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Aparthotel

Bakal Residence By Lockey

4.5 star property
Luxury aparthotel with 2 outdoor pools, near Tulum National Park

Choose dates to view prices

Experience the ultimate retreat at Bakal Tulum By Lockey, where you can unwind in style on the rooftop terrace or by one of two outdoor pools. With a gym to stay active, laundry facilities for convenience, and a snack bar/deli to satisfy your cravings - plus free WiFi and self-parking - this aparthotel has everything you need.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Free parking
  • Free Wi-Fi
  • Air-conditioning
  • Spa

Main amenities (12)

  • 119 smoke-free apartments
  • Daily housekeeping
  • 9 poolside bars
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Spa services
  • In-room childcare
  • Business centre
  • Beach shuttle
  • Theme park shuttle

Feel at home (6)

  • Cots/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Kitchen
  • Private bathroom
  • Daily housekeeping
  • Blackout curtains
The current price is NZ$123
includes taxes & fees
26 May - 27 May

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Penthouse

Deluxe Penthouse

Deluxe Penthouse

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio Suite

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Deluxe Apartment

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Map
Calle Sol Ote. Colonia Huracanes, Tulum, QROO, 77760

What's nearby

  • Dos Aguas Park - 13 min walk - 1.1 km
  • Jaguar Park - 14 min walk - 1.2 km
  • Hospital de Tulum - 19 min walk - 1.6 km
  • Cenote Calavera - 3 min drive - 2.2 km
  • Tulum National Park - 6 min drive - 3.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 90 min drive
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪El Capitán - ‬5 min walk
  • ‪Tacos y tortas el tio - ‬5 min walk
  • ‪La Coqueta - ‬4 min walk
  • ‪Papaya Pizza & Co - ‬4 min walk

About this property

Bakal Residence By Lockey

Bakal Residence By Lockey features a rooftop terrace and puts you a short five-minute drive from Tulum National Park and Gran Cenote. You can be pampered with massages, then unwind with a drink at one of the 9 poolside bars. There are 2 outdoor pools, a 24-hour fitness centre and in-room conveniences such as fridges and microwaves.

At a glance

DONE

Property size

    • 119 apartments
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal, train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 9:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Train station shuttle on request (available 24 hours a day)*
    • Ferry terminal shuttle*
    • Bus station shuttle*
DONE

Off-site

    • Beach shuttle*
    • Theme park shuttle*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Beach shuttle (surcharge)

Pool/Spa

  • 2 outdoor pools
  • Sunloungers
  • Umbrellas
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Theme park shuttle (surcharge)
  • Car recommended
  • On-site car hire

Family friendly

  • Cots (infant beds): MXN 750 per stay
  • Childcare in room (surcharge)

Kitchen

  • Fridge (full size)
  • Microwave
  • Cookware/dishes/utensils
  • Cleaning supplies
  • Blender
  • Toaster

Dining

  • Continental breakfast available for a fee daily 7:00 AM–noon: MXN 250 for adults and MXN 200 for children
  • 9 poolside bars
  • Couples dining

Bedrooms

  • Bed sheets provided

Bathrooms

  • Rainfall shower head
  • Towels provided
  • Soap
  • Toilet paper
  • Shampoo
  • Hairdryer

Entertainment

  • 43-inch smart TV with digital service
  • Streaming services
  • Evening entertainment
  • Books

Outdoor areas

  • Rooftop terrace
  • Fully fenced
  • Outdoor furniture

Work spaces

  • Business centre

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Accessible bus station shuffle
  • Accessible train station shuttle
  • Lift
  • Lift door width (centimetres): 84
  • Front entrance ramp
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 150
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Blackout curtains
  • Champagne service
  • Front desk (limited hours)

Location highlights

  • In the shopping district
  • In the city centre

Things to do

  • 24-hour fitness centre
  • Nature reserve
  • Theme park shuttle (surcharge)
  • Shopping centre on site
  • Scooter/moped hire on site
  • Bike hire on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 119 rooms
  • 5 floors
  • 2 buildings
  • Built in 2023
  • Traditional architecture

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Cleaning fee: MXN 428 per accommodation, per stay

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 250 for adults and MXN 200 for children
  • Beach shuttle and theme park shuttle services are offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for MXN 750 per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:30 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Guests can rest easy knowing that there's a fire extinguisher on-site.

Also known as

Bakal By Lockey Tulum

Bakal Tulum By Lockey

Bakal Residence By Lockey Tulum

Bakal Residence By Lockey Aparthotel

Bakal Residence By Lockey Aparthotel Tulum

Frequently asked questions

Does Bakal Residence By Lockey offer free cancellation for a full refund?

Yes, Bakal Residence By Lockey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Bakal Residence By Lockey?

Yes, there are 2 outdoor pools. Guests have pool access from 7:00 AM to 11:30 PM.

Are pets allowed at Bakal Residence By Lockey?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Bakal Residence By Lockey?

Yes, there's free self parking.

What are the check-in and check-out times at Bakal Residence By Lockey?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.

What is there to do at Bakal Residence By Lockey and nearby?

Bakal Residence By Lockey has 9 poolside bars and a 24-hour fitness centre, as well as spa services.

Does Bakal Residence By Lockey have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes a blender, a toaster and cookware.

What's the area around Bakal Residence By Lockey like?

Bakal Residence By Lockey is in Tulum City Center, a short 18-minute walk from Jaguar Park and 12 minutes' walk from Dos Aguas Park.

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Reviews

Bakal Residence By Lockey Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Wonderful stay at Bakal Tulum. Location is perfect 👌 Emmanuel is awesome! Will definitely stay again 🙂
Jamie Elizabeth, 10-night trip
Verified

10/10 Exceptional

Great staff, safe location, great location!
Efrain, 4-night trip
Verified

10/10 Exceptional

Very nice place to stay. Basics as internet and A.C. working great. Hotel is so clean and the location unbeatable Looking fw to return
Humberto, 4-night trip
Verified

10/10 Exceptional

Nice place, convenient location, nice staff, Emmanuel was always attentive and helpful, the night security staff as well especially Agustin and Jorge. Inside parking, nice room amenities and distribution.
ROCIO, 7-night trip
Verified

10/10 Exceptional

Street view room was noisy, vehicle's and barking dogs every night. Good location, within walking distance to shops, stores, restaurants, and food carts.
Michael, 7-night trip
Verified

8/10 Very good

My stay at the Bakal was wonderful. The room I stayed in was kind of small, but it had everything that I needed. The property is really nice and it’s in the middle of the local community. I felt safe. It’s not far from the beaches. I will stay there again.
Shadara, 3-night trip
Verified

10/10 Exceptional

Perfect for family

- We traveled with 2 small children, and the place was perfect; it was family-friendly and quiet. - Both the, furniture, and equipment were brand new, clean, and of high quality. - Pleasant check-in. - The location was central, close to shopping centers and restaurants. - There is private parking, and it is a short distance to the Hotel Zone. - Room service was very good. Nice staff. - There were a lot of mosquitoes in the outdoor area when it rained, which was expected everywhere in Tulum.
sam, 4-night trip
Verified

8/10 Very good

Great location in new building.

For a solo stay, the place was perfect. My room was a studio on the 4th floor. Comfortable bed, good black out blind, good A/C, nice balcony. The location was walking distance to lots of restaurants and shops. On arrival I walked from the ADO bus station - it was less than a mile and simple. The concierge and front desk were friendly & helpful. There was still construction going on in the building. Multiple rooms/apartments were still being worked on - a little noisy but not bad.
Rebecca, 6-night trip
Verified

10/10 Exceptional

Perfect location for a young family

Fantastic location in Tulum, located near many restaurants and various taco stalls. 2 pools to toggle between to beat the heat. Very clean facility. Emmanuel in particular was super helpful with organizing our airport transport and ensuring we had a child seat for our 2 year old daughter. He was more than happy to answer any questions we had about beaches, cenotes and everything in between. Would definitely recommend! Additionally, if you splurge for a PH suite, you get access to your own private plunge pool, in addition to the 2 seperate hotel pools, which our little daughter absolutely loved
Anthony, 5-night trip
Verified

10/10 Exceptional

We had a great time here, unfortunately we were meant to stay in the penthouse, but when we arrived it had a leak in the ceiling from the plunge pool that cold not be fixed. Rooms are still being finished in the building. The elevator was also out for 3 days and not fixed by the time we left. There is no swim up bar. The rooftop pool was great and the gym. It is pretty self service and you need to ask for things like towels and tpaper. The studio apartment is pretty small so if you have alot of luggage it might get a bit awkward moving around. The best part of the stay was Emmanuel the bakal concierge he was great and available 24hrs it seemed. He had great tips on things to so and able to make bookings and great recommendations. Always willing to help and nothing was a problem. Make sure you get electric bikes to get to the beach and ruins. A must is illos restaurant had so much fun there. Thank you Emmanuel for all that you did to make this a memorable experience for us. We had a great time!!!🙂
Kirstin, 11-night trip
Verified

10/10 Exceptional

Lovely and well kempt, open front entrance and front desk where check in was a breeze. Night time was guarded to ensure parametre was safe Comfortable bachelor suite with balcony for solo travel or a couple.
Dylan, 2-night trip
Verified

8/10 Very good

Family stay

We stayed at Bakal Tulum for 8 days in the penthouse suite - 2 adults and 1 child.
Gabrielle, 8-night trip
Verified

8/10 Very good

Was walking distance from great restaurants, bars and nightlife
Rohan, 4-night trip
Verified

10/10 Exceptional

Loved this place. Staff was amazing
Jahaziel, 7-night trip
Verified

10/10 Exceptional

Beautiful condos close to restaurants, shops and supermarket. Walkable to everywhere. Concierge and front desk attentive and extremely helpful.
Verified

8/10 Very good

There was no restaurant on site, however there were restaurants near by. There was a supermarket very close by. The pavement is not suitable for wheelchair. Room was great just for a couple. Transport to Tulum airport was good.
Vivienne, 5-night trip
Verified

2/10 Poor

There is nothing good about that place.
Kabir, 9-night trip
Verified

10/10 Exceptional

Hola
Rodrigo, 1-night trip
Verified

10/10 Exceptional

Es un lugar bonito y cómodo. Tienes lo necesario para pasarla bien. Y la comunicación muy buena
Praksis, 7-night trip
Verified

4/10 Fair

Bien
Rodrigo, 1-night trip
Verified

10/10 Exceptional

El edificio es nuevo, aún hay algunos acabados en proceso pero la habitación cuenta con todo lo esperado, una cocina muy completa, refrigerador y electrodomésticos necesarios. Aire acondicionado y ventilador. El baño también está muy bien.
Mariela, 2-night trip
Verified

8/10 Very good

Dejan muy poco shampoo y acondicionador. Reservé una habitación para 4 personas y solo hay una cama y 1 sofa muy pequeño, a penas para un niño.
Patricio, 2-night trip
Verified

10/10 Exceptional

Excelente hotel, instalaciones nuevas y de lujo, personal amable y muy atento a nuestras necesidades incluso previo a nuestra llegada. Ubicado en una avenida que te lleva a todo, cerca hay un Chedraui. Si vuelvo Tulum regresaría a este hotel.
Asdisde, 2-night trip
Verified

10/10 Exceptional

Instalaciones y equipamiento del cuarto excelente, privacidad y comodidad.
Jorge, 3-night trip
Verified

10/10 Exceptional

Tiana, 11-night trip