Turtle Bay Lodge

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Beach
Beach
Pool
Pool

Overview of Turtle Bay Lodge

Turtle Bay Lodge

2.5 star property
Beachfront hotel with outdoor pool, near Matevulu Blue Hole

8.2/10 Very good

75 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
The price is $149
Price available on 03/07/2022
Map
Luganville, Espiritu Santo, Turtle Bay, Espiritu Santo
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Beach towels
  • Children's pool
  • Room service
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Garden
For families
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Champagne Beach - 64 min drive

Getting around

  • Luganville (SON-Santo-Pekoa Intl.) - 53 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Turtle Bay Lodge

Turtle Bay Lodge offers an airport shuttle (available 24 hours) for VUV 2000 per room one way. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a children's pool, a snack bar/deli, and a terrace. Fellow travelers like the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM - 9:30 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 7 AM - 9:30 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–8:00 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Taking the kids

  • Children's pool
  • Babysitting (surcharge)

What to do

  • On the beach
  • Kayaking
  • Snorkeling
  • Ecotours nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Beach towels
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 2007
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool

Languages spoken

  • English
  • French

Room amenities

Home comfort

  • Ceiling fan
  • Electric kettle
  • Window screens

Sleep well

  • Premium bedding

What to enjoy

  • Furnished patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VUV 2000 per room (one way)
  • Area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 3.5 percent

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Turtle Bay Lodge
Turtle Bay Lodge Vanuatu/Luganville
Turtle Bay Hotel Espiritu Santo
Turtle Hotel Espiritu Santo
Turtle Bay Lodge Hotel
Turtle Bay Lodge Turtle Bay
Turtle Bay Lodge Hotel Turtle Bay

Frequently asked questions

Overall score and ratings

8.2

Very good

7.8/10

Cleanliness

8.1/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

8/10 Very good

Kristina, 7-night trip
Verified Hotels.com guest review

6/10 Good

Caught in a cyclone so miserable throughout!! I am sure it is beautiful without the rain
Stephen, 2-night trip
Verified Hotels.com guest review

6/10 Good

4-night trip
Verified Lastminute guest review

10/10 Exceptional

Paradise
We booked this location for 2 x nights in Oct as a group of 7. 2 x grand parents, 2 x adults, and 3 kids (Ages 8, 7 and 5). We opted for 3 seperate rooms next to each other and it could not have been a better scenario although I am aware that there is a family type room. The rooms are very adequate and although no aircons were in place, the temperature with the sea breeze was great (our kids used the blankets even). The lodge is low key and immediately relaxing. It is a small-ish resort, at the time filled mainly with couples however our kids were never bored. Between kayaks, swimming in the pool and exploring the rock pools. We did horse riding with Santo Horse Adventures one morning which is highly recommended. The highlight of the property was the incredible food.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice location, and nice facilities. However, as you're stranded there for the most part you often need to eat their food. The first meal we had was atrocious, completely stale bun on a burger (like a brick), and a pasta that tasted like they accidentally dropped the whole salt shaker in. However, the meals improved after that, so not sure if they just had someone extremely under-qualified that day.
6-night romance trip
Verified Expedia guest review

8/10 Very good

Good facilities, you need to have a car to drive around, because is far. Breakfast should be better
3-night family trip
Verified Expedia guest review

6/10 Good

Food not fresh, seemed leftovers warmed up again, husband sick with it. No fresh coffee for breakfast only tin coffee (but steep rates). Weetbix not fresh. Breakfast bar waitress tried to steal 3$ extra for toast when in fact included in price already. Overheard other customers complain about same issue with same woman. Grounds kept immaculate and clean. Surrounding scenery beaufiful. Noisy, unsupervised local children (looked like children of staff) cleaning runny noses in pool and heard one say to the other "stop peeing in the pool" in Bislama.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Best stay
It was a very comfotable stay
Walter, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Quite remote but fabulous food and staff
Fantastic staff, Delvene, Iris, John and Adam in particular were wonderful, so helpful in every way. The other staff members behind the scenes were also very friendly. This is a remote location with not much else around. We took advantage of booked tours from the resort which introduced us to Santo. The Turtle and Dugong tour was a highlight. Unfortunately for us the weather was not kind.
Rhonda, 7-night romance trip
Verified Hotels.com guest review

8/10 Very good

Probably the best place to stay. Can improve.
Nice setting, good location for getting around in terms of being half way between luganville and champagne beach. Loads to do in good weather. We had bad weather which is no one’s fault but felt a bit marooned then during those times. The trips we did were all great and apparently heavily vetted by the hotel. Friendly service. The food was a little inconsistent but generally very good. The hotel do point out the limitations of their location in a developing country in terms of access to fresh produce and that’s fine. The owner was a bit crass, and we received an email asking for a 5* review and to email them criticisms which didn’t sit well with me. Generally though, a very pleasant stay.
thomas, 7-night trip
Verified Hotels.com guest review