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Hilton Garden Inn Jacksonville Downtown Southbank

3.0 star property
Hotel with outdoor pool, near EverBank Stadium

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Photo gallery for Hilton Garden Inn Jacksonville Downtown Southbank

Lobby
Exterior
Presidential Suite, 1 King | Living area
37-inch LCD TV with satellite channels, TV
Outdoor spa tub
In the heart of Downtown Southbank, Hilton Garden Inn Jacksonville Downtown Southbank invites you to experience a blend of modern comfort and convenience. Enjoy an invigorating workout at the gym, take a refreshing dip in the outdoor pool, or savor breakfast and dinner at Garden Grill. With helpful staff always ready to assist, express check-in/out options for added ease.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • 24-hour fitness centre
  • Self parking
  • Hot tub
  • Room service
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is NZ$183
includes taxes & fees
29 Jun - 30 Jun

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 2 Queens, Accessible w/ Roll In Shower

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queens, Accessible w/ Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King, Accessible w/ Roll In Shower

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King, Accessible w/ Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen

37-inch LCD TV with satellite channels, TV

Junior Suite, 2 Queen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King, Mobility Access w/ Tub

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King, Mobility Access w/ Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King, Hearing Accessible

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King

Presidential Suite, 1 King

Presidential Suite, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen, Hearing Accessible

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 Queen, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queens, Accessible w/ Bathtub

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queens, Accessible w/ Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen, Hearing Accessible

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queen, Hearing Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queens, Accessible

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queens, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 2 Queen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby lounge

Southbank Hotel by Marriott Jacksonville Riverwalk

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
8.2 out of 10, Very good, 1,468 reviews
The price is NZ$207
includes taxes & fees
13 Jul - 14 Jul
Southbank Hotel by Marriott Jacksonville Riverwalk
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About the area

Map
1201 Kings Avenue, Jacksonville, FL, 32207

What's nearby

  • Florida Theatre - 2 min drive - 2.4 km
  • Prime F. Osborn III Convention Center - 3 min drive - 2.7 km
  • VyStar Veterans Memorial Arena - 4 min drive - 3.3 km
  • Daily's Place - 4 min drive - 4.0 km
  • EverBank Stadium - 5 min drive - 4.4 km

Getting around

  • Jacksonville International Airport (JAX) - 22 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 26 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 44 min drive
  • Jacksonville Station - 17 min drive
  • Kings Avenue Station - 5 min walk
  • Riverplace Station - 12 min walk
  • San Marco Station - 15 min walk

Restaurants

  • ‪La Nopalera San Marco - ‬4 min walk
  • ‪V Pizza - ‬2 min walk
  • ‪The Bearded Pig - ‬2 min walk
  • ‪Tropical Smoothie Cafe - ‬8 min walk
  • ‪The Southern Grill - ‬12 min walk

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

Hilton Garden Inn Jacksonville Downtown Southbank puts you within a 15-minute drive of EverBank Stadium and St. Johns Town Center. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness centre and a hot tub are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Kings Avenue Station is 5 minutes and Riverplace Station is 12 minutes.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 123 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 4:00 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 34 kg per pet)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Secured covered on-site self-parking (USD 20.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Fence around the pool

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby

Working away

  • Meeting rooms
  • Conference space (1226 square feet)

Services

  • 24-hour front desk
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
ROOM

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Dining

Garden Grille & Bar – On-site bar. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)

Parking

  • Covered self-parking costs USD 20.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10 PM
  • Guests under 15 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 15 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Garden Inn Downtown/Southbank
Hilton Garden Inn Downtown/Southbank Hotel
Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
Hilton Garden Inn Jacksonville Downtown/Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Southbank Hotel
Hilton Garden Inn Southbank
Hilton Jacksonville Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville
HELP_OUTLINE

Frequently asked questions

Does Hilton Garden Inn Jacksonville Downtown Southbank offer free cancellation for a full refund?

Yes, Hilton Garden Inn Jacksonville Downtown Southbank does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Garden Inn Jacksonville Downtown Southbank?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10 PM.

Are pets allowed at Hilton Garden Inn Jacksonville Downtown Southbank?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hilton Garden Inn Jacksonville Downtown Southbank?

Yes. Self-parking costs USD 20.00 per day. Electric car charging is available.

What are the check-in and check-out times at Hilton Garden Inn Jacksonville Downtown Southbank?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Hilton Garden Inn Jacksonville Downtown Southbank?

No, this hotel doesn't have a casino, but bestbet Orange Park (21-min drive) is nearby.

What is there to do at Hilton Garden Inn Jacksonville Downtown Southbank and nearby?

Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Hilton Garden Inn Jacksonville Downtown Southbank also has a 24-hour fitness centre.

Are there restaurants at or near Hilton Garden Inn Jacksonville Downtown Southbank?

Yes, there's an on-site restaurant.

What's the area around Hilton Garden Inn Jacksonville Downtown Southbank like?

Hilton Garden Inn Jacksonville Downtown Southbank is in Southside, a short 5-minute walk from Kings Avenue Station and 16 minutes' walk from Museum of Science and History.

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Hilton Garden Inn Jacksonville Downtown Southbank Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Parking
Location
Hot Tub
Bed
Restaurant
Air conditioning
Shower

What guests liked

  • The on-site restaurant offered good food and a full bar with courteous and attentive service. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10

Clean and comfortable
1-night trip

10/10

Good budget hotel - clean, good service, decent food in restaurant.
1-night trip

8/10

Wish I would have known about the $20/day parking charge before arriving at the hotel but other than that no complaints.
2-night trip

10/10

A little noisy (my room was next to the freeway) but overall this hotel was very clean. The staff were all friendly and the room was comfortable. It's also in a great location for all areas of Jacksonville. The breakfast left a little to be desired, but overall it was a great hotel.
2-night trip

10/10

Excellent hotel.
1-night trip

10/10

It was a great escape
2-night trip

10/10

great spot
2-night trip

10/10

Efficient and friendly staff, clean room, short drive to Amelia Island.
2-night trip

10/10

AllGOOD
1-night trip

10/10

Easy access off interstate and close to restaurants! Staff beyond helpful!!!
1-night trip

6/10

the hotel seemed in disrepair. the shower door would not remain closed. room seemed dirty. the room was not worth the price. Only plus was the hot tub which we enjoyed
1-night trip

2/10

Booked thru hotels and despite confirmation / reservation I was not in the system. Due to aMarathon everything near booked-had to sleep in my truck in the parking garage
1-night trip

8/10

Nice property and location for tourism in Jacksonville.
1-night trip

6/10

Overall it was a nice stay clean rooms/bathroom. The general manager was a little rude to me about my complaint of not getting housekeeping. But other than that it was just what I needed
4-night trip

8/10

Stayed at Jax Downtown location. Self check in link in email did not work. Front desk service was impatient, kept cutting me off when speaking and did not mention breakfast or extra charges until I asked for breakdown. You’ll be charged $20 for parking even if you don’t use parking garage. Overall stay was nice after check in and room service/food was great.
1-night trip

10/10

The hottub light never turned on at night. Otherwise my trip was great.
1-night trip

10/10

Newly renovated rooms that were very nice, beds were comfortable and the pool was great. Hotel is very close to MOSH museum and the Riverwalk which is perfect for evening activities. We would definitely stay here again.
5-night trip

10/10

Jose was an excellent bartender!
5-night trip

10/10

we liked everything about our stay and will stay there anytime we go to any of their locations
1-night trip

10/10

Room was nice and clean, i enjoyed the keyless room key connected to my phone
1-night trip

8/10

The hotel is very clean and the staff friendly. We stayed and attended a concert at daily’s place which was less than 10 minute drive which was very convenient.
1-night trip

10/10

Very comfortable stay.
1-night trip

8/10

Adequate, affordable and close proximity to Baptist Medical Center.
1-night trip

8/10

Hotel was very clean and nice, but be aware that you have to pay $20 a day to park and breakfast that is very continental, is $14.95.
1-night trip

10/10

The staff was great.
2-night trip