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Hyatt Regency West Hanoi

Luxury hotel with spa, near My Dinh National Stadium

  • Free WiFi and free parking
From
NZ$132

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36 Le Duc Tho Street, My Dinh 2 Ward, Hanoi, 10000, Vietnam
8.8.Fabulous.
  • Nice hotel. Ok for business stay if you need to go to the Convention Center, but very far…

    Sep 9, 2019

  • Overall good quality but rooms close to elevators can be a bit noisy

    Jul 16, 2019

See all 47 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 519 guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)

What’s around

  • In Mỹ Đình
  • My Dinh National Stadium - 15 min walk
  • The Garden Shopping Center - 29 min walk
  • Hanoi Museum - 43 min walk
  • Vietnam National Convention Center - 2.5 mi / 4.1 km
  • Temple of Literature - 5.4 mi / 8.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, 2 Bedrooms, Kitchen
  • Suite, 3 Bedrooms, Kitchen
  • Club Room, 1 King Bed
  • Club Room, 2 Twin Beds
  • Deluxe Room, 1 King Bed, Kitchen
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Room, 1 King Bed
  • Room, 1 King Bed, Kitchenette
  • Regency, Suite, 1 King Bed, Kitchen
  • Regency, Suite, 1 King Bed
  • Room, 2 Twin Beds

Location

36 Le Duc Tho Street, My Dinh 2 Ward, Hanoi, 10000, Vietnam
  • In Mỹ Đình
  • My Dinh National Stadium - 15 min walk
  • The Garden Shopping Center - 29 min walk

What’s around

Landmarks

  • In Mỹ Đình
  • My Dinh National Stadium - 15 min walk
  • The Garden Shopping Center - 29 min walk
  • Hanoi Museum - 43 min walk
  • Vietnam National Convention Center - 2.5 mi / 4.1 km
  • Temple of Literature - 5.4 mi / 8.7 km
  • Bao Son Paradise Park - 5.7 mi / 9.2 km
  • Hoan Kiem Lake - 6.5 mi / 10.4 km
  • Aeon Mall - 16 mi / 25.7 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 42 min drive
  • Hanoi Yen Vien Station - 20 min drive
  • Hanoi Railway Station - 27 min drive
  • Hanoi Giap Bat Station - 30 min drive

At a glance

Hotel size

  • This hotel has 519 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured onsite self parking
  • Onsite carport
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Pool sun loungers
  • Steam room
  • Sauna

Working away

  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 4499
  • Conference space size (meters) - 418
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2010
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Low-height counters/sink
  • Bathroom emergency pull cord

Languages Spoken

  • Chinese
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Vietnamese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Pay movies
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Lotus Spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining

Lackah - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Little Korea - This restaurant overlooks the garden and specializes in Korean cuisine. Open daily.

Barista - Onsite lobby lounge. Open daily.

Pool Bar - This bar is located by the pool. Open daily.

Barista Outdoor - Onsite café. Open daily.

Small print

Also known as

  • Crowne Plaza Hanoi West
  • Crowne Plaza West Hanoi
  • Hyatt Regency West Hanoi Hotel
  • Hyatt Regency West Hanoi Hanoi
  • Hyatt Regency West Hanoi Hotel Hanoi
  • Crowne Plaza Hotel Hanoi West
  • Crowne Plaza West Hanoi
  • Crowne Plaza West Hanoi Hotel Hanoi
  • Crowne Plaza West Hanoi Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-in between 3:00 PM and 9:00 PM can be arranged for an extra charge (amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for USD 46.2 per night

Buffet breakfast is offered for an extra charge of USD 20.79 for adults and USD 10.4 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

Guests under 5 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hyatt Regency West Hanoi does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 3 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine, garden views, and poolside dining. Nearby restaurants include Cha Ca Ngon (7-min walk), Hotto (2 mi), and Daruma Duy Tan (2 mi).
  • Hyatt Regency West Hanoi has 2 bars, a spa, and an outdoor pool, as well as a 24-hour health club and a garden.
8.8.Fabulous.
  • 8.0.Very good

    Pleasure at Hanoi

    It was good and comfortable stay.

    Biswanath, 6 night family trip, Apr 29, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Staff at breakfast and spa were super friendly We’d happily return.

    beckychau, 2 night family trip, Apr 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent stay

    Stay was good. Staff were accomodative.

    KIRAN SIDDHE GOWDA, 3 night business trip, Apr 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The cleanliness of the property, the royal service & attention one is given by the staff. Their humidity ... just amazing

    5 night family trip, Dec 28, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Good and clean hotel friendly staff and helpful breakfast

    2 night trip, Dec 27, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel is nice specially Hang who remember everything that you had the first day of your stay and you would not have to ask the same things again they would already be there on your table.. she was VVV GOOD.

    6 night business trip, Dec 9, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Business trip

    I stayed here on a business trip and this is a really nice hotel. The staff are great and do everything they can for you. Hang looked after us very well at breakfast and always had my drink ready for me by the time I got to the table. My room was upgraded and it was very spacious and clean. Really enjoyed my stay and will be back.

    Gary, 1 night business trip, Nov 16, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent hotel

    Good stay for business trip on the west side of Hanoi

    Alfredo, 1 night business trip, Oct 31, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent hotel with professional employees

    This is a great hotel in west part of Hanoi. I stayed at the clubroom and spent most of my time working there. Breakfast spread and room are both great too. Staff are more than ready to offer their help and yet not intrusive. I really appreciate that.

    1 night business trip, Oct 31, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    Hanoi trip

    Food options are a bit limited

    Pratik, 6 night business trip, Oct 17, 2018

    Verified Hotels.com guest review

See all 47 reviews