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Tru By Hilton Jackson, Tn

2.5 star property
Hotel in Jackson

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Photo gallery for Tru By Hilton Jackson, Tn

Lobby
Reception
Exterior
Free WiFi, bed sheets
Free daily buffet breakfast
Tru By Hilton Jackson, Tn offers a fresh take on comfort with free full breakfast and modern amenities. Stay energized at the gym or tackle work tasks at the business center, all while staying connected with in-room WiFi. Guests have praised Tru By Hilton Jackson, Tn for its helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Free breakfast
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Main amenities (4)

  • Housekeeping (on request)
  • Fitness centre
  • Business centre
  • 24-hour front desk

Feel at home (4)

  • Lift
  • In-room climate control (air conditioning)
  • Cable TV service
  • Free self-parking
The current price is NZ$186
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Shower/bath combination
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Shower/bath combination
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Shower/bath combination
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Shower/bath combination
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets

Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Shower/bath combination
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Shower/bath combination
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Free WiFi, bed sheets

Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Shower/bath combination
Cable channels
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, 439 reviews
The price is NZ$203
includes taxes & fees
21 Mar - 22 Mar
Residence Inn Jackson
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About the area

Map
1136 Rushmeade Road, Jackson, TN, 38305

What's nearby

  • Union University - 3 min drive - 2.5 km
  • Casey Jones Village - 4 min drive - 3.5 km
  • Old Hickory Mall - 6 min drive - 6.0 km
  • West Tennessee Healthcare Sportsplex - 8 min drive - 10.6 km
  • The Ballpark at Jackson - 10 min drive - 11.4 km

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 13 min drive
  • Memphis International Airport (MEM) - 82 min drive

Restaurants

  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Olive Garden - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Texas Roadhouse - ‬20 min walk
  • ‪Buffalo Wild Wings - ‬19 min walk

About this property

Tru By Hilton Jackson, Tn

Tru By Hilton Jackson, Tn is a great choice for a stay in Jackson. Guests can visit the fitness centre for a workout, and free perks include WiFi, self-parking and buffet breakfast daily.

Languages

English

At a glance

DONE

Hotel size

    • 97 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 34 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning

Working away

  • Business centre

Services

  • 24-hour front desk

Facilities

  • Built in 2023
  • Fitness centre

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Housekeeping (on request)

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 125.00 per pet, per stay

Policies

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
Cashless transactions are available.

Also known as

Tru By Hilton Jackson, Tn Hotel
Tru By Hilton Jackson, Tn Jackson
Tru By Hilton Jackson, Tn Hotel Jackson

Frequently asked questions

Does Tru By Hilton Jackson, Tn offer free cancellation for a full refund?

Yes, Tru By Hilton Jackson, Tn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Tru By Hilton Jackson, Tn?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 125.00 per pet, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.

Is parking offered on site at Tru By Hilton Jackson, Tn?

Yes, there's free self parking.

What are the check-in and check-out times at Tru By Hilton Jackson, Tn?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Tru By Hilton Jackson, Tn and nearby?

Maintain your daily exercise routine at the gym.

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Tru By Hilton Jackson, Tn Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Staff and pleasant decor
Welcoming and warm decor and great staff helpful and friendly! Throughly enjoyed our stay!!
DAN, 3-night trip

10/10 Exceptional

Best hotel we've stayed at in a long time.
Kimberly, 1-night trip

10/10 Exceptional

We enjoyed the staff and stay. We will be coming back to stay
1-night trip

10/10 Exceptional

Very clean and had all the basics in the room
Craig, 1-night trip

10/10 Exceptional

Excellent stay in Jackson
Location felt safe, new facility, nice beds, good size rooms.
Marc, 2-night trip

10/10 Exceptional

My wife and I had a great stay. It was clean, nice and just overall great. I will be staying there again in the near future.
paul, 1-night trip

10/10 Exceptional

The property is amazing.
Lloyd, 1-night trip

10/10 Exceptional

We like the room and the convenience of the hotel!
Richard, 2-night trip

10/10 Exceptional

Front desk service was fantastic! Room was very cozy. Pillows amazing. Shower water temperature was luke warm, prefer hot.
Wade, 3-night trip

8/10 Very good

Friendly, ease of booking online
Tammy, 1-night trip

10/10 Exceptional

Jackson
I was able to do an early check in for my trip, which was fantastic and they also able to accommodated me for issues that I had at the hotel.
Leonard, 3-night trip

8/10 Very good

On the way home
Facility was very nice. Staff not very friendly.
Peggy, 1-night trip

10/10 Exceptional

You can tell this is a new hotel . Very modern look and clean. Friendly staff , comfortable bed and great location .
Rebecca, 1-night trip

10/10 Exceptional

Place was clean and service was great. Amenities included were very nice.
walter, 2-night trip

6/10 Good

Bad bed at Tru by Hilton.
The hotel was very clean and in excellent condition and all the staff were very friendly. The room was clean and adequate but the bed was very soft and it sagged in the middle. Neither my wife or I slept well at all and my back was very sore in the morning.
Jerry, 1-night trip

10/10 Exceptional

The staff was amazing and the room was cozy. It was a different set up than me and my husband are used to but it was still very comfortable.
Christina, 2-night trip

10/10 Exceptional

Brand new and quiet
Ellen, 1-night trip

8/10 Very good

Good for the money
The spartin approach is well thought out.
Rick, 1-night trip

6/10 Good

New property with no sound barrier
New facility and there is everything you can expect from this brand. Nice and kind staffs and warm breakfast. One down side is that there is no sound proof wall. I woke up a few times by the noise from the next room and hallway. Typical issue in hotels in US but this was a little excessive. I could hear snoring from next room.
youshin, 4-night trip

10/10 Exceptional

Very clean. Excellent towels
1-night trip

6/10 Good

Disappointing Stay !!
Hotel is a bit too close to the interstate, you can hear trucks and cars through the night, Jake Breaks, if you understand what I'm speaking of. No micro in rooms, and one very small one for entire guest list in lobby.
brett, 1-night trip

6/10 Good

Awesome staff, but needs in room coffee
The staff is phenomenal, the rooms are nice, beds are comfortable and the supplied hygiene care products are awesome. The lobby was a great hang out spot and the patio was lovely on a beautiful night. The only things that makes me rank this hotel lower: there’s no coffee maker in the room, so I have to shuffle my hideous booty downstairs at 5:00am for coffee, and because the staff is great they are cheerful and say hi and want to chat and I don’t have the energy for that at 5:00am when I look like a sea monster. There’s also no microwave in the room, so when you are there a week and have leftovers there’s no way to heat them.
Christin, 3-night trip

10/10 Exceptional

No coffee maker
Very small room and didn’t have Coffee maker.
Carolina, 1-night trip

6/10 Good

No coffee maker in-room and walls are paper thin. We received three calls from the front desk for noise complaints but were not loud. Free breakfast was terrible.
Victoria, 3-night trip

8/10 Very good

Locking the hot water in the shower?
The room overall was perfect for what we needed. however when showering the water was not as hot as I would prefer. It seemed to me that is intentional and maybe a way for the hotel to save money? Because even though the dial is all the way to the hot if you were to force it a tiny bit further the water would become hotter but only for a moment as the dial would go back to its limit. I hope its not the case that the hotel would try to limit our exerience like that...but other than that the stay was quite comfortable.
Troy, 2-night trip