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Randholee Resort & Spa
4-star hotel in Kandy with spa and outdoor pool
- Great for families
- Free WiFi and free parking
- Price Guarantee
From
NZ$88
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
7.4.Good.31 verified Hotels.com guest reviews
i have paid from my local debit card they have charge extra money from Me when i check…
Oct 2, 2019
Beautiful hotel and room, friendly stuff and great views, was a great base to explore the…
Sep 16, 2019
Official standards
This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- 24 hours gap period enforced between guest stays
- Contactless check-in is available
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
- Free WiFi
- Free parking
- Pool
- Gym
- Air Conditioning
Property highlights
Main amenities
- 30 guestrooms
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Outdoor pool
- Breakfast available
For families
- Free cribs/infant beds
- Playground on site
- Babysitting or childcare (surcharge)
- Supervised childcare/activities (surcharge)
- Refrigerator
- Television
What’s around
- Heart of Kandy
- Amaya Medical Center - 28 min walk
- Ceylon Tea Museum - 35 min walk
- Royal Botanical Garden - 2.9 mi / 4.7 km
- Kandy Lake - 3.9 mi / 6.3 km
- Temple of the Tooth - 5.4 mi / 8.8 km
Enter dates for 2 guests
- Standard Room, 1 Bedroom, Non Smoking, Private Bathroom
- Deluxe Mountain View,1 Bedroom, Balcony, Private Bathroom, Non Smoking
- Super Deluxe, 1 Bedroom, Jetted Tub, Mountainside, Balcony, Non Smoking
Location
- Heart of Kandy
- Amaya Medical Center - 28 min walk
- Ceylon Tea Museum - 35 min walk
What’s around
Landmarks
- Heart of Kandy
- Amaya Medical Center - 28 min walk
- Ceylon Tea Museum - 35 min walk
- Royal Botanical Garden - 2.9 mi / 4.7 km
- Kandy Lake - 3.9 mi / 6.3 km
- Temple of the Tooth - 5.4 mi / 8.8 km
- Kandy General Hospital - 3.1 mi / 4.9 km
- Kandy Clock Tower - 3.5 mi / 5.7 km
- Asgiriya Stadium - 3.5 mi / 5.7 km
- Royal Palace of Kandy - 3.8 mi / 6.2 km
- Wales Park - 3.9 mi / 6.2 km
Getting around
- Bandaranaike Intl. Airport (CMB) - 115 min drive
- Kandy Railway Station - 7 min drive
- Area shuttle (surcharge)
At a glance
Hotel size
- This hotel has 30 rooms
Arriving/leaving
- Check-in time 2 PM-11:30 PM
- Check-out time is noon
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Babysitting/childcare*
Pets
- No pets or service animals allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Parking
- Free onsite self parking
- Free onsite valet parking
In the hotel
Taking the kids?
- Supervised childcare/activities (surcharge)
Food and drink
- Buffet breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- Coffee shop/café
- Snack bar/deli
- Poolside bar
- Room service (during limited hours)
Things to do
- Outdoor pool
- Fitness facilities
- Full-service spa
- Spa treatment room(s)
- Playground on site
- Bicycle rentals nearby
- Health club
Services
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry service
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
- Wedding services
Facilities
- Safe-deposit box at front desk
- Designated smoking areas
- Garden
- Terrace
Accessibility
- Braille or raised signage
- In-room accessibility
- Wheelchair-accessible path of travel
Languages Spoken
- English
In the room
Home comforts
- In-room climate control (air conditioning)
- Ceiling fan
- Minibar
- Coffee/tea maker
- Iron/ironing board (on request)
Sleep well
- Blackout drapes/curtains
- Turndown service
Freshen up
- Free toiletries
- Hair dryer
Be entertained
- LED TV
- Satellite TV channels
Stay connected
- Desk
- Free WiFi
Food and drink
- Refrigerator
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
Special features
Spa
The onsite spa has massage/treatment rooms. Services include deep-tissue massages and massages.
The spa is open daily.
Dining
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Small print
Also known as
- Randholee Resorts Hotel Kandy
- Randholee Resort & Spa Kandy
- Randholee Resort & Spa Hotel Kandy
- Randholee Resorts Kandy
- Randholee Resorts
- Randholee Resort Kandy
- Randholee Resort
- Randholee Kandy
- Randholee
- Randholee Luxury Hotel Kandy
- Randholee Resort & Spa Hotel
Optional extras
Buffet breakfast is offered for an extra charge of USD 12 per person (approximately)
Babysitting/childcare is available for an extra charge
Area shuttle service is offered for an extra charge
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Randholee Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self and valet parking.
- Yes, there's an outdoor pool.
- Sorry, pets and service animals aren't allowed.
- You can check in from 2 PM - 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
- Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include OpenRice (2.1 mi), Garden Rest Kandy (2.7 mi), and Dine-More (2.8 mi).
- Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Randholee Resort & Spa also has a health club and spa services, as well as a garden.
7.4.Good.31 verified Hotels.com guest reviews
- 8.0.Very good
Awesome Hotel
Awesome Hotel and Awesome view and even pool is great
Huzefa, 2 night family trip, Sep 11, 2019
Verified Hotels.com guest review
- 8.0.Very good
Awesome Hotel and Awesome view
Awesome Hotel and Awesome view
Huzefa, 2 night family trip, Sep 11, 2019
Verified Hotels.com guest review
- 4.0.Fair
In deluxe room dirty towel, food poor. Veiw from a room nice
1 night trip, Apr 28, 2019
Verified Expedia guest review
- 2.0.Poor
Worst WiFi ever
Interesting hotel, WiFi is terrible no signal even when management acknowledged and said they had fixed. The shower leaked into the bedroom. Went for dinner as it was the only option in the locality and the napkins on the tables where filthy. Thank god it was a one night stay.
1 night trip, Mar 6, 2019
Verified Hotels.com guest review
- 8.0.Very good
Brief overnight stay
Stayed in a deluxe room in the new building. Very modern and comfortable. Food was average.
Jonathan, 1 night romance trip, Jan 12, 2019
Verified Hotels.com guest review
- 8.0.Very good
Spectacular view......good buffet breakfast I think they were a bit dubious about me at first as I rocked up on a bike without booking but all sorted itself out.
1 night trip, Jan 2, 2019
Verified Expedia guest review
- 10.0.Exceptional
Excellent hotel with exemplary service. Po
Jordan, 2 night trip with friends, Dec 22, 2018
Verified Hotels.com guest review
- 2.0.Poor
Very Poor Experience at Randholee
The stay at Randholee turned into a very poor experience. The staff of the hotel is forever asking for payment in cash in every service you take or any place you visit. Repeatedly telling us that water bottles cost money. Eating in hotel costs cash, repetitively reminding us. Not a professional staff at all, neither well trained. If they are so worried about cash from international travelers, they should stop running a luxury resort. Extremely poor experience overall.
Debabrata, 4 night family trip, Dec 12, 2018
Verified Hotels.com guest review
- 10.0.Exceptional
Hotel with tranquility and beautiful views
Lovely restful place with beautiful views and tranquility of the mountains. Very good fitness and friendly staff.
Palitha, 1 night romance trip, Aug 31, 2018
Verified Hotels.com guest review
- 4.0.Fair
Good hotel going downhill
From previous reviews, I can only assume there is new management as the staff and food were so much worse than anyone mentioned in previous years. Very disappointed. Food was particularly unappetising at every mail for 3 days: we ended p eating store-bought snacks rather than eat there. Jacuzzi on the balcony and size of the room were great but for the rest, it was not good.
dave, 3 night trip, Jul 30, 2018
Verified Expedia guest review