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Tokyu Stay Nishi-Shinjuku

City-center hotel within walking distance of The Tokyo Metropolitan Government

  • Free WiFi
From
NZ$109

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Twin Room B Non Smoking with extra bed,34sqm, 100cm Bed width - Guest Room
  • Twin Room B Non Smoking with extra bed,34sqm, 100cm Bed width - Guest Room
  • Semi Double Room, Non Smoking (Single Use) - Bathroom
  • Twin Room B Non Smoking with extra bed,34sqm, 100cm Bed width - Bathroom
  • Twin Room B Non Smoking with extra bed,34sqm, 100cm Bed width - Guest Room
Twin Room B Non Smoking with extra bed,34sqm, 100cm Bed width - Guest Room. Image 1 of 46.
1 / 46Twin Room B Non Smoking with extra bed,34sqm, 100cm Bed width - Guest Room
8.6.Fabulous.
  • This hotel refused to refund our money even though with COVID there was no way we could…

    Jul 27, 2020

  • Clean and efficient; this would actually be ideal for a long term stay, as there was a…

    Dec 27, 2019

See all 721 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Convenient
Transport options
Safe
Walkable
  • Free WiFi
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 148 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Vending machine
  • Laundry service

For families

  • Microwave
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 27 min walk
  • Meiji Jingu Shrine - 28 min walk
  • Yoyogi Park - 32 min walk
  • Tokyo National Olympic Stadium - 40 min walk
  • Tokyo Imperial Palace - 5.6 mi / 9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Single Room A, Non Smoking 15sqm, 122cm Bed width
  • Semi Double Room, Non Smoking, 18sqm with 140cm Bed width
  • Twin Room A, Non Smoking 21sqm, 100cm Bed width
  • Single Room A, Smoking 15sqm, 122cm Bed width
  • Semi Double Room, Smoking, 18sqm with 140cm Bed width
  • Twin Room A, Smoking, 21sqm, 100cm Bed width
  • Twin Room B Non Smoking with extra bed,34sqm, 100cm Bed width
  • Single Room B with Kitchen, Smoking, 140cm Bed
  • Single Room B with Kitchen, NonSmoking, 140cm Bed
  • Single Room B, Smoking (Single Use)
  • Single Room B, Non Smoking (Single Use)
  • Semi Double Room, Smoking (Single Use)
  • Semi Double Room, Non Smoking (Single Use)
  • Twin Room A, Smoking (Single Use)
  • Twin Room A, Non Smoking (Single Use)
  • Twin Room B Smoking with extra bed, 34sqm, 100cm Bed width

Location

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 27 min walk
  • Meiji Jingu Shrine - 28 min walk

What’s around

Landmarks

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 27 min walk
  • Meiji Jingu Shrine - 28 min walk
  • Yoyogi Park - 32 min walk
  • Tokyo National Olympic Stadium - 40 min walk
  • Tokyo Imperial Palace - 5.6 mi / 9 km
  • Tokyo Tower - 6.1 mi / 9.7 km
  • Tokyo Dome - 6.5 mi / 10.4 km
  • Ueno Onshi Park - 7.6 mi / 12.2 km
  • Sensō-ji Temple - 10.1 mi / 16.3 km
  • Tokyo Sky Tree - 10.3 mi / 16.6 km

Getting around

  • Narita Intl. Airport (NRT) - 53 min drive
  • Haneda Airport (HND) - 16 min drive
  • Hatsudai Station - 18 min walk
  • Shinjuku Station - 18 min walk
  • Seibu-Shinjuku Station - 19 min walk
  • Nishi-shinjuku-gochome Station - 3 min walk
  • Tochomae Station - 8 min walk
  • Nishi-shinjuku Station - 10 min walk

At a glance

Hotel size

  • This hotel has 148 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator

Accessibility

  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
  • Washer/dryer

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Nishi-Shinjuku Tokyu Stay
  • Tokyu Stay Nishi-Shinjuku Tokyo
  • Tokyu Stay Nishi-Shinjuku Hotel Tokyo
  • Tokyu Stay
  • Tokyu Stay Hotel
  • Tokyu Stay Hotel Nishi-Shinjuku
  • Tokyu Stay Nishi-Shinjuku
  • Tokyu Stay Nishi-Shinjuku Hotel
  • Tokyu Stay Nishi Shinjuku
  • Tokyu Stay Nishi Shinjuku
  • Tokyu Stay Nishi-Shinjuku Hotel

Optional extras

Housekeeping is offered every 6 days for an extra charge of JPY 1100

Buffet breakfast is offered for an extra charge of JPY 1020 per person (approximately)

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Tokyu Stay Nishi-Shinjuku does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Tokyu Stay Nishi-Shinjuku.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Denny's (4-min walk), Starbucks (4-min walk), and Omborato (6-min walk).
  • Recommended spots to visit include Shinjuku Gyoen National Garden (1.4 mi) and Meiji Jingu Shrine (1.5 mi), along with Yoyogi Park (1.7 mi) and Tokyo National Olympic Stadium (2.1 mi).
8.6.Fabulous.
  • 10.0.Exceptional

    I really like the room. It is comfortable, clean, great.

    7 night trip, Dec 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel in Nishi Shinjuku Gochome about 3 minutes walk from subway exit A1. Spacious room with washing/dryer, kitchenette. We will use this hotel chain in the future

    TP, 2 night family trip, Dec 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Conveniently located yet quiet; consistent, efficient, professional service; the room is small typically for Japan, but clean and has all essential amenities

    2 night family trip, Dec 3, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Second time I stayed here. I like the location near the Odeo Subway as serves my purpose to link into the rest of Metro Tokyo while usually avoiding the main Shinjuku station. Worked out for me that there wasn't daily cleaning, fewer disturbances. The location feels safe, important. No frills, love that there is a washer/dryer, comfy bed, everything works. Really like it that I can bring a suitcase half full due to the washer, leaves room for clothes shopping, etc. Did use the tea pot for heating water, although would love it if there was an electric coffee maker in room.

    mscuriousgirl, 10 night family trip, Nov 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Shinjuku, but without the heavy crowds...

    The Nishi Shinjuku location is slightly more out of the way compared to the central or main Shinjuku location (aka Shinjuku San Chome), but it's a nice neighborhood, close to a public park, and still part of central Tokyo. I've stayed at a few different Tokyu Stay locations - I'm usually able to get a good price for a good-sized room (for Tokyo - check the room details for square footage so you aren't surprised, and consider at least a semi-double or double (18-22 square meters) if you're used to US hotel rooms), with in-room laundry. Knowing I'll have access to laundry means I can pack lighter, which makes for a better trip. The staff is always helpful, the rooms have always been clean, with all the necessary amenities.

    Steven, 2 night trip, Nov 16, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Tokyu Stay experience

    Too small the room. Air-conditioner and carpet not clean.

    Yiu Hung, 3 night romance trip, Oct 25, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Very unhappy with this hotel that’s not flexible a

    Very bad with the hotel service

    3 night trip, Oct 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amenities are amazing. Very small room but everything fit effectively.

    1 night business trip, Oct 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Washer!

    Washer in room a huge plus; breakfasts very good; staff helpful; convenient to public transport.

    James A, 8 night trip, Oct 12, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The breakfast was good but the room was an odd shape and meant it was difficult to open our two suitcases without taking up a lot of floor space

    2 night romance trip, Oct 4, 2019

    Verified Expedia guest review

See all 721 reviews