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The Fives Beach Hotel - Á la Carte All Inclusive

4.5 star property
Upmarket beachfront property with spa, near Gran Coyote Golf

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7 outdoor pools, pool umbrellas, pool loungers
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1 bedroom, premium bedding, pillow-top beds, free minibar items
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On the shores of Playa del Carmen, The Fives Beach Hotel & Residences - All Inclusive offers a luxurious beach escape. Unwind at one of 7 pools, indulge in a spa treatment or dine at one of 10 restaurants serving seafood and international cuisine. Guests rave about the helpful staff and stunning beach locale.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Parking available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 10 restaurants and 3 poolside bars
  • 7 bars/lounges
  • Full-service spa
  • 7 outdoor pools
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 24-hour fitness centre
  • Outdoor tennis court
  • Sauna

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Separate bedroom
The current price is NZ$767
includes taxes & fees
22 Jun - 23 Jun

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for One Bedroom Penthouse Suite

One Bedroom Penthouse Suite

One Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Minibar (some free items)
LCD TV
Pillow-top bed
  • 104 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse Suite

LCD TV, DVD player, iPod dock

Two Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
2 bedrooms
Pillow-top bed
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, pillow-top beds, free minibar items

Deluxe Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
Pillow-top bed
Premium bedding
  • 49 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Swim Up Suite

One Bedroom Swim Up Suite | Living area

One Bedroom Swim Up Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Minibar (some free items)
LCD TV
Separate bedroom
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Penthouse Suite

Three Bedroom Penthouse Suite

Three Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Minibar (some free items)
LCD TV
Pillow-top bed
  • 200 sq m
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for One Bedroom Suite

LCD TV, DVD player, iPod dock

One Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Minibar (some free items)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

1 bedroom, premium bedding, pillow-top beds, free minibar items

Three Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Minibar (some free items)
LCD TV
  • 144 sq m
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

LCD TV, DVD player, iPod dock

Two Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Minibar (some free items)
LCD TV
  • 107 sq m
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

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Exterior

The Royal Haciendas All Inclusive

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 1,788 reviews
The price is NZ$425
includes taxes & fees
19 Jun - 20 Jun
The Royal Haciendas All Inclusive
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About the area

Map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710

What's nearby

  • Gran Coyote Golf - 3 min drive - 2.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 4.6 km
  • Quinta Avenida - 8 min drive - 6.0 km
  • Playa del Carmen Main Beach - 9 min drive - 6.0 km
  • Punta Esmeralda Beach - 10 min drive - 3.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive
  • Tulum Intl. Airport (TQO) - 107 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.7 miles/20.4 km
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬19 min walk
  • ‪Privilege Lounge - ‬14 min walk
  • ‪Piano Bar - ‬4 min drive
  • ‪Restaurante Hacienda - ‬18 min walk

About this property

The Fives Beach Hotel - Á la Carte All Inclusive

At The Fives Beach Hotel - Á la Carte All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 10-minute drive of Quinta Avenida. 7 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. SEA OLIVE, one of 10 restaurants, offers ocean views, and serves lunch and dinner. Other highlights at this luxurious property include 3 poolside bars, a nightclub and a free kid's club. Fellow travellers love the helpful staff and beach location.

All-inclusive

All-inclusive room rates at The Fives Beach Hotel - Á la Carte All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, French, German, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 662 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • On-site self-parking (USD 10 per night)
    • On-site valet parking (USD 10 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site

Off-site

    • Shopping centre shuttle*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • 10 restaurants
  • 7 bars/lounges
  • 3 poolside bars
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Beach club (surcharge)
  • Tennis lessons
  • Fitness classes
  • Yoga classes
  • Volleyball
  • Kayaking
  • Parasailing
  • Personal watercraft (motorised)
  • Snorkelling
  • Free use of nearby fitness centre
  • Ecotours nearby
  • Golfing nearby
  • Cave exploring nearby
  • Boat tours nearby
  • Scuba-diving nearby
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • 7 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchair-width doorways
ROOM

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Furnished balcony/patio

Freshen up

  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
STAR_OUTLINE

Special features

Spa

The on-site spa has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

SEA OLIVE – Overlooking the ocean, this restaurant serves lunch and dinner.
Pisco Nikkei & Raw Bar – Overlooking the ocean, this restaurant specialises in seafood and serves lunch and dinner. Open daily.
FLAVOURS – This family restaurant serves breakfast and dinner. Open daily.
AREZZO – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Oriola Beach Club Grill – This beachfront restaurant only serves lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Shopping centre shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self-parking costs USD 10 per night
  • Valet parking costs USD 10 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism
HELP_OUTLINE

Frequently asked questions

Does The Fives Beach Hotel - Á la Carte All Inclusive offer free cancellation for a full refund?

Yes, The Fives Beach Hotel - Á la Carte All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Fives Beach Hotel - Á la Carte All Inclusive?

Yes, there are 7 outdoor pools and a children's pool.

Are pets allowed at The Fives Beach Hotel - Á la Carte All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Fives Beach Hotel - Á la Carte All Inclusive?

Yes. Self-parking costs USD 10 per night. Valet parking costs USD 10 per night.

What are the check-in and check-out times at The Fives Beach Hotel - Á la Carte All Inclusive?

Check-in start time: 3 PM; check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at The Fives Beach Hotel - Á la Carte All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (9-min drive) is nearby.

What is there to do at The Fives Beach Hotel - Á la Carte All Inclusive and nearby?

Have fun with on-site activities such as kayaking, parasailing and snorkelling and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 7 outdoor swimming pools. The Fives Beach Hotel - Á la Carte All Inclusive also has 3 poolside bars, 7 bars and a nightclub, as well as a 24-hour fitness centre, a sauna and an arcade.

Are there restaurants at or near The Fives Beach Hotel - Á la Carte All Inclusive?

Yes, there are 10 on-site restaurants, featuring al fresco dining, seafood and ocean views.

Does The Fives Beach Hotel - Á la Carte All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around The Fives Beach Hotel - Á la Carte All Inclusive like?

The Fives Beach Hotel - Á la Carte All Inclusive is a short 9-minute walk from Playa Xcalacoco and 11 minutes' walk from Chun-Zumbul (diving site).

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The Fives Beach Hotel - Á la Carte All Inclusive Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Booking
Buffets
Children
Family friendly
Trip

What guests liked

  • The property features numerous pools, many of which were described as clean, great, and underutilized, providing a wonderful experience for guests. (35 reviews)
  • The beach at this property is well-kept, beautiful, and perfect for relaxation with plenty of activities and amenities. (35 reviews)
  • The restaurants offered a wide variety of high-quality food options with excellent dining experiences at every meal. (20 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Amazing hotel, room service not so great, wait time too long.
Yuan Yuan, 7-night trip

10/10 Exceptional

Great holiday at The Fives!
Justin, 7-night trip

10/10 Exceptional

Great place
Chad Ross, 7-night trip

10/10 Exceptional

Great resort. Very clean and the food was always consistently high quality.
Shawn, 5-night trip

10/10 Exceptional

Amazing environment and staff. Above and beyond customer service. Food was all amazing and never felt overwhelmingly busy due to the layout of the resort.
Emilie, 5-night trip

6/10 Good

Better Places Out There...

Our room had a water leak from the kitchen ceiling and not being able to make restaurant reservations is a turn off. The beach is not as nice as it looks on the pictures.
Paulo, 4-night trip

10/10 Exceptional

I really appreciate the staff and the room I was given if I ever come back I hope I get the same room
Abel, 3-night trip

10/10 Exceptional

The food most of all was perfect, the gardens and grounds were clean and super well maintained!
Leanne, 7-night trip

10/10 Exceptional

The whole Hotel was at a great location, great food and great staff.
Adrian M, 5-night trip

8/10 Very good

Eric at the front desk outside was amazing!
Mary Elizabeth, 3-night trip

10/10 Exceptional

Everything was excellent.
Jason L, 8-night trip

10/10 Exceptional

Exceeded expectations

This was our first trip to Mexico and our first time staying in an all-inclusive resort. From the moment we arrived we were greeted with phenomenal service; bags were checked, drinks offered, and escorted to our Ambassador. The staff were amazing and made the stay worth it! The two-bedroom suite was huge and much more than we needed for four people - but we are glad that our teenagers were able to have their own space. The only complaint I have were the wait times at restaurants, but that was resolved quickly by either going at 5:30pm or after 8:30pm.
Jaclyn, 4-night trip

6/10 Good

Very polarized… either very very good, or much less so… most staff were great! A couple not so much, and aspects to the hotel were “challenged” to say the least.
Gregory, 3-night trip

10/10 Exceptional

Pool, beach, property was excellent! Lots of food options. Service was great. Had some entertainment at night but was lacking during the day at the pool and beach. Need to change the music they play during the day at the pool/ beach.
Helen, 5-night trip

10/10 Exceptional

This was my second time here and I love it. Can’t wait for the next one. I would like to try other resorts as well but this one is absolutely enjoyable. Staff is awesome
Manny, 7-night trip

10/10 Exceptional

Great experience.
Priscilla, 5-night trip

10/10 Exceptional

The staff is amazing. The view is stunning and the food is perfection.
rob, 6-night trip

10/10 Exceptional

This place was amazing, super friendly, food was great and super clean, lots of fun activities during the day and evening
Daniel, 3-night trip

10/10 Exceptional

The staff in the beachfront part were amazing. My husband got sick and they took care of us and we’re so helpful. They all It was great.
Deanna, 6-night trip

6/10 Good

The Place was quite but had plumbing issues with the jacuzzi drain not working properly and holding water.
Julio C, 4-night trip

10/10 Exceptional

Incredible food, loved the property, all staff were very friendly and helpful.
Brianna, 7-night trip

8/10 Very good

We enjoyed our six-night stay at The Fives Beach & Residences. We stayed in a two-bedroom suite as we are a family of six. We appreciated that the suite had balconies. We liked the location of our suite (villa nine) -- next time I think I'd ask for a ground level suite facing a pool and I might ask for one of the newer buildings as the original villas are a bit dated now. We really enjoyed the pools at the resort and also our time on the beach. It's fun to walk along the sand and check out the beachfront of other hotels -- I like that the beach is very open. The hotel restaurants are mostly good, with, very importantly, attention to food safety -- nobody in our party got sick (and you do hear a lot of food sickness stories from Mexico lately). We did a snorkel express excursion to the nearby reef and were treated so well by the guides. I would recommend this resort to families with a range of ages -- it was good for our children and teens. Pluses: lots of pool/beach towels available, friendly staff, beautiful pools.
Catherine, 6-night trip

6/10 Good

Property shows clear signs of lack of maintenance throughout the property. My room had damaged shower controls, cracked/chipped tiles. The ice cream store has, what looks like, mold growing on one of the walls where water is intruding when it rains.
Hans, 3-night trip

6/10 Good

Very friendly staff but they need clearer instructions for dining. Also the room’s shower did not work properly. Beach staff were wonderful.
Vilma, 4-night trip

10/10 Exceptional

Excellent dinning options.
Jennifer L, 5-night trip