curtain smelled. The lady in charge/owner was lovely though, helpful, and spoke English.
G, 4-night trip

8/10 Very good

Lovely mini break
Great stay for two nights in lovely Carcassonne. Hotel was basic but adequate for short stay. Friendly staff, esp. the lady at reception.
2-night trip

8/10 Very good

Music Festival
Madame on the reception was very welcoming. Happy to help with any issues. Informative. Housekeeping was excellent. Wouldn’t hesitate to stay again. Also easy access to Carcassonne town & City Medieval. Bus stop just outside which was easy to use. 😀
Christopher, -1-night trip

4/10 Fair

3 nights in Au Royal
Rather disappointing and did not live up to the photos. Hotel is advertised as with parking, but this is simply not true. The parking in Carcassonne can only be described as a nightmare and a long drive round trying to find a space (not at the hotel as there are non available) is a regular occurrence. Room wasn't particularly clean and there is next to no storage space, meaning living out of a suitcase. Staff are very friendly, but this is the only real plus.
True picture of outside hotel Au Royal
This is the storage space available
Cleanliness?
Bathroom wasn't the cleannist
Andrew, 3-night trip

2/10 Poor

Dirty conditionlights not working
Leroy, 1-night trip

2/10 Poor

A fuir...
Déception totale. Inconcevable pour un 2 étoiles ! Chambre médiocre, état déplorable.
isabelle, 1-night trip

8/10 Very good

Bon hôtel en centre ville
Hôtel correct, bon séjour dans l'ensemble. Confort assez rustique. Le plus : sa situation en plein centre ville.
Josiane, 1-night trip

10/10 Exceptional

駅からシテに行く途中にあるシンプルなホテルです。便利な場所にあり、比較的静かなので泊まるだけなら十分でした
Takashi, 2-night trip

10/10 Exceptional

Noah, 2-night trip

10/10 Exceptional

Hôtel confortable au cœur de la ville.
Très bon séjour, chambres confortables et pratiques. L'hôtel est idéalement situé et la gérante est de très bon conseil sur les activités à faire pour découvrir Carcassonne. Literie très confortable, nous avons très bien dormi. Malgré la feria qui se tenait en centre ville nous étions au calme.
Azmer, 2-night trip

8/10 Very good

Martine, 7-night trip

6/10 Good

Personale molto gentile. Camera pulita
Alida, 1-night trip

4/10 Fair

Alejandro, 1-night trip

6/10 Good

Bon accueil
Très bon accueil mais hôtel vieillissant
Florence, 1-night trip

8/10 Very good

Agréable
Cet hôtel est bien situé et proche des commerces Un peu vieillot il est resté dans son jus et sans climatisation mais l’accueil a été très chaleureux et notre hôtesse nous a très bien conseillé sur les parkings et restaurants … on oublie les inconforts
Elisabeth, 3-night trip

8/10 Very good

Posizione comoda sia per la stazione che per il castello e il centro citta. Camera con bagno pulita e spaziosa . Colazione discreta. Personale gentile
Francesca, 1-night trip

10/10 Exceptional

gwenaelle, 1-night trip

4/10 Fair

Habitación antigua y sucia
La habitación que nos dieron era muy antigua, baño con baldosas repintadas y cortina de ducha sucia. Faltaba luz en los apliques de la cama. Sabanas con alguna rasgadura y somier viejo y sucio. Estuvimos solo un noche, afortunadamemte. Lo mejor, su ubicación.
Salvador, 1-night trip

4/10 Fair

Frédéric, 1-night trip

10/10 Exceptional

LUCIENNE, 1-night trip

6/10 Good

Hotel gut gelegen zur Innenstadt.
1-night trip

6/10 Good

Séjour Royal hôtel
Chambre : literie confortable mais éclairage trop faible pour lire. Son TV trop bas. Douche : j'aurais préféré une douche à l'italienne ou il y a moins de risque de chute. Les sièges de la salle à manger un peu petits pour des adultes.
Patricia, 3-night trip

6/10 Good

James, 1-night trip

10/10 Exceptional

Christine, 1-night trip

10/10 Exceptional

Sabina, 1-night trip