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Magic Xcacel

4.5 star property
Luxury hotel in Tulum with spa and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Magic Xcacel

Outdoor pool
View from property
Boating
Egyptian cotton sheets, premium bedding, down duvets
Garden

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Free parking
  • Laundry facilities
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Beach shuttle
  • Garden
  • Front desk safe
  • Snack bar/deli
Feel at home
  • Babysitting (surcharge)
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Premium bedding

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Double Room

Family Double Room

Family Double Room

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Hypo-allergenic bedding
Egyptian cotton bed sheets
Down duvet
Portable fan
  • 35 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Hypo-allergenic bedding
Egyptian cotton bed sheets
Down duvet
Portable fan
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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The price is NZ$233
includes taxes & fees
5 Dec - 6 Dec
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About the area

Map
Avenida Balché, Mza 8 Lote 11 y 12, Tulum, QROO, 77776

What's nearby

  • Xcacel Beach - 8 min walk - 0.7 km
  • Xel-Há Park - 9 min drive - 5.5 km
  • Riviera Maya Golf Club - 10 min drive - 9.1 km
  • Akumal Beach - 14 min drive - 9.6 km
  • Dos Ojos Cenote - 15 min drive - 8.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 69 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 87 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 30.6 miles/49.2 km
  • Beach shuttle (surcharge)

Restaurants

  • ‪Restaurant Kukulkan - ‬9 min drive
  • ‪Restaurante Arlequin - ‬10 min drive
  • ‪Vela Sur - ‬9 min drive
  • ‪Piscis snack bar - ‬10 min drive
  • ‪Los Corales - ‬9 min drive

About this property

Magic Xcacel

At Magic Xcacel, you'll be within a 15-minute drive of Xel-Há Park and Tulum National Park. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, facials or manicures and pedicures. An outdoor pool, a bar/lounge and a snack bar/deli are other highlights at this luxurious hotel.

Languages

English, Spanish

At a glance

Hotel size

  • 6 rooms

Arriving/Leaving

  • Check-in start time: noon; check-in end time: 3:00 AM
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 3:00 AM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free secured, uncovered on-site valet parking
  • Free secured, uncovered on-site extended parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options
  • Free off-site parking within 3 ft

Off-site

  • Beach shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Beach shuttle (surcharge)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Beach shuttle (surcharge)
  • Bike hire
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Home comfort

  • Portable fan

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • In-room massage
  • Garden
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)

Food and drink

  • Chef
  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and facials.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Spa fee: USD 85 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 25 for adults and USD 18 for children
  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of 50 per cent of room rate (subject to availability)
  • Laundry facilities are available for an extra charge of USD 45 per night

Renovations and closures

This property will be closed from 3 January 2024 to 10 November 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for USD 15.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 84300783

Also known as

Magic Xcacel Hotel
Magic Xcacel Tulum
Magic Xcacel Hotel Tulum

Frequently asked questions

Is Magic Xcacel currently open?
This property will be closed from 3 January 2024 to 10 November 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
Does Magic Xcacel offer free cancellation for a full refund?
Yes, Magic Xcacel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Magic Xcacel?
Yes, there's an outdoor pool.
Are pets allowed at Magic Xcacel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Magic Xcacel?
Yes, there's free valet and extended parking.
What are the check-in and check-out times at Magic Xcacel?
Check-in start time: noon; check-in end time: 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Magic Xcacel and nearby?
Magic Xcacel has a spa and an outdoor pool, as well as a garden.
Are there restaurants at or near Magic Xcacel?
Yes, there's an on-site restaurant.
Does Magic Xcacel have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Magic Xcacel like?
Magic Xcacel is located a short 8-minute walk from Xcacel Beach.

Magic Xcacel Reviews

Reviews

9.0

Wonderful

10/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

10/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

スタッフのサービスが最高
??, 2-night family trip
Verified Expedia guest review

8/10 Very good

Loreto Martin, 1-night trip
Verified Hotels.com guest review