When you stay at CHA-AN UENO, you'll be a short five-minute drive from Sensoji Temple and Tokyo Skytree. Also, Tokyo Dome and Ueno Park are a short five-minute drive away. The property is only a short walk to public transportation: Inaricho Station is 5 minutes and Shin-okachimachi Station is 6 minutes.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
6 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Shared microwave
Shared fridge
Travelling with children
Children stay for free (see details)
Accessibility
Lift
Lift door width (centimetres): 80
Front entrance ramp
Well-lit path to entrance
Room amenities
Be entertained
32-inch Smart TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Food and drink
Mini fridge
Shared kitchen access
Stovetop
Rice cooker
Cookware, dishes and utensils
More
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher on-site.
Also known as
CHA AN UENO
CHA-AN UENO Hotel
CHA-AN UENO Tokyo
CHA-AN UENO Hotel Tokyo
Frequently asked questions
Does CHA-AN UENO offer free cancellation for a full refund?
Yes, CHA-AN UENO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at CHA-AN UENO?
Sorry, pets aren't allowed.
Is parking offered on site at CHA-AN UENO?
Sorry, there's no on-site parking at CHA-AN UENO.
What are the check-in and check-out times at CHA-AN UENO?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
What's the area around CHA-AN UENO like?
CHA-AN UENO is a short 5-minute walk from Inaricho Station and 9 minutes' walk from Ueno Park.
CHA-AN UENO Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.4/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
29 June 2024
self check in is not staight forward
J
J, 1-night family trip
Verified Expedia guest review
6/10 Good
16 April 2024
Meh...
Pictures are highly deceiving. Hotel room is not as modern and high end as what the image shows. Some of the portion of the room is dusty, but clean for the most of it
Service is non existent since apparently it's a self check-in type. Our safety deposit box we broken, but we didn't bother to get them to fix it since it will be a major inconvenience compared to just hauling our laptop through out the city.
Location is ok, but not great.
ching ming
ching ming, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 March 2024
Great location! The room was very clean. Even though the property was managed remotely, the staff answered questions through email very quickly. Just one thing, this hotel didn’t help to arrange luggage delivery. Travelers need to plan delivery themselves.
Lily
Lily, 4-night family trip
Verified Expedia guest review
6/10 Good
18 March 2024
Check in worked effectively. Great bed. Small room but comfortable enough