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Costa Sol Hotel & Villas

3.0 star property
Family-friendly hotel with outdoor pool, near Mocambo Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Costa Sol Hotel & Villas

Outdoor pool
Reception
Standard
Property grounds
Reception

Reviews

5.0 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free parking
    Free parking
Main amenities
  • 161 guestrooms
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Children's pool
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Conference space
  • Meeting room
  • Multilingual staff
For families
  • Children stay free
  • Children's pool
  • Playground on-site
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Garden View, with AC

Garden View, with AC | Private kitchen

Garden View, with AC

Highlights

Air conditioning
TV
Private bathroom
Free bottled water
In-room safe
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

Highlights

Air conditioning
TV
Private bathroom
Free bottled water
In-room safe
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

Standard

Standard Room

Highlights

Air conditioning
Fridge
TV
Private bathroom
Hairdryer
Free bottled water
In-room safe
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

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Air conditioning
8.2 out of 10, Very good, (742)
The price is NZ$93
includes taxes & fees
5 Dec - 6 Dec
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About the area

Map
Av Veracruz s/n Esquina Ferrocarril, Col Centro, Boca del Rio, VER, 94290

What's nearby

  • Foro Boca - 10 min walk - 0.9 km
  • Plaza El Dorado - 3 min drive - 2.1 km
  • Plaza Las Americas Shopping Mall - 5 min drive - 4.3 km
  • World Trade Center Veracruz - 5 min drive - 4.4 km
  • Mocambo Beach - 9 min drive - 3.3 km

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 27 min drive
  • Veracruz Central Station - 26 min drive

Restaurants

  • ‪Sr. Asadero Espress - ‬7 min walk
  • ‪Paradise Rafael's Palmas - ‬5 min walk
  • ‪Café Andrade Tampiquera - ‬9 min walk
  • ‪Little Caesars Pizza - ‬5 min walk
  • ‪El Grillo - ‬6 min walk

About this property

Costa Sol Hotel & Villas

When you stay at Costa Sol Hotel & Villas, you'll be within a 10-minute drive of Plaza Las Americas Shopping Mall and World Trade Center Veracruz. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a children's pool and a garden.

At a glance

Hotel size

  • 161 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground

What to do

  • Personal watercraft (motorised)
  • Shopping
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • An outdoor pool

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free newspapers

Food and drink

  • Free bottled water

More

  • In-room safe

Fees & policies

Policies

This property accepts credit cards.

Also known as

Costa Sol Hotel & Villas
Costa Sol Hotel & Villas Boca del Rio
Costa Sol Villas Boca del Rio
Hotel Costa Sol
Costa Sol Hotel & Villas Hotel
Costa Sol Hotel & Villas Boca del Rio
Costa Sol Hotel & Villas Hotel Boca del Rio

Frequently asked questions

Does Costa Sol Hotel & Villas offer free cancellation for a full refund?
Yes, Costa Sol Hotel & Villas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Costa Sol Hotel & Villas?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Costa Sol Hotel & Villas?
Sorry, pets aren't allowed.
Is parking offered on site at Costa Sol Hotel & Villas?
Yes, there's free self parking.
What are the check-in and check-out times at Costa Sol Hotel & Villas?
You can check in starting at 3 PM. Check-out time is noon.
Is there an on-site casino at Costa Sol Hotel & Villas?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (5-min drive) and Big Bola Casino (7-min drive) are both nearby.
What is there to do at Costa Sol Hotel & Villas and nearby?
Have fun with activities such as kayaking, parasailing and rafting, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Costa Sol Hotel & Villas?
Yes, there's an on-site restaurant.
What's the area around Costa Sol Hotel & Villas like?
Costa Sol Hotel & Villas is a short 4-minute walk from Playa Vicente Fox and 10 minutes' walk from Foro Boca.

Costa Sol Hotel & Villas Reviews

Reviews

5.0

5.8/10

Cleanliness

5.8/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

2/10 Poor

Terrible Hotel....BEWARE
Dirty rooms, dirty pool, a/c did not work and leaked water. Overall not what the hotels.com site shows for property picture.
Verified Hotels.com guest review

2/10 Poor

Dirty Hotel
Terrible Hotel, AC not working, dirty pool and overall dirty hotel. Should not be listed on Hotels.com...
Verified Hotels.com guest review

4/10 Fair

worn out
Hotel is a little worn out. Internet barely functional, only in the lobby. No refrigerator as was advertised... Nice neighborhood, great beach.
Verified Hotels.com guest review

8/10 Very good

It was very god I will go back.
Verified Hotels.com guest review

4/10 Fair

10 days in Boca del Rio at Costa Sol Hotel
We just spent 10 days at Costa Sol Hotel and I can honestly say it was not the best experience of our lives. The hotel lloks nice at the lobby area but as soon as you get to your room everything changes. The frame of the beds is solid concrete and the matresses are thin and old. After a few tries I finally got a room which bathroom was not in such a bad shape but still was not to our expectations. The water pressure on the shower was very low and you were lucky if you could get some hot water. The A/C unit was preset to a specific temperature that you could not change so the room got very cold at nights and we needed to turn it on and off through the night to be able to sleep confortably. There was a night the compressor stopped working so we did not have any A/C and the night was kind of warm. The pool was OK but if you wanted to use the Wave pool you had to pay 150 pesos per person per day. The breakfast was not included even thoughthe package was sold to us with breakfast included. The keys for the room needed to be rest every day because they'd stop working. The only good thing I have to say about this hotel is its location and the fact that all its personnel was very friendly and useful when I complaint about the issues we faced during our stay. I'd not recommend this hotel to anybody unless you're really on a budget.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

Great budget hotel; awesome pool!
We really enjoyed this hotel. Its great for families, the rooms are very large and include a separate couch/sitting space as well. The pool area was very large with plenty of loungers and tables and chairs. The downside was that there was no food or drink service around the pool. Also my boyfriend did not like that the balcony overlooked the pool area, he thought it didn't give us any privacy. But overall, we were very happy with this hotel. For the price we paid, it was great!
Verified Hotels.com guest review

2/10 Poor

A place to avoid
The hotel is in lousy conditition, our room was windowless, the shower broken. The elevator did not work, so we had to change the room. The pool is dirty as are all the chairs. Every corner of the hotel needs a paint job. The promised internet had a too weak signal, so it worked only in the lobby area and around the restaurant, even there it crasehd often. Don't go there, we will never return. If you are looking to visit Veracruz, just forget this place: It takes about half an hour by car or bus to go to the city center. Due to the hollidays we paid outrageous rates but it is our fault, we did not find another hotel since we booked only a day before our arrival.
Verified Expedia guest review

10/10 Exceptional

I wanted to stay longer.
There are a friendly staff like this: I wanted to shop something at the store near the lobby about midnight, it was closed, asked for the schedule to one of them, and he also told me there was other store open 24 h/d and where it was. As the hotel is too big, it was at other street near the parking entrance, I did not find it, came back, he wanted to know if I found it, then he guided me to the store. And breakfasts included are some of the best I have had, it was a big deal. Unfortunately I had to leave before check out day because of a family disaster.
Verified Expedia guest review

4/10 Fair

The villas were terrible
We arrived late and tired, and we were in a villa out back not the main hotel area. The little villa was nasty. Old and shabby, cracking tiles everywhere and even though it was extremely clean, it still had a depressing feel to it.I have never been to Mexico before so some of this may be just how they do things down there, but there were no bedside lamps or alarm clock, the shower didn't have a curtain or bathmat, and the bedding was just sheets, no beadspread or coverlet. The patio out back was ringed with all these milk jugs or buckets full of dirt and half dead plants in them, and the play area was all rusty and the plastic slide tube had huge cracks in it, I was afraid to let the grandson play on it. We were only there for one night, but I wouldn't go back. The main hotel high rise area looked much nicer.
Verified Expedia guest review

2/10 Poor

Verified Hotels.com guest review

2/10 Poor

Instalaciones olvidadas
La mayoría de la instalaciones se encuentran abandonadas y deterioradas
Verified Expedia guest review

4/10 Fair

El hotel ya no cuenta con ningún servicio está como abandonado no hay tv, restaurante, las albercas muy sucias, en los cuartos no hay agua caliente. De plano mal y quien reembolsable lo que cobran si no lo tienes.
Verified Expedia guest review

4/10 Fair

hotel cerca de la playa buena ubicacion
no tenían llaves de los cuartos cada vez que querías entrar al cuarto tenían que ir a abrirte con la llave maestra a sus instalaciones les falta mucho mantenimiento la alberca estaba sucia
Verified Expedia guest review

4/10 Fair

Hotel descuidado
Las instalaciones están deterioradas . Alberca le falta limpieza tiene lama
Verified Expedia guest review

2/10 Poor

No les recomiendo este hotel ni para dormir
Tengan mucho cuidado, pues las imágenes que publican están obsoletas. La alberca tiene moho por todas partes, se ve que no le dan mantenimiento, sólo estuvimos 3 horas en la alberca y fue suficiente para que mis sobrinos tuvieran infección en los ojos. El agua está rezagada pues huele muy mal. En la habitación hay cucarachas. No tienen planta de luz de respaldo, y uno se queda sin A/C y luz durante el tiempo que falla la luz. Los camastros están descuidados y las instalaciones en general también lo están. Y el personal que te recibe es atento pero no resuelven ninguna situación que se presente, así que uno se queda con el problema ya que nadie responde por lo que ahí sucede.
Verified Expedia guest review

4/10 Fair

NO CUMPLE CON LO QUE ANUNCIA
Sin WIFI, sin señal de television y con un servicio pobre en todos los aspectos. El hotel carece de mantenimiento. Uno espera recibir y ver lo que se anuncia en internet pero cuando se esta allí no se recibe nada de lo que uno pago más que aire acondicionado y una cama decente para dormir.
Verified Hotels.com guest review

4/10 Fair

Feliz con la familia
Bien
Verified Hotels.com guest review

2/10 Poor

Muy mal el hotel muy descuidado, no había todo lo que ofrecen, desde la botellita de agua, la tv no se veía bien, el aire dejo funcionar una noche, no había el aparato telefónico en la habitación, la regadera se goteaba. nos cambiaron de habitación y esta también tenia fallas, no funcionaba el lava manos.... etc etc etc.... muy mala experiencia en este hotel
Verified Hotels.com guest review

2/10 Poor

Muy mal servicio no lo recomendaría
Pésimo servicio, incluso no había agua caliente en la regadera!
Verified Hotels.com guest review

2/10 Poor

Hotel en decadencia
El hotel está en abandono, el lobby tiene polvo sobre las mesas, no se ha dado mantenimiento a la pintura, el restaurante no funciona, la alberca está sucia, el pasto no se corta, está desordenado, no funciona el aire acondicionado, no hay agua caliente, las sábanas parecen muy viejas, las almohadas huelen a perfume ajeno, sólo hay una cama King size en todo el hotel, el personal es escaso e ineficiente. En definitiva no es un buen lugar para hospedarse, está muy abandonado.
Verified Expedia guest review

2/10 Poor

Pésimas condiciones de limpieza, conservación y se
PÉSIMO!!!! Las condiciones de conservación, limpieza y servicio del hotel son deplorables y para nada corresponden con lo publicado y tarifa, me fué asignada una primer habitación la cual ademas de encontrarla abierta antes de ocuparla la ropa de cama estaba muy sucia y con cabellos, y mecanismo de la tasa del baño no funcionaba, al reportar esto me asignan otra habitación en donde de igual manera la ropa de cama (fundas y sabanas) y toallas presentaban manchas de liquidos amarillos y de rimel de ojos, instalaciones de baño salpicados y manchados con un liquido azul, ademas de que el aire acondicionado desprendía un olor fétido y desagradable. Por otro lado escasa o nula iluminación en pasillos y zona de acceso y cruce a habitaciones (alrededor de alberca) por falta de personal a dicho del recepcionista. al reemplazarme tanto la ropa de cama como toallas estas estaban tambien en condiciones de desgate manchadas y vieja. En General condiciones y servicio de este Hotel nada recomendables!!!
Verified Hotels.com guest review

6/10 Good

NO ME AGRADO
CAMAS INCOMODAS, BAÑOS NO MUY BIEN CUIDADOS, NO HABIA AGUA CALIENTE TV PEQUEÑA, MUCHO RUIDO
Verified Expedia guest review

4/10 Fair

Al hotel le falta mucho mantenimiento.
Para llegar a la playa hay que caminar por el jardín que le falta mucha iluminación, además hay que cruzar una carretera para entrar a la playa. El gerente del hotel es un grosero prepotente, y comentan las empleadas que las acosa sexualmente.
Verified Expedia guest review

2/10 Poor

Espantoso Hotel
Esta peor que un Hotel de Paso.
Verified Hotels.com guest review