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The Royal Haciendas All Inclusive

4.0 star property
Playa del Carmen beachfront property with 5 restaurants, spa

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Photo gallery for The Royal Haciendas All Inclusive

Exterior
6 outdoor pools, pool umbrellas, pool loungers
6 outdoor pools, pool umbrellas, pool loungers
Beach/ocean view
Aerial view
In the heart of Grand Coral, The Royal Haciendas All Inclusive offers a luxurious retreat. Bask in the sun on white sandy beaches, unwind with yoga classes at the health club or indulge in a rejuvenating spa treatment. With 5 on-site restaurants and multiple poolside bars to choose from, you'll have plenty of options to make your stay unforgettable.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 6 outdoor pools and 4 hot tubs
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Free use of bicycles

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Microwave
The current price is NZ$620
includes taxes & fees
5 Apr - 6 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 97 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 134 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Room, 2 Double Beds, Beachfront

Pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Beachfront

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
HDTV
  • 37 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Junior Suite

Pillow-top beds, in-room safe, individually decorated

Deluxe Junior Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
HDTV
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 97 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Run of the House

Pillow-top beds, in-room safe, individually decorated

Run of the House

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchenette
HDTV
Ceiling fan
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Villa

Pillow-top beds, in-room safe, individually decorated

Deluxe Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 134 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

Similar properties

Aerial view

Occidental at Xcaret Destination - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.2 out of 10, Very good, 4,411 reviews
The price is NZ$449
includes taxes & fees
29 Apr - 30 Apr
Occidental at Xcaret Destination - All Inclusive
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Gran Coyote Golf - 8 min drive - 4.7 km
  • Playa Xcalacoco - 11 min drive - 4.4 km
  • Quinta Avenida - 13 min drive - 9.8 km
  • Playa del Carmen Main Beach - 13 min drive - 9.8 km
  • Punta Esmeralda Beach - 13 min drive - 8.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/19.9 km

Restaurants

  • ‪The Fives Plaza - ‬5 min drive
  • ‪La Laguna - ‬14 min walk
  • ‪Arezzo - ‬5 min drive
  • ‪Breeze Pool Bar - ‬5 min drive
  • ‪Lizards Pool Bar & Terrace - ‬5 min drive

About this property

The Royal Haciendas All Inclusive

At The Royal Haciendas All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll be within a 15-minute drive of Quinta Avenida. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Kinokó, one of 5 restaurants, offers garden views and serves dinner. Other highlights at this all-inclusive property include 2 poolside bars, a free kid's club and a health club. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Cycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 252 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 25
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • All guests, including children, are required to present a valid government-issued ID card at check-in.
    • The credit card used to book the reservation must be presented by the cardholder at check-in.
    • Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 25

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered on-site valet parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop
  • Children's games
  • Lifeguard on-site

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Kayaking
  • Sailing
  • Snorkelling
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 18 buildings/towers
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 6 outdoor pools
  • Arcade/games room
  • Full-service spa
  • 4 hot tubs
  • 2 outdoor tennis courts
  • Sauna
  • Traditional architecture

Accessibility

  • Wheelchair-accessible
  • Lift

Room amenities

Be entertained

  • 43-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Recycling
  • Mobile key entry
  • Cleaning supplies
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.

Dining

Kinokó – Overlooking the garden, this diner only serves dinner. Reservations are required.
Los Murales – Overlooking the garden, this family restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
La Palapa del Sol – This beach family restaurant serves breakfast, lunch and dinner. Open daily.
Sol y Luna Grill – This poolside seafood restaurant only serves lunch. Guests can enjoy drinks at the bar. Open daily.
Pizza Luna – This poolside family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 300.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.81 per accommodation, per night

Optional extras

  • Late checkout can be arranged for an extra charge of USD 600 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

Does The Royal Haciendas All Inclusive offer free cancellation for a full refund?

Yes, The Royal Haciendas All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Royal Haciendas All Inclusive?

Yes, there are 6 outdoor pools and a children's pool.

Are pets allowed at The Royal Haciendas All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Royal Haciendas All Inclusive?

Yes, there's free valet parking.

What are the check-in and check-out times at The Royal Haciendas All Inclusive?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 600 (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at The Royal Haciendas All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (14-min drive) is nearby.

What is there to do at The Royal Haciendas All Inclusive and nearby?

Have fun with on-site activities such as kayaking, sailing and snorkelling and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 4 hot tubs. The Royal Haciendas All Inclusive also has 2 poolside bars, 3 bars and a sauna, as well as a Turkish bath, an arcade and a garden.

Are there restaurants at or near The Royal Haciendas All Inclusive?

Yes, there are 5 on-site restaurants, featuring beachfront dining, Asian cuisine and garden views.

Does The Royal Haciendas All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Royal Haciendas All Inclusive like?

The Royal Haciendas All Inclusive is in Grand Coral, a short 11-minute walk from Chun-Zumbul (diving site). Travellers say that the property is in a great location.

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The Royal Haciendas All Inclusive Reviews

Reviews

8.8

Excellent

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great resort
Deepak, 5-night trip

10/10 Exceptional

Perfect for the whole family
We have stayed at many all-iclusives in this area and this was by far our favorite. It depends on what your going for but for our family with three generations it was perfect. Something for everyone from Grandpa to Grandson. The food was also the best from all our experiences. We hope to come back.
Jeffrey, 7-night trip

10/10 Exceptional

Food and staff were amazing!
Douglas, 7-night trip

10/10 Exceptional

Everything was terrific, property, staff and food. Would definitely stay here again.
PETER, 14-night trip

10/10 Exceptional

Great place for Families. Rooms were very clean and the staff was awesome! We felt very safe at this Resort!
Jackson, 7-night trip

10/10 Exceptional

Very clean, friendly staff
Chen, 4-night trip

10/10 Exceptional

Amazing stay would definitely stay again!
Nephi, 6-night trip

10/10 Exceptional

Excelente resort
Rommy, 5-night trip

10/10 Exceptional

GREAT STAY
JAVIER, 5-night trip

10/10 Exceptional

Lovely stuff, clean rooms, and fine dining
Rose, 7-night trip

10/10 Exceptional

Absolutely wonderful
Very friendly staff, beautiful property, exceptional room service
Anastasia, 7-night trip

8/10 Very good

It was a good stay
Ksenia, 5-night trip

8/10 Very good

We had a wonderful stay
Jonathan, 4-night trip

10/10 Exceptional

Amazing! Will recommend and stay again!
Patrick, 7-night trip

10/10 Exceptional

Great resort. Very clean, great service, very good pool options, good food. Great suite rooms for a family with kids.
Brock, 7-night trip

8/10 Very good

Great Family resort.
Trevor, 6-night trip

8/10 Very good

It was good vacation.
Milica, 10-night trip

10/10 Exceptional

I went with my family and we had lots of fun and it’s a wonderful place to send quality time. We love the service and food.
Velmani, 5-night trip

10/10 Exceptional

Beautiful beach front room
francine, 4-night trip

10/10 Exceptional

Great resort especially for families with small children. Staff was friendly and a lot of dining options.
Vanessa, 5-night trip

10/10 Exceptional

Family had a great experience during our trip. We would recommend to anyone looking to have a relaxing experience that has all the conveniences you will be looking for in an all inclusive resort.
Erilberto, 4-night trip

6/10 Good

Thebfacilities are clean. The room for a family of 4 with 2 murphy beds were good spacous and clean. Access to beach is good. 2 large swimup bar pools and 2 large lap pools were very clean and pleassnt
Arunmozhi, 6-night trip

10/10 Exceptional

First time going and can’t wait to go back! Beautiful hotel, friendly staff, great rooms, good food and amazing grounds! Lots of fun being there!
Stacey, 8-night trip

10/10 Exceptional

The rooms and space are great. The food is really good. The property is great. Everything was good and we really enjoyed our stay.
Vera, 9-night trip

8/10 Very good

Excellent service and beautiful property.
Dinorah, 6-night trip