Hotel Casa Caracol offers a great location, putting you within a short 10-minute walk of Isla Mujeres Ferry Terminal and North Beach. Also, this hotel is within a short 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Air conditioning
Laundry facilities
Non-smoking
Free WiFi
Main amenities (6)
Housekeeping once per stay
Air conditioning
Laundry service
Gift shops/newsstands
Luggage storage
Limited hour front desk
The current price is NZ$109
NZ$109
includes taxes & fees
25 Jul - 26 Jul
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Family Room
Family Room
Highlights
Air conditioning
TV
Separate bedroom
Private bathroom
Sleeps 5
2 Double Beds and 1 Large Single Bed
View all photos for Basic Room
Basic Room
Highlights
Air conditioning
TV
Separate bedroom
Private bathroom
Sleeps 2
1 Double Bed
View all photos for Basic Studio Suite, 1 Double Bed
8a Miguel Hidalgo Centro - Supmza. 001, Isla Mujeres, QROO, 77400
What's nearby
Miguel Hidalgo - 1 min walk - 0.0 km
Isla Mujeres Ferry Terminal - 3 min walk - 0.3 km
Isla Mujeres Cemetery - 5 min walk - 0.4 km
North Beach - 5 min walk - 0.4 km
Dolphin Discovery - 7 min drive - 6.0 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 17.1 miles/27.5 km
Restaurants
Los Mariscos de Humo - 1 min walk
Los Burritos - 2 min walk
Aroma Isla - 1 min walk
Cafe Mogagua - 1 min walk
Los Tacos de Humo - 1 min walk
About this property
Hotel Casa Caracol
Hotel Casa Caracol offers a great location, putting you within a short 10-minute walk of Isla Mujeres Ferry Terminal and North Beach. Also, this hotel is within a short 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
Languages
English, Spanish
At a glance
DONE
Hotel size
18 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age – 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Dry cleaning/laundry services
Luggage storage
Accessibility
Front entrance ramp
Room amenities
Be entertained
32-inch TV
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Shower only
Soap and shampoo
Toilet paper
Stay connected
Free WiFi
More
Housekeeping (once per stay)
Fees & policies
Policies
This property does not have lifts.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Frequently asked questions
Are pets allowed at Hotel Casa Caracol?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Casa Caracol?
Sorry, there's no on-site parking at Hotel Casa Caracol.
What are the check-in and check-out times at Hotel Casa Caracol?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM.
Is there an on-site casino at Hotel Casa Caracol?
No, this hotel doesn't have a casino, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are both nearby.
What's the area around Hotel Casa Caracol like?
Hotel Casa Caracol is a short 4-minute walk from Isla Mujeres Ferry Terminal and 6 minutes' walk from North Beach.
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Hotel Casa Caracol Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
14 February 2025
I really loved it! Apparently I was the first one to book when it got online, and I was welcomed in such a nice and enthusiastic way! All the staff was amazing and super friendly. The location is the best you can imagine, its close to everything, but you dont hear any noice. If I go back to Isla Mujeres, I will definitely stay here again.
Lisa van
Lisa van, 3-night trip
6/10 Good
18 April 2025
It’s close to everything. It’s better than it was when it was called Sayil Hotel. Two of the four nights a worker or owners child yelled and cried til 10:40-11 pm. Take earplugs. Staff was very nice.
steven
steven, 4-night trip
10/10 Exceptional
20 April 2025
Super cerca todo, bueno, bonito, la atencion todos muy amables, todo excelente, tiene el espacio correcto y suficiente, nos encanto, regresariamos,
Carmen
Carmen, 1-night trip
10/10 Exceptional
18 April 2025
Excelente alojamiento, los encargados fueron muy amables
Fabian
Fabian, 1-night trip
10/10 Exceptional
12 April 2025
Rainier
Rainier, 2-night trip
8/10 Very good
7 March 2025
Sencillo y adecuado.
La locación está perfecta, cerca de todo, buen precio y muy seguro . Las chicas recepción y ama de llaves muy atentas ☺️ sencillo y adecuado .
Margarita
Margarita, 3-night trip
8/10 Very good
6 March 2025
We really enjoyed the space in the room. The Staff was incredible fresh towels. Hanging wet beach stuff and returning it. It was right down town in North Beach area so easy walk to beaches and dinning. We really had fun