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Randholee Resort & Spa

4.0 star property
4-star hotel in Kandy with spa and outdoor pool

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Randholee Resort & Spa

Photo gallery for Randholee Resort & Spa

Terrace/patio
Balcony
Front of property
Deluxe Mountain View,1 Bedroom, Balcony, Private Bathroom, Non Smoking
Breakfast, lunch, dinner served; international cuisine

Overview of Randholee Resort & Spa

8.0

Very good

Property highlights

  • Pool
  • Air conditioning
  • Spa
  • Free parking
  • Restaurant
  • Bar
Map
Heerassagala Rd, Bowalawatte, Kandy
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Babysitting (surcharge)
  • Playground on site
  • Fridge
  • Private bathroom
  • Separate sitting area
  • Television

Room options

View all photos for Deluxe Room, 1 Bedroom, Non Smoking, Private Bathroom

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 Bedroom, Non Smoking, Private Bathroom

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Mountain View,1 Bedroom, Balcony, Private Bathroom, Non Smoking

Deluxe Mountain View,1 Bedroom, Balcony, Private Bathroom, Non Smoking | View from room

Deluxe Mountain View,1 Bedroom, Balcony, Private Bathroom, Non Smoking

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Super Deluxe, 1 Bedroom, Mountainside, Balcony, Non Smoking

Super Deluxe, 1 Bedroom, Mountainside, Balcony, Non Smoking

Super Deluxe, 1 Bedroom, Mountainside, Balcony, Non Smoking

  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Heart of Kandy
  • Temple of the Tooth - 11 min drive
  • Pallekele International Cricket Stadium - 22 min drive

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 168 min drive
  • Kandy Railway Station - 7 min drive
  • Area shuttle (surcharge)

Restaurants

  • Cinnamon Citadel Panorama Restaurant - 12 min drive
  • Cafe 1886 By Salgado Bakers - 7 min drive
  • Kandyan Muslim Hotel - 7 min drive
  • Pizza Hut - 5 min drive
  • Avanhala - 10 min drive
Map

About this property

Randholee Resort & Spa

Located near a train station, Randholee Resort & Spa is a great choice for a stay in Kandy. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the coffee shop/cafe. Other features of this upmarket hotel include an outdoor pool, a poolside bar and a health club.

Languages

English

Sustainability

Sustainability practices

Garden
Bicycle rentals
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 2 PM until 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Off-site

  • Area shuttle*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–8:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Playground
  • Supervised childcare (surcharge)

What to do

  • Racquetball/squash
  • Shopping
  • Pool table
  • Bike rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • In-room accessibility (selected rooms)
  • Tile flooring in room

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has massage/treatment rooms. Services include deep-tissue massages and massages. The spa is open daily.

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12 for adults and USD 6 for children
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Randholee Resorts Hotel Kandy
Randholee Resorts Kandy
Randholee Resorts
Randholee Resort Kandy
Randholee Resort
Randholee Kandy
Randholee
Randholee Luxury Hotel Kandy
Randholee Resort & Spa Hotel
Randholee Resort & Spa Kandy
Randholee Resort & Spa Hotel Kandy

Frequently asked questions

Does Randholee Resort & Spa offer free cancellation for a full refund?
Yes, Randholee Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Randholee Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Randholee Resort & Spa?
Yes, there's an outdoor pool.
Are pets allowed at Randholee Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Randholee Resort & Spa?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Randholee Resort & Spa?
You can check in from 2 PM - 11:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Randholee Resort & Spa and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Randholee Resort & Spa also has a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Randholee Resort & Spa?
Yes, there's an on-site restaurant that offers international cuisine.
What's the area around Randholee Resort & Spa like?
Randholee Resort & Spa puts you in the heart of Kandy. Popular attractions include Kandy General Hospital, which is 6 minutes away by car.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Chitra, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Jude, 2-night trip
Verified Expedia guest review

6/10 Good

Lost Booking
When we arrived, no details of our booking. Eventually found it but advised they were booked out. Offered smaller room to what was booked which we rejected, so they upgraded to Super Deluxe. We were at check-in for 40 minutes so this was very slow. Room was fine and comfortable. Many power cuts. The food in the restaurant was great and the pool was wonderful with a fantastic view. Staff were friendly.
Dion, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rooms are great, spa and restaurant not so much.
The view is outstanding and the service was very attentive. Be warned that the spa is a total scam. We paid for a one hour massage for my girlfriend and a pedicure and foot massage for myself. We both received twenty minutes of basically random touching, nothing resembling a massage and they stopped. They didn’t speak English well enough to even comprehend that I had requested a pedicure despite us clarifying it three times. Also no bar currently which was a bummer and outrageously slow service in the restaurant for even simple requests . The room itself was amazing. Zero complaints on that front.
Constantine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The very good Service for decent money. I would recommend this place. Thank you.
Barbara, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Hill top delight
Beautiful hotel and room, friendly stuff and great views, was a great base to explore the area.
Terence, 2-night trip
Verified Hotels.com guest review

2/10 Poor

i have paid from my local debit card they have charge extra money from Me when i check with them they have told me to contact the bank and they refused their mistake and blame to me its not fair
Sandy, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Awesome Hotel
Awesome Hotel and Awesome view and even pool is great
Huzefa, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Awesome Hotel and Awesome view
Awesome Hotel and Awesome view
Huzefa, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Thileepan, 1-night romance trip
Verified Hotels.com guest review