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All properties in Kandy, Central Province, Sri Lanka

Randholee Resort & Spa

4-star hotel in Kandy with spa and outdoor pool

  • Free WiFi and free parking
From
NZ$88

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7.4.Good.
  • i have paid from my local debit card they have charge extra money from Me when i check…

    Oct 2, 2019

  • Beautiful hotel and room, friendly stuff and great views, was a great base to explore the…

    Sep 16, 2019

See all 31 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 30 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Refrigerator
  • Television

What’s around

  • Heart of Kandy
  • Amaya Medical Center - 28 min walk
  • Ceylon Tea Museum - 35 min walk
  • Royal Botanical Garden - 2.9 mi / 4.7 km
  • Kandy Lake - 3.9 mi / 6.3 km
  • Temple of the Tooth - 5.4 mi / 8.8 km

Enter dates for 2 guests

  • Standard Room, 1 Bedroom, Non Smoking, Private Bathroom
  • Deluxe Mountain View,1 Bedroom, Balcony, Private Bathroom, Non Smoking
  • Super Deluxe, 1 Bedroom, Jetted Tub, Mountainside, Balcony, Non Smoking

Location

  • Heart of Kandy
  • Amaya Medical Center - 28 min walk
  • Ceylon Tea Museum - 35 min walk

What’s around

Landmarks

  • Heart of Kandy
  • Amaya Medical Center - 28 min walk
  • Ceylon Tea Museum - 35 min walk
  • Royal Botanical Garden - 2.9 mi / 4.7 km
  • Kandy Lake - 3.9 mi / 6.3 km
  • Temple of the Tooth - 5.4 mi / 8.8 km
  • Kandy General Hospital - 3.1 mi / 4.9 km
  • Kandy Clock Tower - 3.5 mi / 5.7 km
  • Asgiriya Stadium - 3.5 mi / 5.7 km
  • Royal Palace of Kandy - 3.8 mi / 6.2 km
  • Wales Park - 3.9 mi / 6.2 km

Getting around

  • Bandaranaike Intl. Airport (CMB) - 115 min drive
  • Kandy Railway Station - 7 min drive
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 30 rooms

Arriving/leaving

  • Check-in time 2 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Bicycle rentals nearby
  • Health club

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible path of travel

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has massage/treatment rooms. Services include deep-tissue massages and massages.

The spa is open daily.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Randholee Resorts Hotel Kandy
  • Randholee Resort & Spa Kandy
  • Randholee Resort & Spa Hotel Kandy
  • Randholee Resorts Kandy
  • Randholee Resorts
  • Randholee Resort Kandy
  • Randholee Resort
  • Randholee Kandy
  • Randholee
  • Randholee Luxury Hotel Kandy
  • Randholee Resort & Spa Hotel

Optional extras

Buffet breakfast is offered for an extra charge of USD 12 per person (approximately)

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Randholee Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant that offers international cuisine. Nearby restaurants include OpenRice (2.1 mi), Garden Rest Kandy (2.7 mi), and Dine-More (2.8 mi).
  • Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Randholee Resort & Spa also has a health club and spa services, as well as a garden.
7.4.Good.
  • 8.0.Very good

    Awesome Hotel

    Awesome Hotel and Awesome view and even pool is great

    Huzefa, 2 night family trip, Sep 11, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Awesome Hotel and Awesome view

    Awesome Hotel and Awesome view

    Huzefa, 2 night family trip, Sep 11, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    In deluxe room dirty towel, food poor. Veiw from a room nice

    1 night trip, Apr 28, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Worst WiFi ever

    Interesting hotel, WiFi is terrible no signal even when management acknowledged and said they had fixed. The shower leaked into the bedroom. Went for dinner as it was the only option in the locality and the napkins on the tables where filthy. Thank god it was a one night stay.

    1 night trip, Mar 6, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Brief overnight stay

    Stayed in a deluxe room in the new building. Very modern and comfortable. Food was average.

    Jonathan, 1 night romance trip, Jan 12, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Spectacular view......good buffet breakfast I think they were a bit dubious about me at first as I rocked up on a bike without booking but all sorted itself out.

    1 night trip, Jan 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent hotel with exemplary service. Po

    Jordan, 2 night trip with friends, Dec 22, 2018

    Verified Hotels.com guest review

  • 2.0.Poor

    Very Poor Experience at Randholee

    The stay at Randholee turned into a very poor experience. The staff of the hotel is forever asking for payment in cash in every service you take or any place you visit. Repeatedly telling us that water bottles cost money. Eating in hotel costs cash, repetitively reminding us. Not a professional staff at all, neither well trained. If they are so worried about cash from international travelers, they should stop running a luxury resort. Extremely poor experience overall.

    Debabrata, 4 night family trip, Dec 12, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel with tranquility and beautiful views

    Lovely restful place with beautiful views and tranquility of the mountains. Very good fitness and friendly staff.

    Palitha, 1 night romance trip, Aug 31, 2018

    Verified Hotels.com guest review

  • 4.0.Fair

    Good hotel going downhill

    From previous reviews, I can only assume there is new management as the staff and food were so much worse than anyone mentioned in previous years. Very disappointed. Food was particularly unappetising at every mail for 3 days: we ended p eating store-bought snacks rather than eat there. Jacuzzi on the balcony and size of the room were great but for the rest, it was not good.

    dave, 3 night trip, Jul 30, 2018

    Verified Expedia guest review

See all 31 reviews